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Extended Stay America Suites Memphis Germantown

2.5 star property

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Photo gallery for Extended Stay America Suites Memphis Germantown

Exterior
Exterior
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Free daily on-the-go breakfast
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

Map
6500 Poplar Ave, Memphis, TN, 38119
  • Baptist Memorial Hospital-Memphis
    ‪6 min drive‬
  • Memphis Botanic Garden
    ‪8 min drive‬
  • University of Memphis
    ‪8 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Deluxe Studio, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Extended Stay America Suites Memphis Germantown West

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.6 out of 5, Good, (846)
The price is €80
for 1 room
includes taxes & fees
6 Apr - 7 Apr
Extended Stay America Suites Memphis Germantown West

About this property

Extended Stay America Suites Memphis Germantown

Hotel in Memphis with free breakfast
Coffee/tea in a common area, laundry facilities and a TV in a common area are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a front desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Memphis Germantown offers 134 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

During your stay at Extended Stay America Suites Memphis Germantown, you'll be within walking distance of Lichterman Nature Center. You'll find features such as free breakfast and free WiFi in public areas, plus laundry facilities.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a lift
  • 8 minutes by car from University of Memphis and 15 minutes from Wolfchase Galleria
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. Extended Stay America Suites Memphis Germantown also features a vending machine, coffee/tea in common area, and laundry facilities.

This Memphis hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 5:30 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Memphis Poplar Avenue
Extended Stay America Poplar
Extended Stay America Poplar Hotel
Extended Stay America Poplar Hotel Memphis Avenue
Extended Stay America Memphis Germantown Hotel
Extended Stay America Germantown Hotel
Extended Stay America Memphis Germantown
Extended Stay America Germantown
Homestead Studio Suites Memphis/Poplar Hotel Memphis
Extended Stay America Memphis
Extended Stay America Memphis Germantown
Extended Stay America Suites Memphis Germantown Hotel
Extended Stay America Suites Memphis Germantown Memphis
Extended Stay America Suites Memphis Germantown Hotel Memphis

Extended Stay America Suites Memphis Germantown Reviews

Reviews

6.6
Rating 10 - Excellent. 270 out of 931 reviews
Rating 8 - Good. 199 out of 931 reviews
Rating 6 - Okay. 161 out of 931 reviews
Rating 4 - Poor. 124 out of 931 reviews
Rating 2 - Terrible. 177 out of 931 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Corrick

Stayed 1 night in Nov 2024

10/10 Excellent

Martwain

Stayed 1 night in Nov 2024

10/10 Excellent

Martwain

Stayed 2 nights in Nov 2024

10/10 Excellent

Martwain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Palanivel Rajkumar, Nolensville

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Late check in after 11pm is not possible, it was not mentioned anywhere. The front desk is closed at 11pm. The rooms are dusty, messy and bad. The hot water did not work, so changed to a different room, a person in the next room was yelling and fighting with his family the whole night. It was a nightmare. Never going back to this or any ESA hotels. Worst hotel services in my entire life. The carpets inside the room and hallway were so bad, nasty. Do not recommend for anyone.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shelley

Stayed 1 night in Oct 2024

10/10 Excellent

Corrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location and staff is great and very helpful courteous customer service. I enjoyed my stay recommend this area for anyone 4 out of 5 stars
Stayed 1 night in Nov 2024

10/10 Excellent

Martwain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

10/10 Excellent

Martwain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff always get taken care of when I'm here.
Stayed 1 night in Nov 2024

10/10 Excellent

SHACOYA

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Sheila

Stayed 3 nights in Nov 2024

10/10 Excellent

Antonio

Stayed 1 night in Oct 2024

4/10 Poor

John

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not the worst but not good
My room had grease on the walls and all over the floor. I couldn’t walk barefoot in the room. My socks were black. The hood over the stove had grease on it for what looks like years. The bath tub was lumpy and the room smelled musty. I killed some little bugs crawling on the floor and a cockroach in the elevator, the second floor smelled like weed. Keys didn’t always work. Never seen a pot and pan or housekeeping the whole time I was there. Bed and pillows were comfortable and it was cheap though.
Stayed 5 nights in Oct 2024

10/10 Excellent

Marlena

Stayed 1 night in Nov 2024

10/10 Excellent

Shereka

Stayed 1 night in Oct 2024

2/10 Terrible

Kavitha

Disliked: Cleanliness, staff & service, property conditions & facilities
Smells bad
Stayed 4 nights in Oct 2024

2/10 Terrible

Jayden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jayden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

raven

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The refrigerator had dead bugs on the top.. trash and debris was left in the hallway.. the staff was clueless on how to get us in the room after several tries with the key. The whole place just needed remodeling
Stayed 1 night in Oct 2024

10/10 Excellent

Shelia

Stayed 1 night in Oct 2024

10/10 Excellent

Shelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay!
This has been one of the best hotel experiences, l have ever had!! My family and myself moved into the hotel, due to my house getting worked on. When l tell you that everyday was a good day. Mrs. Theresa, Randy and staff was so great to us. The staff and Managers were the best. I will definitely be back, especially when l just need to get away.
Stayed 1 night in Oct 2024

10/10 Excellent

Martwain

Stayed 1 night in Sep 2024

8/10 Good

Rosie

Stayed 1 night in Oct 2024

2/10 Terrible

Raven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024