2/10 Terrible
Evelyn
Travelled with family
1 Jan 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel at all. The room we were given was run-down and in terrible condition. To make matters worse, we were assigned a room with just one bed for my husband, my 13-year-old child, and myself. When we called the front desk to complain, the woman was incredibly rude. She actually told us to "do the math" and assumed we could all sleep in a single bed. When I explained that was not an option, she finally offered to bring an inflatable mattress—only if we paid an extra fee. When it arrived, the air mattress was broken and kept losing air, forcing us to refill it multiple times during the night.
The room itself was outdated and in desperate need of renovation. The bed was terribly uncomfortable, and the pillows felt like rocks. I’ve never had such a terrible night’s sleep. The staff’s unhelpful attitude and the poor condition of the room made for an incredibly frustrating experience. I will definitely not be returning to this hotel and would not recommend it to anyone.
Evelyn
Stayed 1 night in Dec 2024