Embassy Suites by Hilton St. Louis St. Charles

3.5 star property

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Photo gallery for Embassy Suites by Hilton St. Louis St. Charles

Lobby
LCD TV, pay films
LCD TV, pay films
1 bedroom, premium bedding, in-room safe, desk
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Gym
  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
2 Convention Center Plz, St. Charles, MO, 63303
  • St Charles Convention Center
    ‪1 min walk‬
  • Ameristar Casino St. Charles
    ‪3 min drive‬
  • Lindenwood University
    ‪3 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

  • Sleeps 5
  • 1 King Bed

Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

  • Sleeps 6
  • 2 Queen Beds

Presidential Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Presidential Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 5
  • 1 King Bed

Basic Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed (Wellness, In-room air purification)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Corner

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 5
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Embassy Suites by Hilton St. Louis St. Charles

Pet-friendly hotel connected to the convention centre in St. Charles with free breakfast
This hotel features an indoor pool, a restaurant and a fitness centre. Free buffet breakfast is provided, as well as free self parking, a free area shuttle and a free manager's reception. Other amenities include a bar/lounge, a coffee shop/cafe and WiFi in public areas.
Embassy Suites by Hilton St. Louis St. Charles offers 296 accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas and includes sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton St. Louis St. Charles. During your stay, you'll be connected to the convention centre and just a quick walk from St Charles Convention Center. Features include free self-parking, a free area shuttle and a free manager's reception.
  • Free buffet breakfast served daily
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and limo or town car service
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute drive from Ameristar Casino St. Charles and a few minutes from Hollywood Casino Amphitheatre
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton St. Louis St. Charles offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

A business centre, meeting rooms, and limo/town car service are available. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites by Hilton St. Louis St. Charles. Free self parking is available.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton St. Louis St. Charles has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel St. Louis-St. Charles
Embassy Suites St. Louis-St. Charles
Embassy Suites St. Louis-St. Charles Hotel
Embassy Suites St. Louis St. Charles Hotel
Embassy Suites St. Louis Hotel
Embassy Suites St. Louis St. Charles
Embassy Suites St. Louis
Embassy Suites St. Louis St. Charles
Embassy Suites by Hilton St. Louis St. Charles Hotel
Embassy Suites by Hilton St. Louis St. Charles St. Charles
Embassy Suites by Hilton St. Louis St. Charles Hotel St. Charles

Embassy Suites by Hilton St. Louis St. Charles Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 750 out of 1164 reviews
Rating 8 - Good. 230 out of 1164 reviews
Rating 6 - Okay. 89 out of 1164 reviews
Rating 4 - Poor. 54 out of 1164 reviews
Rating 2 - Terrible. 41 out of 1164 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Will Stay Again
The hotel was clean, quiet, nicely decorated and the hotel staff was extremely friendly and helpful. The pool is a salt water system vs chlorine so that was very nice. We will definitely be staying again.
Stayed 2 nights in Dec 2024

6/10 Okay

Jillian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

ROYAL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was beyond friendly and accommodating
Stayed 2 nights in Dec 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy. Our room was very comfortable and clean.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Fitness room
Everything was great except the fitness room. I used it in the evening both nights I stayed. On the second night during my workout several groups of unsupervised kids ranging in age from 3-4 to teenagers kept coming in the room and climbing all over the equipment. The last group stepped all over the mat I was using and started using the dumbbells I had set out. The sign stated no one under 18 was supposed to be in there and honestly if they were teenagers actually working out I wouldn’t have minded but they were all just messing around on the equipment and it was disruptive and honestly dangerous (2-3 kids on the treadmill and a 3-4 year old handling dumbbells).
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Holiday Party
Overall it was a good stay except for the bed and breakfast. The bed was horrible. Did not sleep hardly at all. The breakfast looked good and probably would have been but everything was cold that should have been at least warm. All of the employees were super helpful and the food at our Holiday Party was great.
Stayed 1 night in Dec 2024

8/10 Good

Allie

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Terry, Montgomery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lynn

*
Stayed 1 night in Dec 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service
Everything good except lack of parking
Stayed 2 nights in Nov 2024

6/10 Okay

Ashley

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Jennifer

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room above mine was being remodeled so banging from 8am until 5pm. When I enquired about if it would be all weekend (I was there Friday and Saturday night) the girl at the desk who had attitude said probably. I requested a different room but was told none were available. We were leaving on Sunday and since the pool was packed Friday and Saturday we thought we would go early Sunday morning to at least sit in hot tub. It was under maintenance. This was a special treat for my granddaughter who is 11and recently had lost a friend and I spent A LOT of money on this when we could have gotten better accommodations at a super 8. Will never go back and will tell others to stay elsewhere. I booked on Expedia but was charged 50.00 more when I got to check in.They definitely need friendlier staff and maybe do their rehab during the week when they probably are not as busy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea

Stayed 1 night in Dec 2024

6/10 Okay

Jeffrey

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
It was a busy weekend, lots of guests, but the hotel was definitely not as clean as the last time we stayed there
Stayed 2 nights in Nov 2024

10/10 Excellent

Andre

Stayed 1 night in Dec 2024

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very nice. The room was clean and well organized. Breakfast in the morning which was included his excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These is an excellent choice to stay. It is clean and the staff was awesome. Be aware, it is very busy, so the noise levels are higher. My only complaint is the breakfast closes down too soon. None of us got to take advantage of paying the extra cost for the benefit of complimentary breakfast-which is likely the point of closing down by 10.
Stayed 1 night in Dec 2024

10/10 Excellent

Summer

Stayed 1 night in Nov 2024

8/10 Good

Doug

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Amazing fried chicken sandwich! All of the staff were amazing especially after a holiday weekend
Stayed 2 nights in Dec 2024