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4.1 out of 5

"Middle in the city. Good brekfast. No traffic noice. Good bed. " More

By a verified traveller on Tue 05 Dec 2017

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Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at GreenStar Hotel Joensuu, you're just a quick walk from Taitokortteli. Free WiFi in public areas, a restaurant and a snack bar/deli are available.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a car charging station, multilingual staff and a lift
  • On-site recreation includes complimentary bicycles
  • Steps from Taitokortteli and Carelicum
  • Pets welcome for a fee

GreenStar Hotel Joensuu ratings based on 156 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for GreenStar Hotel Joensuu

Everyone (104) Couples (21) Family (16)
4 out of 5

Posted by on 11 Jan 2020

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Comment from Hotel Management

20 Jan 2020 by GreenStar Joensuu

Hei! Kiitos palautteestanne. Ihana nähdä, että viihdyitte meillä. Hyvää talven jatkoa! Ystävällisin terveisin Emmi, GreenStar Joensuu

4 out of 5

Posted by on 1 Aug 2019

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Comment from Hotel Management

5 Aug 2019 by GreenStar Joensuu

Hei! Kiitos palautteestanne! Mukavaa kuulla, että majoituksenne sujui hyvin meillä! Mukavaa kesän jatkoa! Ystävällisin terveisin Noora, GreenStar Joensuu

3 out of 5

Posted by on 17 Apr 2019

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4 out of 5
Middle in the city. Good brekfast. No traffic noice. Good bed.

Posted by on 5 Dec 2017

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3 out of 5
The room was a bit unclean (dirty/used mug, broken curtains, a bit of dust and a single small bug on a pilllow), but the service was nice. 3/5

Posted by on 14 Jul 2024

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Comment from Hotel Management

24 Jul 2024 by GreenStar

Hi Joni! I'm so sorry to hear that. Cleanliness is extremely important to us, so this doesn't meet our standards. This will not happen again. Thank you for your valuable feedback.I hope you will stay with us in the future, so we can do better! Kind regards Noora, GreenStar Joensuu

3 out of 5

Posted by on 11 Jul 2024

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3 out of 5

Posted by on 11 Jul 2024

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4 out of 5

Posted by on 18 Jun 2024

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5 out of 5

Posted by on 24 Oct 2023

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3 out of 5
Sijainti ok. keskustassa. Vastapäätä rakennetaan raskasta liikennettä ja melua. Ei ilmastointia, kallis hinta joka ei sisällä aamupalaa.

Posted by on 16 Aug 2023

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Comment from Hotel Management

29 Aug 2023 by GreenStar

Hei! Kiitos palautteestanne! Pahoittelut vastapäisen remontin puolesta, ikävä kuulla ettei vierailunne täyttänyt kaikkia odotuksianne!Ystävällisin terveisin,GreenStar Joensuu

About the GreenStar Hotel Joensuu

Location Torikatu 16, Joensuu, 80100

Property Features

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at GreenStar Hotel Joensuu. For a fee, parking is available. This 3-star Joensuu hotel is smoke free.

  • 83 guestrooms or units
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Joensuu Station (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

GreenStar Hotel Joensuu offers 83 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with sofa beds and desks. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

  • Pull-out sofa bed
  • Flat-screen television
  • Coffee maker
  • Shower
  • Cots (surcharge)
  • Housekeeping (on request)
  • Hairdryer
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:30 AM.

GreenStar Hotel Joensuu has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include complimentary bicycles.

  • Free bicycles on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7:00 AM-8:00 PM
If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This hotel’s reception is open from 7 AM to 8 PM on weekdays, from 8 AM to 8 PM on Saturdays, from 8 AM to 1 PM and from 3 PM to 7 PM on Sundays.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 8:00 PM
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for EUR 6.0 per night.

Pet Policy

  • Pets: EUR 20 per accommodation, per stayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy, plus eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Comprehensive recycling policy
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Renewable energy source - solar
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 8 for children
  • Self-parking fee: EUR 13 per day
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GreenStar Hotel
  • GreenStar Hotel Joensuu
  • GreenStar Joensuu
  • GreenStar Hotel Joensuu Hotel
  • GreenStar Hotel Joensuu Joensuu
  • GreenStar Hotel Joensuu Hotel Joensuu

You should know

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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