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Safestay London Kensington Holland Park

4.0 star property

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Photo gallery for Safestay London Kensington Holland Park

View from room
Exterior detail
Front of property
Restaurant
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
holland Park, London, England, W8 7QU
  • Place, Holland Park
    ‪1 min walk‬
  • Place, Design Museum
    ‪5 min walk‬
  • Place, Kensington High Street
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Similar properties

Exterior
Safestay London Elephant & Castle
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar
3.8 out of 5, Good, 649 reviews
The price is €73
includes taxes & fees
4 Jan - 5 Jan 2026
Safestay London Elephant & Castle

Safestay London Kensington Holland Park Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 315 out of 1000 reviews
Rating 8 - Good. 318 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 116 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Travis

Liked: Cleanliness
Stayed 2 nights in Sep 2025

6/10 Okay

Anne

Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Abbey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bedbugs. they had bedbugs. i am covered in bites. also the power socket at my bed didnt work for my entire trip. despite asking the front desk for help, they offered no alternatives and the socket was never fixed over my multiple night stay. however the location in the park is beautiful and its not far from the high street kensington tube station
Stayed 3 nights in Sep 2025

2/10 Terrible

Nathalie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No internet in the room, bedbugs and bathroom disgusting.
Stayed 2 nights in Sep 2025

8/10 Good

Carol Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Doreen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff were very nice and helpful. I felt safe here as this was my first hostel experience which I was extremely anxious about but i have been put right at ease. Met some lovely people here as well. The location is ideal, very good bus links into Central London. Tube station within walking distance and theres shops everywhere for essentials, all within walking distance.
Stayed 6 nights in Aug 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Average Stay – Basic but Not Comfortable

Overall, my stay at this hostel was pretty average. The facilities are basic, nothing particularly noteworthy. Unfortunately, it wasn’t very comfortable—I struggled to sleep because guests would come into the room making a lot of noise late at night. The breakfast offered (a croissant, ham, and coffee for £8) wasn’t very nourishing or good value. If you’re looking for a place just to crash for a night or two it’s fine, but don’t expect much in terms of comfort or atmosphere.
Stayed 5 nights in Aug 2025

4/10 Poor

Ruth

Stayed 1 night in Sep 2025

6/10 Okay

Faith

Liked: Amenities
Beautiful setting. Convenient location. Seemed clean however I woke up on the morning after my first night covered in about 20 bug bites clearly from something in the bed.
Stayed 2 nights in Aug 2025

10/10 Excellent

joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice one night stay

Really enjoyed my stay. I did have a 4 bed dorm to myself so not sure what it would have been like if I'd have shared as this was my first hostel experience. Staff were really nice and the facilities were great. Nice surroundings and very chilled vibe. Would definitely stay again
Stayed 1 night in Aug 2025

2/10 Terrible

Lina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hostile

This was the most horrible place I have ever stayed at. The staff were rude and arrogant. And I did not appreciate them at all. I do not recommend them at all.
Stayed 8 nights in Aug 2025

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Perfect! Fantastic from start to finish
Stayed 2 nights in Aug 2025

8/10 Good

amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a good time

Stayed 1 night in Aug 2025

4/10 Poor

Tracey A

Stayed 9 nights in Aug 2025

4/10 Poor

Tracey A

Disliked: Cleanliness
From the night I arrived, I kept getting bug bites while in the reception area and bathroom. I reported it to the staff and send photos of the bites as they suggested to management. Didn’t hear anything for two days. I was scratching so badly and couldn’t sleep well because of the bites and woke up in the middle of the night to find a huge bed it crawling on my shirt. I immediately went to reception to report it and they assigned me a new bed in the same room. I assumed they would fumigant or take down the curtain next to my bed which I told them I suspected was were the bugs were living. Later that night when going to bed, I noticed they had assigned the bed to someone else and the curtain was still up. So they clearly don’t care about addressing the issue properly. I suspect they also have bugs in the reception area too as anytime I send along a wall, I had several new bites. I learned to sit in the middle of the room after that. Management didn’t apologize for the trouble. Besides the biting issue which turned my dream vacation to London into a nightmare, the wi-do didn’t reach the room in which I was staying so had to stay near reception tk use it. Mark on the staff was very nice and quite helpful through my ordeal. Had breakfast one morning and that was good. Property is quite and occasional the opera next door has a performance and you can hear it from the courtyard. Great location and easy to reach bus lines and tube stations. Was able to go over all the city from here
Stayed 1 night in Aug 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for parks and recreation
Stayed 6 nights in Aug 2025

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Yangsong, Bellaire

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
It’s not hotel. It’s more like an upgraded camp side. You have to buy bath towels, shampoo, soap, etc from them.
Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Fair price
Stayed 1 night in Jul 2025

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Poor service and loud

The floor made our socks black. We had to wait ages for someone to be able to check us in. So loud, we stayed in a 3 bed room with only one other room above us but the doors slam at every open, meaning each time the room upstairs decided to go out and back in again (which was a lot), it was heard throughout the night.
Stayed 2 nights in Aug 2025

8/10 Good

Aravind

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rats around the rooms

Worst place to stay.
Stayed 1 night in Aug 2025

6/10 Okay

Katherine, Windsor

Stayed 2 nights in Aug 2025