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Matsumoto Marunouchi Hotel

4.0 star property

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Photo gallery for Matsumoto Marunouchi Hotel

Hallway
Comfort Triple Room, Non Smoking | Down duvets, desk, blackout curtains, iron/ironing board
Hallway
Bathroom sink
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
3-5-15 Ote, Matsumoto, Nagano-ken, 390-0874
  • Matsumoto Castle
    ‪5 min walk‬
  • Matsumoto Performing Arts Center
    ‪14 min walk‬
  • Asama Hot Spring
    ‪4 min drive‬

Room options

View all photos for Comfort Triple Room, Non Smoking

Comfort Triple Room, Non Smoking | Down duvets, desk, blackout curtains, iron/ironing board

Comfort Triple Room, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for Deluxe Twin Room (2 Semi Double Beds)

Deluxe Twin Room (2 Semi Double Beds) | Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 Semi Double Beds)

  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room

Standard Double Room | Down duvets, desk, blackout curtains, iron/ironing board

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (2 Semi Double Beds)

Standard Twin Room (2 Semi Double Beds) | Down duvets, desk, blackout curtains, iron/ironing board

Standard Twin Room (2 Semi Double Beds)

  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Twin Room, Non Smoking

Executive Twin Room, Non Smoking | Down duvets, desk, blackout curtains, iron/ironing board

Executive Twin Room, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 2 Large Single Beds

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Property entrance

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  • Spa
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4.5 out of 5, Wonderful, (861)
The price is €160
for 1 room
includes taxes & fees
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About this property

Matsumoto Marunouchi Hotel

Hotel with a 24-hour front desk, a quick walk to Matsumoto Castle
Along with a restaurant, this hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and a vending machine.
Matsumoto Marunouchi Hotel offers 90 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Matsumoto Marunouchi Hotel. During your stay, you're just a quick walk from Matsumoto Castle. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a lift and a vending machine
  • Guests speak favourably about the clean guestrooms and the local sightseeing
  • Just a 5-minute walk from Matsumoto Castle and 14 minutes on foot from Matsumoto Performing Arts Center
There's a restaurant on site. WiFi is free in public spaces. Matsumoto Marunouchi Hotel also features a vending machine, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Matsumoto hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:00 AM to 9:00 AM.
On-site venue – This restaurant specialises in French cuisine and only serves dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:00 AM to 9:00 AM on weekends; JPY 2,550 for adults and JPY 1,275 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 17

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2550 for adults and from JPY 1275 for children
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Marunouchi Hotel Matsumoto
Marunouchi Matsumoto
Matsumoto Marunouchi
Matsumoto Marunouchi Hotel
Matsumoto Marunouchi
Matsumoto Marunouchi Hotel Hotel
Matsumoto Marunouchi Hotel Matsumoto
Matsumoto Marunouchi Hotel Hotel Matsumoto

Matsumoto Marunouchi Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 251 out of 396 reviews
Rating 8 - Good. 123 out of 396 reviews
Rating 6 - Okay. 15 out of 396 reviews
Rating 4 - Poor. 3 out of 396 reviews
Rating 2 - Terrible. 4 out of 396 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas W Oliphant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis for a short visit
Our stay was delightful. We visited Matsumoto to spend time with friends who live there. We found the city and people to be delightful. We were coming off a few hard days of “touristing” in Tokyo and the hotel and its staff welcomed us and made sure our stay was cozy and comfortable. The beds offered us the best night’s sleep we had so far in Japan and the bath salts offered at check in were some kind of magical elixir for our sore bones. We woke up refreshed and ready for the next part of our journey. It was bittersweet to check out. Thank you for the stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Location to Train and Sight Seeing
Stayed 1 night in Nov 2024

10/10 Excellent

Sheree

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the bed! Property well maintained and staff friendly. Close to everything we were looking for. Short walk to train stain and Matsumoto castle. Very comfortable room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Jul 2024

2/10 Terrible

Ana

Stayed 1 night in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful accommodations and amazing staff! Convenient to all we wanted to see in Matsumoto.
Stayed 2 nights in May 2024

8/10 Good

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location and very comfortable stay
Fantastic location and clean hotel. Really enjoyed our stay but didn’t spend too much time in the hotel. The service is polite and the rooms are very functional. It is a little dated but still very clean and with everything you need. There was some building work taking place but we didn’t really notice any noise or disruption. Overall a great place to explore Matsumoto. We booked room only so didn’t try the breakfast.
Stayed 2 nights in Feb 2024

10/10 Excellent

Chirstopher

10/10 Excellent

Kirill, Aguascalientes

Stayed 2 nights in Dec 2023

8/10 Good

Jian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. The room is a bit dated, but it is large and clean.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank u
It was a nice hotel to stay in Matsumoto. Very central and very nice staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at an unbeatable price. Short walk to the castle, restaurants and shops.
Stayed 1 night in Nov 2023

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in a lovely city. Very close to the castle and walking distance to the train station. Room was comfortable. My only criticism was that they would not let us access our room at 2:30pm as even though the room was ready. We had to wait around until 3pm.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kristien

Stayed 2 nights in Oct 2023

10/10 Excellent

Damek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great way to experience Japanese inn. You had to take your shoes off at the entrance and had hot spring like traditional Japanese inn, but still functions as regular hotel. Built beautifully with wood.
Stayed 1 night in Sep 2023

8/10 Good

Kaori, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was good. A bit farther away from JR station but still walking distance. Breakfasts selection was not much. But it was good as taste.
Stayed 2 nights in Oct 2023

8/10 Good

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
We can have free rental bike. A microwave would have been appreciate (at least one by level)
Stayed 2 nights in Sep 2023

10/10 Excellent

Jaret, Chilliwack

Liked: Staff & service, amenities, property conditions & facilities
Excellent stay . Close to Castle and great restaurants. Walkable from train station. Comfy room and spotlessly clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Krzysztof

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, lovely place, lovely people. Walking distance to the castle and all the other attractions
Stayed 1 night in Sep 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matsumoto is a great place to stop over for a few days. It reminded us of a Japanese version of a Swiss mountain resort. The castle is a very short walk away. Train from Tokyo is very easy and quick. The hotel is a 15 minute walk from the station. We caught a bus up into the mountains - no problem. The hotel room itself was a very good size, well maintained. The are staff very friendly and helpful.

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The KING of All Showers!!!
The King of All Showers! Amazing water pressure! Centrally located, and staff was helpful making dinner reservations for us.
Stayed 3 nights in Jul 2023

10/10 Excellent

Sarah

Stayed 1 night in Jun 2023