8/10 Good
Jordan Terrell
Travelled with partner
13 Dec 2024
Liked: Cleanliness
Disliked: Amenities
The Avalon Hotel was a good choice for our 3 night warm getaway from the winter. Comparing similar options, this was likely a great option. There was self-serve coffee in the mornings which we appreciated. A few things I noticed that I wish were different: sound - In the mornings and evenings we could hear every door on our floor shut (the door closing sound is loud). This is not make/break on its own, of course. Second, with check in at 4 and check out at 11, you might expect your room to be serviced sometime between 11-3, right? On our first full day, I called the front desk because our room was not serviced until after 4PM. By this time, we were back in the room getting ready for dinner so when the attendants knocked on the door, we asked them for clean towels. They proceeded to clean around me while I sat on the bed. I'm a down to earth person so I could deal with that. It is a little odd when they do this without asking or speaking to me at all. On our second full day, after being out all day and hoping to return to a refreshed room, our room was not visited at all. The room itself didn't really need much attention but the towels do need to be replaced daily. The rooms/climate are humid enough that they don't dry quickly so this part of the service. On our way out, I spoke to the front desk and requested a visit. They did not have an explanation and offered to give me towels themselves. On our way back from dinner, I collected them. Overall, we may or may not stay again.
Jordan Terrell
Stayed 3 nights in Dec 2024