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The Excelsior Small Luxury Hotels of the World

5.0 star property
VIP Access

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Interior
Exterior
Front of property
Exterior
Deluxe Suite (Penthouse) | Pillow-top beds, minibar, in-room safe, blackout curtains

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
10 Komninon St. & 23 Mitropoleos Av., Thessaloniki, Central Macedonia, 546 24
  • Tsimiski Street
    ‪1 min walk‬
  • Aristotelous Square
    ‪6 min walk‬
  • White Tower of Thessaloniki
    ‪14 min walk‬
  • Thessaloniki (SKG-Macedonia)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Suite (Penthouse)

Deluxe Suite (Penthouse) | Pillow-top beds, minibar, in-room safe, blackout curtains

Deluxe Suite (Penthouse)

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Pillow-top beds, minibar, in-room safe, blackout curtains

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Pillow-top beds, minibar, in-room safe, blackout curtains

Junior Suite

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | Pillow-top beds, minibar, in-room safe, blackout curtains

Classic Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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  • Free WiFi
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The price is €169
for 1 room
includes taxes & fees
31 Mar - 1 Apr
Electra Palace Thessaloniki

About this property

The Excelsior Small Luxury Hotels of the World

Luxury hotel with free breakfast and 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
The Excelsior Small Luxury Hotels of the World offers 36 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Thessaloniki hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desk chairs and telephones. Additionally, rooms include a safe and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Excelsior Small Luxury Hotels of the World. During your stay, you're just a quick walk from Aristotelous Square. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Aristotelous Square and White Tower of Thessaloniki
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and a meeting room are available. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury The Excelsior Small Luxury Hotels of the World.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Charlie D. at Mezzanine – This diner serves breakfast, lunch and dinner.
Clochard – This fine-dining restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 20 per night); discounts available
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Charlie D. at Mezzanine
  • Clochard

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 77 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20 per night(492 ft away; open 24 hours)
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excelsior Hotel Thessaloniki
Excelsior Thessaloniki
Excelsior Hotel
The Excelsior Small Luxury Hotels of the World Hotel

The Excelsior Small Luxury Hotels of the World Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 291 out of 365 reviews
Rating 8 - Good. 61 out of 365 reviews
Rating 6 - Okay. 6 out of 365 reviews
Rating 4 - Poor. 5 out of 365 reviews
Rating 2 - Terrible. 2 out of 365 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pieris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and room, very friendly and helpful staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Yigal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
The good - excellent location, courteous service, great breakfast. For improvement - maintenance is required for the bathroom door, an outdated but functional elevator.
Stayed 2 nights in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cutesy in downtown Thessaloniki
This is a small hotel in the middle of the city and close to everything. The staff is very friendly and helpful, breakfast was great. If you can, don’t bring a car.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mirsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 7 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel in every respect. Great location. Strongly recommend.
Stayed 4 nights in Sep 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in the middle of Thessaloniki with easy walking to all the central area. The staff are lovely and helpful - overall great stay. Two small notes - firstly the rooms are small - we deliberately booked a Junior Suite, but it was not that big with a tiny bathroom, due to the building design. Secondly, some service was variable, such as at breakfast, when some items we unavailable, or needed refreshing - but minor points
Stayed 7 nights in Sep 2024

10/10 Excellent

Angela, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Olga

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Unique city hotel
Amazing small boutique style luxury and affordable stay in the centre of the city with great communication skill front desk and very friendly staff. Location is great for shopping & dinning options and steps to the water edge .
Stayed 5 nights in Sep 2024

10/10 Excellent

Aghasi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

john

Liked: Cleanliness
Disliked: Property conditions & facilities
The shower did not have hot water for 2 of the three nights When we brought this to there attention it was like we were stupid Sorry I know what hot water is and cold water and this room shower did not have hot water Sorry this is not a smal luxury hotel by no means
Stayed 3 nights in Aug 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Amenities
Great place!
Stayed 2 nights in May 2024

10/10 Excellent

Julija

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location friendly staff
Stayed 2 nights in Mar 2024

8/10 Good

Jaiyeola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location excellent,staff friendly might just need a little update in rooms
Stayed 5 nights in Mar 2024

10/10 Excellent

Alexandra

Stayed 2 nights in Mar 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jan 2024

8/10 Good

Grigorios, Berlin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our rooms were just great. The staff is lovely - welcoming, friendly, knowledgeable and professional. The location couldn’t be better. But… OMG, the music in the breakfast room was punishing and left us all in foul moods.
Stayed 3 nights in Jan 2024

10/10 Excellent

Levent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Wonderful breakfast. Clean and professional. Every small detail has been considered and executed perfectly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Excelsior has to be the nicest hotel in Thessaloniki. Great attention to detail in all aspects; service, design, …. Location is right in the heart of the posh downtown area. Excellent breakfast buffet spread plus custom made options.
Stayed 1 night in Nov 2023

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a nice big balcony. Breakfast was wonderful. You can walk to many restaurants and sites from this hotel. The staff at this hotel is some of the most polite, professional and friendly employees that we have ever had at a hotel. We would definitely stay here again!
Stayed 5 nights in Nov 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Gets everything right, from the luxuriously soft bed to the choice at breakfast.
Stayed 3 nights in Oct 2023

8/10 Good

Emma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
This was a very brief stay, so I was unable to enjoy the lovely breakfast this time, but the hotel was as good as I remembered. Warm welcome from helpful staff and the rooms are comfortable and well--appointed.
Stayed 1 night in Oct 2023

10/10 Excellent

Declan

Stayed 1 night in Sep 2023

10/10 Excellent

Oded

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Friendly people Lovely hotel just in the center Great service and clean And one king worker name vassily with great smile who was very helpful
Stayed 2 nights in Sep 2023