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Milano Serviced Apartments

4.0 star property

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Photo gallery for Milano Serviced Apartments

Indoor pool
Interior entrance
Desk, soundproofing, iron/ironing board, cots/infant beds
Deluxe Apartment, 1 Bedroom | Desk, soundproofing, iron/ironing board, cots/infant beds
LCD TV, DVD player

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available
  • Washer
  • Barbecue grill
  • Gym
  • Outdoor space

Explore the area

Map
8 Franklin Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪5 min walk‬
  • Queen Victoria Market
    ‪7 min walk‬
  • Collins Street
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪23 min drive‬

Room options

View all photos for Studio

Desk, soundproofing, iron/ironing board, cots/infant beds

Studio

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

LCD TV, DVD player

Executive Apartment, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Apartment, 1 Bedroom

LCD TV, DVD player

Executive Apartment, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Desk, soundproofing, iron/ironing board, cots/infant beds

Deluxe Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Apartment, 2 Bedrooms

Desk, soundproofing, iron/ironing board, cots/infant beds

Executive Apartment, 2 Bedrooms

  • 55 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Deluxe Apartment, 2 Bedrooms

Desk, soundproofing, iron/ironing board, cots/infant beds

Deluxe Apartment, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Premier Apartment, 2 Bedrooms

LCD TV, DVD player

Premier Apartment, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Executive Apartment, 2 Bedrooms

Desk, soundproofing, iron/ironing board, cots/infant beds

Executive Apartment, 2 Bedrooms

  • 55 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Deluxe Apartment, 2 Bedrooms

Desk, soundproofing, iron/ironing board, cots/infant beds

Deluxe Apartment, 2 Bedrooms

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Deluxe One Bedroom Apartment

Desk, soundproofing, iron/ironing board, cots/infant beds

Deluxe One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Apartment

Desk, soundproofing, iron/ironing board, cots/infant beds

Executive Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Apartment

Desk, soundproofing, iron/ironing board, cots/infant beds

Studio Apartment

  • Sleeps 2
  • 1 Queen Bed

Two-Bedroom Apartment With Two Bathrooms

  • Sleeps 6
  • 1 King Bed and 2 Single Beds

One-Bedroom Apartment With Balcony

  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

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About this property

Milano Serviced Apartments

Family-friendly aparthotel with fitness centre and sauna
Along with a fitness centre, this smoke-free aparthotel has a sauna and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, a business centre and a meeting room. Each apartment provides an LCD TV with cable channels, plus a kitchen with a fridge, a microwave and a dishwasher. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include free WiFi and a balcony.
Milano Serviced Apartments offers 103 accommodations with washers/dryers and DVD players. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star aparthotel has kitchens with fridges, microwaves, separate dining areas and dishwashers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Milano Serviced Apartments's great location gets high marks from our customers. During your stay, you're just a quick walk from Melbourne Central. Enjoy features like free WiFi in public areas, plus a gym and a business centre. This upmarket aparthotel has 103 apartments over 7 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free WiFi
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Just a 5-minute walk from Melbourne Central and 7 minutes on foot from Queen Victoria Market
Milano Serviced Apartments offers its guests a sauna and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. A rooftop terrace, a library, and barbecue grills are also featured at the family-friendly Milano Serviced Apartments. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne aparthotel is smoke free.

Languages

English

Property amenities

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (AUD 28 per night; includes in/out privileges)
  • Limited on-site parking

Family friendly

  • Babysitting (surcharge)
  • Cot: AUD 10 per night

Kitchen

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • LCD TV with cable channels
  • Library

Outdoor areas

  • Balcony
  • Barbecue grill
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • ATM
  • Concierge services
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 103 units
  • 7 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: AUD 28.00 per night (in/out privileges)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Milano Serviced
Milano Serviced Apartments
Milano Serviced Apartments Melbourne
Milano Serviced Melbourne
Serviced Apartments Milano
Milano Serviced Apartments Hotel Melbourne
Milano Serviced Apartments Apartment Melbourne
Milano Serviced Apartments Apartment
Milano Serviced Apartments Melbourne
Milano Serviced Apartments Aparthotel
Milano Serviced Apartments Aparthotel Melbourne

Milano Serviced Apartments Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 817 out of 2134 reviews
Rating 8 - Good. 762 out of 2134 reviews
Rating 6 - Okay. 315 out of 2134 reviews
Rating 4 - Poor. 141 out of 2134 reviews
Rating 2 - Terrible. 99 out of 2134 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Chelsea

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Jarrod

Travelled with family
Disliked: Property conditions & facilities
Unfortunately once lovely apartments that have not been even close to adequately maintained. Mixer taps for showers / baths all broken and difficult to operate. All timberwork around bathrooms water damaged, swollen and rotting Walls scuffed and dirty, tiles damaged in bath. Covers snapped off main electrical / fusebox, power points missing covers, etc etc. Know this was not isolated, as the queue for check-in was quite long with guests complaining about their rooms. Given this is obviously a recurring issue, front desk insanely understaffed, and seemingly staff are somewhat downtrodden and indifferent as to the, in my view, constant complaint of the actual condition of the apartments differing wildly to the advertising shots.
Stayed 1 night in Nov 2024

