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Secret Garden Miami Beach

3.5 star property

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Photo gallery for Secret Garden Miami Beach

Beach nearby, white sand, beach towels
Front of property
Panoramic Penthouse, 1 Bedroom, City View, Executive Level | Premium bedding, in-room safe, individually decorated, soundproofing
Panoramic Penthouse, 1 Bedroom, City View, Executive Level | Premium bedding, in-room safe, individually decorated, soundproofing
Panoramic Penthouse, 1 Bedroom, City View, Executive Level | Premium bedding, in-room safe, individually decorated, soundproofing

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
4210 Collins Ave, Miami Beach, FL, 33140
  • Fontainebleau
    ‪6 min walk‬
  • Miami Beach Boardwalk
    ‪17 min walk‬
  • Miami Beach Convention Center
    ‪3 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Room, Accessible

Junior Room, Accessible | Premium bedding, in-room safe, individually decorated, soundproofing

Junior Room, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Penthouse, 1 Bedroom, City View, Executive Level

Panoramic Penthouse, 1 Bedroom, City View, Executive Level | Premium bedding, in-room safe, individually decorated, soundproofing

Panoramic Penthouse, 1 Bedroom, City View, Executive Level

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Trundle Bed

View all photos for Junior Double Room

Junior Double Room | Premium bedding, in-room safe, individually decorated, soundproofing

Junior Double Room

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

Junior Room | Premium bedding, in-room safe, individually decorated, soundproofing

Junior Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, individually decorated, soundproofing

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated, soundproofing

Deluxe Double Room

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Studio Suite, Balcony

Junior Studio Suite, Balcony | Premium bedding, in-room safe, individually decorated, soundproofing

Junior Studio Suite, Balcony

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Secret Garden Miami Beach

Hotel with free breakfast, near Miami Beach Boardwalk
Conference space, concierge services and a 24-hour front desk are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a garden and a TV in a common area are on-site.
Secret Garden Miami Beach offers 28 air-conditioned accommodations with a safe and complimentary bathrobes. Each accommodation is individually decorated. Beds feature premium bedding. 40-inch Smart televisions come with digital channels and Netflix.

Bathrooms include complimentary toiletries and hairdryers. This Miami Beach hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Secret Garden Miami Beach. During your stay, you're just a quick walk from Miami Beach Beaches. Free breakfast, free WiFi in public areas and a meeting room are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • 6 minutes by foot from Fontainebleau and a 2-minute drive from Miami Beach Boardwalk
Free breakfast is served daily. WiFi is free in public spaces. Event space at this hotel measures 115 square feet (11 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Secret Garden Miami Beach.

Smoking is allowed in designated areas at this 3.5-star Miami Beach hotel.

Guests are served a free continental breakfast daily from 8:30 AM to 11:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:00 AM

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 115 square feet of conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

Secret Garden Miami Beach Reviews

Reviews

6.6
Rating 10 - Excellent. 213 out of 688 reviews
Rating 8 - Good. 127 out of 688 reviews
Rating 6 - Okay. 107 out of 688 reviews
Rating 4 - Poor. 101 out of 688 reviews
Rating 2 - Terrible. 140 out of 688 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Husbaldo

Stayed 1 night in Nov 2024

2/10 Terrible

Venu

Breakfast is horrible. No coffee. No hairdrier
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in Miami
Room was dirty, no soap, 1 towel, no shampoo, parking was $35 a day for street parking vehicles were not protected at all. The bathroom was so nasty that I showered with my shoes on. I disputed my room and charges with both Hotels.com and Secret Garden and they offered me 15% off which I still have not received. When I asked to change rooms they told me only customer who pay for more expensive rooms can switch if there is an issue. I asked for more towels or soap. They told me they were all out. This is by far the worst hotel I’ve ever stayed at and the worst experience dealing with hotels.com customer service.
Stayed 2 nights in Dec 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
surprise
The hotel was nice and clean, when it came to toiletries very limited, 1 towel, 1 small packet of shampoo, no conditioner, no soap, no hair dryer, no robesas noted they supply to customers. front desk said this is all we have, was asked to share a hairdryer. we managed but not happy. then they offer breakfast ehich included some bread, a toaster, poor tasting coffee, and tea. then was told $35 a day to park car around the block. be aware, the staff didn't seem to care.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Cheap place, poor service
In general the place was poorly serviced. They are under staffed and need better management. It's loud, car horns until 3 am each night can be heard clearly through the single pane glass. No safe in my room as promised. No batteries in the TV remote, no way I'm booking this place again. Hit up the CVS a block away if you take a chance here, you'll need things like paper towels and soap since they skimp on it all.
Stayed 2 nights in Dec 2024

