Coffee/tea in a common area, a business centre and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Quality Inn offers 58 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.
This Merrillville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you're just a quick walk from Westfield Southlake Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
Free WiFi
Free self-parking and Motorhome/coach/lorry parking
Amenities include free newspapers in reception, a business centre and laundry facilities
9 minutes on foot from Westfield Southlake Mall and a 4-minute drive from Albanese Candy Factory
Public spaces have free WiFi. There's an onsite business centre. The business-friendly Quality Inn also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.
Smoking is allowed in designated areas at this Merrillville hotel.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Free RV/bus/lorry parking on site
Food and drink
Coffee and tea in common areas
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business centre
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lever door handles
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
We should mention
Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Quality Inn Merrillville
Quality Merrillville
Quality Inn Hotel
Quality Inn Merrillville
Quality Inn Hotel Merrillville
Quality Inn Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The 1st room. The tv didn't work nor did the heat or the toilet. I asked for a new room. The new room was worst. The people next door was noisy all night and after getting comfortable to their noise here comes the police knocking on their door saying they're too loud but come to find out they was knocking on the wrong door. It was a family 3 doors down. The police was evicting them out of the hotel. Now its crying and pleading to stay all in the hallway. Don't know what time in the morning it was but it was definitely after 1 in the morning. I will not patronize this establishment ever again
The hotel was desirable location-wise for my needs. Otherwise, there wasn’t much to like. Facilities were very dirty but the sheets at least seemed clean. It was New Year’s Eve and the police came a couple of times, so I didn’t sleep well. Upon check out there wasn’t even a person at the front desk to take my key or anything. I will NOT be staying here again.
BETTER THAN ALL THE REST REASONABLE PRICE AND THE "BEST PART IS THEY DONT SCAM YOU LIKE THE REST" THEY DONT WANT A DEPOSIT THAT OTHERS TAKE FOREVER TO GET IT BACK" THIS HOTEL IS MY PREFERRED CHOICE AND STAFF IS ALWAYS FRIENDLY AND BREAKFEST INCLUDED CANT BEAT IT
The hotel bed sheets were dirty… The windows locks didn’t work… The pool water was dirty . The top locks were missing on the door. Breakfast was supposed to be served it was picked over and the kitchen was not clean and the food ran out fast .. The aids that cleaned the rooms were older than my grandma 69 plus years ..:l would never never go again
Old, needs updated. Our room had clearly not been prepared for us. Floors were dirty, blankets were covered in stains, there were cockroaches, there was a lot of dust all over the tables and appliances, and the room smelled bad. One of our lights didnt even work. A mirror fell off the wall and almost hit my 1 year old son! Breakfast was meh, barely any options and they were not refilling anything unless you bugged them about it. The highchair was FILTHY. Pool and hot tub were just OKAY. Hot tub should have been a LOT hotter. I wouldnt have stayed if we had any other choice but we had prepaid and didnt have any money to go anywhere else.
Check in was easy... but they didnt ask me for my credit card for payment verification as well as incidentals.... Bedding and bathroom towels were dirty, used. Broken shower head carpets not vacuum cleaned... every surface of furniture had food or dirt... iFor $82.41. I spent the Sheets should've been fresh at least!!! Had it been a leisure stay and because I desperately needed to sleep i would have left immediately... all i did was nap for a few hours and with my Do Not Disturb on my door... was woken up at 8 am to housekeeping opening my door 2 TIMES UNANNOUNCED !! A partial refund is not a total loss but I don't think I will see it...