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Bergström Hotel Lüneburg

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December 2024
January 2025

Photo gallery for Bergström Hotel Lüneburg

Indoor pool
Exterior
Spa
Junior Suite | Free minibar, in-room safe, desk, soundproofing
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Parking available

Explore the area

Map
Bei der Lüner Mühle, Lueneburg, 21335
  • Alter Kran
    6 min walk
  • Am Sande
    7 min walk
  • St Johanniskirche
    7 min walk
  • Lueneburg (ZOG)
    6 min drive

Room options

View all photos for Suite

Suite | Free minibar, in-room safe, desk, soundproofing

Suite

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Free minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Free minibar, in-room safe, desk, soundproofing

Junior Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Free minibar, in-room safe, desk, soundproofing

Comfort Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Large Single Bed

View all photos for Superior Double Room

Superior Double Room | Free minibar, in-room safe, desk, soundproofing

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Bergström Hotel Lüneburg

Hotel in Lueneburg with 3 restaurants and full-service spa
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Bergström Hotel Lüneburg offers 131 air-conditioned accommodations with free minibar items and minibars. Flat-screen televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Lueneburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Bergström Hotel Lüneburg. During your stay, you're just a quick walk from Alter Kran. Free WiFi in public areas, 3 restaurants and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 10-minute walk of Alter Kran and Am Sande
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Bergström Hotel Lüneburg offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

There are 22 meeting rooms available. A 24-hour fitness centre, spa services, and a library are also featured at Bergström Hotel Lüneburg. For a fee, parking is available.

This Lueneburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Bergström Hotel Lüneburg has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 20 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 24.90 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 22 meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24.9 per person
  • Self-parking fee: EUR 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bergström Hotel Lüneburg Lueneburg
Romantik Hotel Bergstroem
Tbd romantik Hotel Bergstroem
Romantik Hotel Bergstroem Luen
Bergström Hotel Lüneburg Hotel
Tbd romantik Hotel Bergstroem
Romantik Hotel Bergstroem Luen
Hotel Bergström Hotel Lüneburg Lueneburg
Lueneburg Bergström Hotel Lüneburg Hotel
Hotel Bergström Hotel Lüneburg
Romantik Hotel Bergstroem Lueneburg
Romantik Hotel Bergstroem
Romantik Hotel Bergström Lüneburg
Bergström Hotel Lüneburg Lueneburg
Bergström Lüneburg Lueneburg
Bergström Lüneburg
Hotel Bergstroem
Bergström Hotel Lüneburg Lueneburg
Bergström Hotel Lüneburg Hotel Lueneburg

Bergström Hotel Lüneburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 421 out of 832 reviews" "
Rating 8 - Good. 288 out of 832 reviews" "
Rating 6 - Okay. 80 out of 832 reviews" "
Rating 4 - Poor. 25 out of 832 reviews" "
Rating 2 - Terrible. 18 out of 832 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel complex is like a maze and it took me a while to find reception due to lack of signposts. Only complaint about the room was that the pillows were too soft and gave no support and the duvet was way too thick for summer. Good AC in the room. Breakfast was good.
Stayed 1 night in Aug 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on the river; rooms are spacious, clean and mine had a wonderful view; only comment was check in could have been better - card didn't work and staff could have been more helpful locating room
Stayed 1 night in Aug 2024

10/10 Excellent

Naser

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Molly, APO

Liked: Cleanliness, staff & service, property conditions & facilities
The Bergström Hotel is a charming, clean and very friendly place to stay in Lüneberg. The hotel is easy to find location, near steps to the Altstadt with access to many restaurants and shops. We would recommend and stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Oskar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bergstrom is a very well run Hotel
Stayed 1 night in Jun 2024

4/10 Poor

Stephan

Stayed 1 night in Jun 2024

2/10 Terrible

Jamie

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
AC was broken requested new room or fix two times and no response from the desk after multiple calls.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Thomas, Holland

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location.
Stayed 2 nights in May 2024

10/10 Excellent

Mauricio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
All round excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Ged

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely hotel room and close to the town centre. Beautiful building and we enjoyed the piano player in the evenings in the bar. The bed was very soft and comfortable but my side of the bed did have a dip in it. Lovely strong shower. Will be staying again!
Stayed 3 nights in Jul 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with a resort atmosphere. Saunas were free, the refrigerator contained free beverages (including one beer) and the reception area had some small free pastries after the morning breakfast had been served. The stay was a true treat that made us feel special. Oh, yea, the view and location was amazing! Book it, you will not regret it.
Stayed 2 nights in Jul 2023

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Relaxed Hotel Great Location
Great stay - lovely hotel in an excellent tourist area
Stayed 1 night in Jun 2023

2/10 Terrible

Wolfgang, Revere

Disliked: Cleanliness, staff & service, property conditions & facilities
Die Klospülung war kaputt, sodass ich nicht spülen konnte. Meine Anfrage dies zu reparieren während ich in die Stadt zum Abendessen ging, war leider erfolglos. Auch keine Nachricht dass jemand da war, oder dass ich das Zimmer wechseln könne. Der Lüfter im Bad hatte keine Abdeckung. Insgesamt nicht eines 4-Sterne Hotels würdig
Stayed 1 night in May 2023

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Cameron

Stayed 1 night in Jan 2023

8/10 Good

Donna

Stayed 2 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great facilities, food not so good
Fabulous location, hotels facilities are excellent, ther rooms are fab and views and gorgeous. We will come back for sure. The xmas drink set-up outside was amazing but far too pricey. We had a meal in the Marina cafe, very expensive, my partner food was inedible, it was like eating food dipped in corosive acid, and my choices gave me a night on the toilets.
Stayed 2 nights in Nov 2022

10/10 Excellent

Werner

Stayed 1 night in Oct 2022

6/10 Okay

Christoph

Stayed 1 night in Oct 2022

10/10 Excellent

Craig

Stayed 1 night in Aug 2022

6/10 Okay

Elizabeth

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
The hotel complex, overlooking the city and the river is beautiful. The reception staff are weak and incompetent. Housekeeping is very poor. Dusty floors and furniture, unwashed mugs left in the room. Only changed when reception staff told. Coffee supplies not replaced. The hotel needs committed, hardworking, professional staff who are well trained. The current staff are hopeless and let the beautiful hotel down.
Stayed 7 nights in Jul 2022

8/10 Good

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022