8/10 Good

Sophie

Travelled with family
Liked: Amenities, property conditions & facilities
room smelt, stain on door that didn't look normal. otherwise very nice place and good central location
Stayed 1 night in Nov 2024

6/10 Okay

Rebecca

Travelled with family
Disliked: Room comfort
Great location but needs updating.
The hotel was in a great, central location. The gym, sauna and pool were a great addition. However, the room wasn’t equipped with enough for a 5 night stay (toilet paper, towels, kitchen soap, etc) which was inconvenient. The beds and pillows were uncomfortable.
Stayed 5 nights in Nov 2024

6/10 Okay

ali

Disliked: Cleanliness, property conditions & facilities
Not the cleanest apartment in the city for sure, quite average
Stayed 3 nights in Nov 2024

6/10 Okay

Kristy

Travelled with group
Liked: Cleanliness
One bedroom was very dark, which is good for sleeping, the other had light coming in everywhere. You could hear people walking around the corridors, which sounded like thumping. There is currently also a construction site right out front, which they started work at very early in the morning. Receptionist was efficient and pleasant, and the apartment was nice enough.
Stayed 1 night in Nov 2024

4/10 Poor

Sandy

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
No parking / no view but I liked the Cleaningness of the room is to bad and customer service was great.
Stayed 1 night in Nov 2024

8/10 Good

Roland

Liked: Cleanliness
Rooms were clean but needed updating, shower/bath hard to get in and out. Close to market and free tram.
Stayed 3 nights in Oct 2024

8/10 Good

Jessica

Travelled with family
Family stay
Family night away. Basic room but kids enjoyed the pool and spa and the gym and sauna were great for the adults. Would have been nice to have basic coffee/tea in room but otherwise well set out and handy with supermarkets next door
Stayed 1 night in Nov 2024

10/10 Excellent

Steven J

Liked: Cleanliness, room comfort
Enjoyable
Great stay convenient to walk to amenities
Stayed 1 night in Nov 2024

10/10 Excellent

shayla

Liked: Cleanliness, room comfort
Good
Booked a one night stay in a 2 bedroom apartment as we were seeing cold play that night!! Lovely property, staff yesterday afternoon at check in were so easy to speak to and nice but staff member this morning at check out didn’t talk much and took the keys and let us out to the garage didn’t ask anything about our stay or even a hi just want do you need, overall amazing rest of the experience and staff were lovely. Nice rooms with good view! Very tiny apartments but so worth it if it’s just you and 1-2 other people, good pool and tennis court. Definitely will stay again 🙂 good price also.
Stayed 1 night in Oct 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Happy overall with the property and location
Stayed 1 night in Oct 2024

6/10 Okay

Joanne

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Sasipach

Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2024

6/10 Okay

Sam

Stayed 7 nights in Oct 2024

8/10 Good

Alannah

Travelled with partner
Liked: Amenities, property conditions & facilities
The place was very good only thing was a few things was broken and the bed was just 2 singles pushed together and the staff was very friendly but good thing was it was a good stay
Stayed 2 nights in Oct 2024

6/10 Okay

Karla

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Really liked the location as it was close to everything like restaurants and shops. We didn’t like that we didn’t get communication about rd works being done at the front of the apartments. The apartment it self was ok, unfortunately the kitchen tap, bedside cabinet, towel rack, and a few power points were broken. Probably could have gotten an extra cleaning service as we were there for 7days. Or at least fresh towels and bath mats for the bathroom.
Stayed 7 nights in Oct 2024

10/10 Excellent

Rosie

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lovepreet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good close to everything
Stayed 1 night in Oct 2024

6/10 Okay

April

Travelled with family
Good location - poor condition
We stayed in a 2 bedroom apartment. The location of the apartments was great. We paid for 2 adults and 1 child but was only given 2 towels instead of 3. Disappointed by the condition of the room - marks on walls, range hood didn’t have a cover on it and was filthy, drain in bath was broken and things could have fallen down it, no tea towel was provided. The pool was nowhere near as clean and inviting as the pictures suggest. It was a great location and good sized room for what we needed but for the price was disappointed with the condition of the room.
Stayed 4 nights in Oct 2024

8/10 Good

Tammy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Dana

Travelled with family
Liked: Cleanliness
Small 2 bedroom apartment
We stayed in a 2 bedroom apartment for 3 nights and found it too small for 5 adults. The sofa bed was very uncomfortable and the mattress is not good quality. One king bed was comfortable and the other one was extremely uncomfortable. 1 bedroom was very noisey with city sirens etc and 1 bedroom was quiet but had a frosted glass sliding door which ws bright in the mornings. There were very limited cooking items and utensils. A tea towel, bottle opener and peeler would have been nice. Good location and staff were friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great price for a larger than usual space. Highly recommended
Stayed 1 night in Sep 2024

8/10 Good

Kristy

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Kellie

Liked: Cleanliness, property conditions & facilities
Easy to locate and parking for vehicle
Stayed 1 night in Sep 2024