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Embassy Suites Lubbock

3.5 star property

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Lobby
Lobby
Breakfast and dinner served, Italian cuisine
Suite, 1 King Bed, Non Smoking | Private kitchen | Fridge, microwave, coffee/tea maker
Indoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Hot tub

Explore the area

Map
5215 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪8 min walk‬
  • Covenant Lakeside Hospital
    ‪6 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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Property amenity

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  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (796)
The price is €109
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includes taxes & fees
8 Apr - 9 Apr
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About this property

Embassy Suites Lubbock

Tuscan-style hotel with free breakfast and 24-hour fitness centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site.
Embassy Suites Lubbock offers 156 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Embassy Suites Lubbock. During your stay, you're just a quick walk from South Plains Mall. Enjoy features like free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at Canalettos
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of South Plains Mall and Lubbock Premiere Cinema
  • Cats and dogs welcome for a fee
Embassy Suites Lubbock offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1894 square feet (176 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Lubbock.

Guests are served a free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Canalettos – This restaurant specialises in Italian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 531 out of 1002 reviews
Rating 8 - Good. 186 out of 1002 reviews
Rating 6 - Okay. 135 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 78 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Travelled with partner
Liked: Property conditions & facilities
Always enjoy staying here ..great place
Stayed 2 nights in Dec 2024

10/10 Excellent

kelly

Stayed 1 night in Dec 2024

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Vivian

Travelled with family
Liked: Staff & service
Bring your own pillow!
The stay was ok, the pillows are terrible though
Stayed 1 night in Dec 2024

2/10 Terrible

John

Stayed 1 night in Nov 2024

6/10 Okay

Erik

Liked: Cleanliness
Disliked: Staff & service
The person working the desk at night was not very friendly, I feel like a Karen even writing that since I'm pretty easy going but I felt like I was an inconvenience to her.
Stayed 1 night in Dec 2024

10/10 Excellent

Chera

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was cozy and perfect for our family. Pool and hot tub were working; the hot tub was not as hot as I like but still warmer than the pool. The breakfast was stellar. All staff were friendly.
Stayed 1 night in Dec 2024

2/10 Terrible

Brandi

Disliked: Cleanliness, staff & service, property conditions & facilities
This was a premium price for a motel 6 vibe. Poorly managed with terrible customer service. Reeks of weed. 2 thumbs down, zero stars, do not recommend.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Scot, Pampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful atrium/courtyard areas. Very comfortable and quiet room.
Stayed 1 night in Dec 2024

6/10 Okay

MATTHEW

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Sheri

Travelled with family
Liked: Staff & service
The hotel smelled like air freshener that smelled bad and made my nose stuffy. Room was warm.
Stayed 2 nights in Dec 2024

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Yvonne

Stayed 1 night in Dec 2024

2/10 Terrible

Humberto

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

John, Cape Coral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Enrique

Stayed 4 nights in Dec 2024

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Dec 2024

10/10 Excellent

Lincoln

Stayed 4 nights in Nov 2024

2/10 Terrible

Ingrid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My honeymoon was RUINED from the fire so you don't want a feedback from me. We should be fully refunded which I am waiting on and given 2 free nights to redo our honeymoon
Stayed 2 nights in Nov 2024

2/10 Terrible

Jeremy

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great place to stay.
Older hotel that is showing its age, but convenient and excellent breakfast as always. It is next to a highway, so road noise can be loud.
Stayed 1 night in Nov 2024

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fire ⏰️alarm
I have been staying here since the early 90s and have never had a stay like this one!! The cat & dog pee was terrible in the carpet. The floors were sticky & dirty. The shower had no lip to catch the water and there was standing water after each shower. The sink would not drain. There were no coffee cups and no, Do Not Disturb sign. We asked for them to bring more towels to soak up the shower water, cups and the sign and never got them. This was a disability room btw, and I did not feel safe without shoes on in the shower floor.Then...@ 4:40 am. The fire alarm went off! We evacuated, they let us back in then came back and told us to leave again. By 6:30am we just got ready and left early! No explaination, no I'm sorry no comp offered! I know the alarm overwhelm them, but come on. This room was the worst! I've never had a stay like this there before. The clerk said he would let the maids know how bad it was. And I had to tell him it was beyond a maid, it needs to be remodeled. It was that bad! This is even our favorite place to stay. Very disappointed!
Stayed 2 nights in Nov 2024