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Holiday Inn Express Hotel & Suites Kailua-Kona by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Kailua-Kona by IHG

Property amenity
Point of interest
Exterior
Point of interest
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
75-146 Sarona Ln, Kailua-Kona, HI, 96740
  • Kailua-Kona Wharf
    ‪9 min walk‬
  • Kamakahonu Beach
    ‪9 min walk‬
  • Kailua Pier
    ‪11 min walk‬
  • Kailua-Kona, HI (KOA-Kona Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Ocean View

Suite, Multiple Beds, Ocean View | In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Ocean View

  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is €257
for 1 room
includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites Kailua-Kona by IHG

Hotel with free breakfast, near Kailua Pier
Along with an outdoor pool, this smoke-free hotel has 9 beach bars and a fitness centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, Access to hot tub, self parking and a business centre are on-site.
Holiday Inn Express Hotel & Suites Kailua-Kona by IHG offers 75 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kailua-Kona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Hotel & Suites Kailua-Kona by IHG. During your stay, you're just a quick walk from Kona Inn Shopping Village. Features include free WiFi in public areas, plus 9 beach bars and an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the 9 beach bars
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 2-minute drive from Kailua Pier and 10 minutes from Magic Sands Beach
Holiday Inn Express Hotel & Suites Kailua-Kona by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. You can unwind with a drink at one of the 9 beach bars. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Hotel & Suites Kailua-Kona by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Kailua-Kona hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 9 beach bars

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W66529981-01
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Kailua-Kona
Holiday Inn Express Kailua-Kona
Holiday Inn Express Hotel & Suites Kailua-Kona Hawaii
Holiday Inn Express Hotel Suites Kailua Kona
Inn Express KailuaKona
Holiday Inn Express Hotel Suites Kailua Kona
Holiday Inn Express Hotel Suites Kailua Kona by IHG
Holiday Inn Express Hotel Suites Kailua Kona an IHG Hotel
Holiday Inn Express Hotel & Suites Kailua-Kona by IHG Hotel

Holiday Inn Express Hotel & Suites Kailua-Kona by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

LLOYD

Stayed 2 nights in Dec 2024

6/10 Okay

Sharath

Travelled with family
Disliked: Cleanliness, amenities
The beds were unclean with hair sticking to the mattresses. The pillows weren’t clean as well. The breakfast space was very small and the spread inadequate, especially during the holiday season when many people are expected.
Stayed 1 night in Dec 2024

8/10 Good

Chandra, Chester

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

2/10 Terrible

Christian

Disliked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Nergis

Stayed 4 nights in Dec 2024

2/10 Terrible

Na

Stayed 2 nights in Dec 2024

4/10 Poor

Brittany, Gardner

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The woman at the front desk wasn't nice at all. She dis not explain things well and was very condescending when I asked about the charges. They also require a $150 hold for incidentals, which is ridiculous for a Holiday Inn express. This information, along with having to pay $15 to park at the hotel on top off overpaying for the nost basic room in the first place. (King bed, small bathroom with only shower. A tiny couch thing and a tv - mini fridge was broken, and outlets did not work) I dont recommend staying here. There are plenty of ither hotels closer to the airport, which are cheaper and dont have $150 incidental charge orna fee to park on their property, which has barely any parking. We had to wedge ourselves in to a "bike only" spot at the back, next to a fence where there was barely and room to get in and out of the car or get our luggage in and out. There were a ton of people complaining about this fact, trying to park at the same time we were.
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ramesh

Stayed 2 nights in Dec 2024

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No carpet in rooms so you can hear the room above you
Stayed 3 nights in Dec 2024

10/10 Excellent

Tiffany

Stayed 4 nights in Nov 2024

8/10 Good

Jindong, Gainesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay, near the main dining area, walkable to many restaurants nearby. Spacious room and good internet. Drawback was under par breakfast and very limited sitting for breakfast. Parking also limited too. Some difficulty to find the entrance to the hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

David L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Ronald

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Arrived at check in time 3Pm. Was unable to check in. Line up of people waiting. Took my time waiting thru line up. No rooms available yet. Had to wait 20 mins to check our luggage into storage waiting for a room. Was told they would call me once my room was available. Went for lunch . Did some shopping still no call. Walked back go hotel 2now 5:30 Pm waited in line. Room still not available. Had to wait as it was still being cleaned. 5:45 towaited in line again. Told it was ready just needed floors to dry another 10 mins. Could get room keys to access the pool until room was ready. . Waited 10 mins. Went thru line again. Was told i will have to wait longer. About 6 Pm finally got into our room. Random people with keys entered the room 3 while we were in it. Asked the manager to ctalk to us. No manager available yet.
Stayed 1 night in Dec 2024

10/10 Excellent

Carolee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ruth, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate and great location.
Stayed 2 nights in Dec 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff...my only issue was the bread toaster...took forever and looks like a new one is needed. Cheers to the gentlemen taking care of the buffet with colored eyes. Always had it clean and stocked
Stayed 6 nights in Dec 2024

10/10 Excellent

Cayla

Liked: Staff & service, amenities, property conditions & facilities
It was a little loud near the staff laundry. But good enough. And we liked the lighting, breakfast, comfy beds, and walkable to everything! The room was great but the floor needed a little more DYSON
Stayed 2 nights in Dec 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly overall highly recommended
Stayed 4 nights in Dec 2024

10/10 Excellent

zhi hua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
包早餐，很方便
Stayed 6 nights in Dec 2024

8/10 Good

Toni Van

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Malnaidelage Nalin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Tim

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great Asian fusion restaurant nearby. Parking spots were tiny.
Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Stayed 1 night in Nov 2024

10/10 Excellent

Sara

Stayed 2 nights in Nov 2024