The house was perfect, the girl worked great, the owner stayed in contact and made she we didnt need anything we couldnt get. She even went out of her way to bring us a mini decorated Christmas tree, and when we needed admin help she liaised with the management company on our behalf. We will definitely be back.
We have not had great luck with Vrbo, in 2 planned stays we have had to initialize (and wait a bit) 2 seperate admin cases. With that being said they were always professional and eventually did what they could to ensure we all WIN.
I would recommend both.