8/10 Hyvä
Lauren G.
29.12.2024
Hyvää: Siisteys
Property lovely
Great location, home comfy with amazing lake view. Hot tub relaxing and enjoyable after activity-filled days. Some items missing, such as kleenex tissues, spices, placemats. Bring your own firewood and starter! We arrived one day late due to inclement weather - mountain passes were closed. Could not obtain partial credit per Vacasa policy. However, they were also unwilling to permit even a one hour late checkout despite the property not being occupied until at least 3 days after our departure. This was extremely disappointing and seemed overly restrictive. Will prioritize other rental management companies for future reservations and will share this poor customer service experience with our network of friends, family, and business associates.
Lauren G.
Yöpyi 3 yötä joulukuussa 2024