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Hotel Riu Plaza España

4.0 star property

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Photo gallery for Hotel Riu Plaza España

Porch
2 bars/lounges, rooftop bar, lobby lounge
Presidential Suite Package | View from room
Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
C/ Gran Via, 84, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪14 min walk‬
  • Plaza Mayor
    ‪15 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room (Family)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room (Family)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room (Family)

  • 37 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin) | In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room (Superior Twin)

  • 31 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King) | In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, Terrace (Superior King)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Presidential Suite Package

Presidential Suite Package | In-room safe, desk, free cots/infant beds, free WiFi

Presidential Suite Package

  • City view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | In-room safe, desk, free cots/infant beds, free WiFi

Junior Suite, Terrace

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View (King)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, City View (King)

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King) | In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, Terrace (King)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Superior King)

View from room

Deluxe Room (Superior King)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (King)

Deluxe Room (King) | In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room (King)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Twin)

Deluxe Room (Twin) | In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room (Twin)

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, City View (Superior King)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, City View (Superior King)

  • City view
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

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  • Free WiFi
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  • Air conditioning
4.7 out of 5, Exceptional, (1716)
The price is €262
for 1 room
includes taxes & fees
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About this property

Hotel Riu Plaza España

Eco-certified hotel with bars/lounges and fitness centre
A restaurant, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a seasonal outdoor pool and a business centre. Housekeeping is available on request.
Hotel Riu Plaza España offers 583 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The sightseeing around Hotel Riu Plaza España gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast offered for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, spaciousness and overall comfort
  • Steps from Gran Via and Plaza de España - Princesa
Hotel Riu Plaza España offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and 10 meeting rooms are available. Event space at this hotel measures 32292 square feet (3000 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Hotel Riu Plaza España.

This 4-star Madrid hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Lobby Bar – This lobby lounge only serves light fare.
Sky Bar – This rooftop bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 32.50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 30 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Sky Bar

Things to do

  • Bicycle storage
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 32,292 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (109 centimetre high)
  • Hospital bed
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 32.5 per night (4921 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel RIU Plaza España Madrid
RIU Plaza España Madrid
RIU Plaza España
Hotel RIU Plaza España Hotel
Hotel RIU Plaza España Madrid
Hotel RIU Plaza España Hotel Madrid

Hotel Riu Plaza España Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3147 out of 4010 reviews
Rating 8 - Good. 542 out of 4010 reviews
Rating 6 - Okay. 178 out of 4010 reviews
Rating 4 - Poor. 67 out of 4010 reviews
Rating 2 - Terrible. 76 out of 4010 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply superb!
Amazing service from every single person! Isabela in particular was very helpful with a dinner reservation and when I left my bag at the restaurant, coordinating with them for me to go pick it up.
Stayed 2 nights in Jan 2025

2/10 Terrible

Evelyn

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The elevators are terrible, many rooms for 6 elevators that the bell service uses too. Breakfast the same every day for six days it’s not good. No fridge in the rooms and I ordered and they dont have. Babys milk open and throw away the rest (daily)
Stayed 6 nights in Jan 2025

6/10 Okay

Andre, Mobile

Liked: Staff & service, amenities, property conditions & facilities
The towel in the room was dirt and the black floor in the bathroom you can tell was moldy
Stayed 1 night in Jan 2025

6/10 Okay

Jaime, San Juan

Liked: Cleanliness
Can’t control ac on winter time, either hot or vent mode. No ac cool mode. Sometimes room was hot and you have to open window to let air in and cool it. But then you hear the noise from outside. Rooftop cool but overcrowded. Far from Plaza Mayor and Plaza del Sol. Breakfast was very good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff are amazing. Food so good and it on a gran via but it so quiet.
Stayed 5 nights in Jan 2025

6/10 Okay

Samadys

Travelled with family, Travelled with group
Underwhelmed...small room, poor concierge service, high price...not enough drawers for clothes storage... Good breakfast. Great location
Stayed 11 nights in Dec 2024

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities
Regreso definitivamente
Stayed 2 nights in Jan 2025

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel, if a bit sterile. my room (deluxe king) was good, but nothing special. The rooftop bars were very nice and had great views of the city. Breakfast offerings were substantial and the breakfast room was enormous. I would say that it is very similar to your average Marriott, Hyatt, Hilton, but with more staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Keila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Dec 2024

10/10 Excellent

Víctor Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia fantástica. La mejor habitación de hotel en toda mi vida.
Stayed 2 nights in Jan 2025

10/10 Excellent

lisett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.for holidays
Stayed 9 nights in Dec 2024

10/10 Excellent

Diana

Stayed 1 night in Jan 2025

6/10 Okay

Katerina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bien ubicado y es muy bonito y seguro. La terraza es espectacular. Sin embargo para un hotel de esta categoria espero mejores toallas en la habitacion. Estaban desiladas y muy finitas por tanto uso.
Stayed 2 nights in Jan 2025

6/10 Okay

Jennifer

Travelled with family
Mucha espera para los elevadores. Servicio de front desk muy impersonal. No había servicio de maleteros disponible o la espera era de 1 hora. cuando se viaja con niños es difícil manejar el equipaje y mas si los elevadores van llenos todo el tiempo.
Stayed 2 nights in Jan 2025

10/10 Excellent

Humberto

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good, all staff very professional and kind, great breakfast, rooms and bathrooms clean...outstanding stay...!!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Jan Milton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, nice rooms. Improve: elevator management. Transparency of bathroom door and wall, not suitable if your kids wake up if you go to the bathroom. No need for light with sensor.
Stayed 5 nights in Jan 2025

10/10 Excellent

Adnaloy

Stayed 7 nights in Jan 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno y Bien localizado
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and lovely hotel
Great location (plaza España metro right outside) easy to walk the Gran Via and get to other tourist sites. Hotels was modern clean and great atmosphere. Room was large and comfortable with great view of the plaza (604). Shower was great. Staff were friendly. We stopped off at the rooftop bar and restaurant for some drinks and tapas - amazing views and reasonable price. Would absolutely stay here again when visiting Madrid in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Danais

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Jan 2025

8/10 Good

IVY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the sunset at the rooftop bar which is the main reason we picked this hotel. But the rooftop terrace was over crowded because the hotel offers ppl not staying at the hotel to access the rooftop for a fee.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!!!
Stayed 11 nights in Dec 2024

10/10 Excellent

Jesus

Stayed 2 nights in Dec 2024

8/10 Good

dehui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great breakfast. Location is great and walk around all major tourist attractions.
Stayed 3 nights in Dec 2024

10/10 Excellent

nathaly

Stayed 3 nights in Jan 2025