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Mercure Maidstone Great Danes Hotel

4.0 star property

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Photo gallery for Mercure Maidstone Great Danes Hotel

Indoor pool, pool loungers
Classic Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Breakfast, lunch and dinner served
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Hollingbourne, Maidstone, England, ME17 1RE
  • Leeds Castle
    ‪5 min drive‬
  • Mote Park
    ‪6 min drive‬
  • Kent Life
    ‪7 min drive‬
  • London (LCY-London City)
    ‪73 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed, Lake View, Lakeside

Privilege, Room, 1 Double Bed, Lake View, Lakeside | In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Double Bed, Lake View, Lakeside

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds (Classic)

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed, Lake View, Lakeside

Superior Suite, 1 Double Bed, Lake View, Lakeside | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Suite, 1 Double Bed, Lake View, Lakeside

  • 43 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds (Classic)

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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Front of property

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  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, (954)
The price is €101
for 1 room
includes taxes & fees
4 Apr - 5 Apr
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About this property

Mercure Maidstone Great Danes Hotel

Hotel with a full-service spa, near Leeds Castle
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Mercure Maidstone Great Danes Hotel offers 126 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Exquisite Beauty Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Mercure Maidstone Great Danes Hotel. During your stay, you'll be within walking distance of Leeds Castle. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to deep-tissue massages, body wraps or body scrubs at Exquisite Beauty Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute drive from Leeds Castle and 6 minutes from Mote Park
  • Pets welcome for a fee
Mercure Maidstone Great Danes Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 12 meeting rooms are available. Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Maidstone Great Danes Hotel. Self parking is free.

This 4-star Maidstone hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Arts – This brasserie serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, French, German, Polish, Spanish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arts
  • Arts Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 6,458 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Great Danes Hotel
Maidstone Great Danes Hotel
Maidstone Mercure
Mercure Great Danes
Mercure Great Danes Hotel
Mercure Great Danes Hotel Maidstone
Mercure Hotel Great Danes
Mercure Hotel Great Danes Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel Hotel
Mercure Maidstone Great Danes Hotel Maidstone
Mercure Maidstone Great Danes Hotel Hotel Maidstone

Mercure Maidstone Great Danes Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 260 out of 1000 reviews
Rating 8 - Good. 393 out of 1000 reviews
Rating 6 - Okay. 194 out of 1000 reviews
Rating 4 - Poor. 92 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed many times now as such great hotel the health club with the swimming pool is amazing
Stayed 1 night in Dec 2024

6/10 Okay

Paula

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The floors in our room had obviously not been hoovered/mopped before we arrived as there was a lot of hair. We called down and was told someone would come up to clean but no one ever arrived. Breakfast was very nice though.
Stayed 1 night in Dec 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy room, only issue was it was so cold ,radiator never came on
Stayed 1 night in Dec 2024

4/10 Poor

Katie

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was cold smelt “damp” a plug in portable radiator as the main one didn’t work which was too small for the size of the room. I am also not a cold person. No hairdryer in the room had to phone down for one which was brought up in 10 mins. Have stayed in this hotel many times but needs attention paid to it.
Stayed 1 night in Dec 2024

2/10 Terrible

Nicola

Disliked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

David

Stayed 1 night in Dec 2024

6/10 Okay

Tiffany

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Carl

Stayed 6 nights in Nov 2024

10/10 Excellent

colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very pleasent
Stayed 1 night in Nov 2024

8/10 Good

Luke

Stayed 2 nights in Nov 2024

6/10 Okay

Eric

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Maisie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice hotel. It varied a lot in decor and condition throughout. Doors felt a bit dated. Very clean and excellent comfy large beds. It was mostly quiet but you could hear activity outside and other guests. No major problems though. Really nic staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Avni

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good value for money. Lovely breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Richard

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Took 15 minutes to check in at an understaffed reception. Bedroom was like a sauna.
Stayed 1 night in Oct 2024

10/10 Excellent

Paige

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
It was a lovely little getaway the only problem I could say is be careful when walking around the stairs as staff chuck pillows down the stairs
Stayed 1 night in Oct 2024

6/10 Okay

Alison

Travelled with family
Disliked: Amenities, property conditions & facilities
Hadn't realised it was a dog friendly hotel. Everything seemed short... Duvet, shower curtain, of bin bags, of smoothies. Unfortunately, no cover between hotel and swimming pool, not pleasant when it was raining. Really enjoyed the breakfast, continental and cooked.
Stayed 2 nights in Oct 2024

8/10 Good

Carl

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

CHRIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
A good stay for a business trip. Friendly staff, comfortable room, good gym and nice breakfast, all thats needed!
Stayed 2 nights in Oct 2024

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Not the best but not the worst
We stayed for 2 nights, on first impressions the outside looks a bit dated but reception looked more modern inside, check in was easy and the receptionist was polite and friendly I’ll start with negatives first: We booked a privilege room with lake view, I think calling it a lake view is a push as you could barely see it, the room was a bit old fashioned and there were burn marks on the carpet, the toilet roll holder was broken, hardly any tv channels worked, and the only plug socket by the bed didn’t work, the walls are thin and we could here the tv from the next room, the windows are single glazed and only one of these opened We had a meal in the restaurant on the 2nd night and for the price would have expected a more, the manager I assume as he was the only one in a suit, had to find menus for us as he didn’t have any, and there was no drinks menu so has to ask the waitress what was available, we were not offered water even though other tables were, and the service was slow and staff not as helpful or friendly Now for the positives: All the staff were very polite, friendly and helpful, especially the gentleman on reception on our 2nd night, who’s name I unfortunately didn’t get, but he could not do enough, he was great The breakfast was excellent, with a great selection and the staff were amazing Even though I wasn’t impressed with the service and staff with our meal, the food was good Overall staff were very good but a bit more TLC and modernisation needed elsewhere
Stayed 2 nights in Oct 2024

2/10 Terrible

Subramani

Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy clean room. Good breakfast
Stayed 1 night in Oct 2024