6/10 Okay

Jackie

Travelled with family
Disliked: Staff & service, amenities
The shower was not private there was a curtain separating it from the bedroom. TV did not work.
Stayed 1 night in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic accommodations
Good basic accommodations.
Stayed 1 night in Dec 2024

10/10 Excellent

Brenyier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Jeffrey

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I arrived in the afternoon and got charged an early check in fee despite the room being made up and sitting there empty (so just a blatant money grab) plus was then tagged an Expedia service fee so in the end the room rate wasn't so great. No towels in the room once I got there & the bath / shower when I used it leaked so much you have to the cover the floor in towels (once you get them) to soak up all the water. Just a crazy set up for the sink & bath tub.
Stayed 2 nights in Nov 2024

4/10 Poor

Tony

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
the place is very ran down and does not match the room description
Stayed 3 nights in Nov 2024

8/10 Good

Gabriela

Stayed 1 night in Oct 2024

10/10 Excellent

David Macario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with perfect location
Beautiful hotel, remodeled and well kept only a couple of minutes walking distance to the beach, it's very clean, very neat and everything is very modern, overall we like it! the only thing was that they only left a little one pack of shampoo and soap for a room for 2 people, so we literally had to water it down just to have enough, other than than I would give it 5 stars
Stayed 1 night in Nov 2024

2/10 Terrible

Olasunkanmi

Disliked: Cleanliness, staff & service, property conditions & facilities
No trash bag, no extra towels and when we asked for trash bag, the lady at the front desk was telling us we have to wait till the morning. That’s disappointing. Also, the property isn’t safe. They let people in without IDs to show they stay in the hotel. That’s unprofessional and it’s just not safe. Get a better hotel and spend that extra money for your own safely.
Stayed 3 nights in Nov 2024

2/10 Terrible

Laverio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Tynesha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Better breakfast, Rafael was an amazing host fun and friendly… The staff was very helpful when we got locked out of our room
Stayed 2 nights in Oct 2024

4/10 Poor

Marissa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Only good thing was the jacuzzi bath in room. The hotel was extremely dirty and the room itself was dirtier. The entire hotel smells of Fabuloso and it's actually makes you feel sick. The elevator is broken, you have to take these creepy stairs which smells like piss. The room was so filthy- hair, water stains and dust everywhere. The shower curtain had red stains on it... and there was no hook to hold up the shower head and you had to hold it yourself. No amenities, the bar wasn't open/serviced. Also it was very dark throughout the hotel. Overall, I do not recommend this hotel at all!
Stayed 1 night in Oct 2024

6/10 Okay

Lorraine

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was pretty and in a quiet location with a bus stop and a beach nearby. Our room had a dirty floor. The bath/shower is in the bedroom, so no good if your travelling with teenage sons. The lift was out of service, and we jad a weekchair user in our party. There was no food at the breakfast buffet. They put a few slices of bread out and a pot of coffee at 7.30 then dont top up. I did see some eggs that were supposed to be boiled that diners had opened that were raw inside. We went to breakfast at 8 each morning and didnt get to eat. Our key card also had to be reactivated several times per day.
Stayed 2 nights in Oct 2024

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Bojana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service were good,But Kischa was the best.
Stayed 5 nights in Oct 2024

2/10 Terrible

Rita

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This a NO, NO… at checking in the reception was just on the call taking for hours on her personal phone. She was quietly rude. However when we eventually checked in. Our room was so dirty hair all over the room the sink walls were dirty with black stains. I immediately called and the receptionist and said they would send someone. The manger came in at night to took a video and yet no one came in for two full days. Also the Breakfast is crappy nothing , they even change the breakfast time unapologetically. Yet you have to beg them to bring out the crappy breads and butter. IF BOOK THIS HOTEL YOU ARE GONNA RUINE YOUR VACATION. Most of their staff are heartless. Although they have some good ones who tend to feel sorry about the situation, but the management is crappy.
Stayed 4 nights in Oct 2024

2/10 Terrible

Tanisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Brenda

Stayed 1 night in Sep 2024

4/10 Poor

Giovanni Martino

Travelled with group
Liked: Property conditions & facilities
The property and the staff were great. However, I did not like that a deposit was requested upon checking in the hotel. After requesting it twice, I was just given a partial refund. I asked the property explanation to which I haven't been given any explanation yet. I do not understand why the partial refund when nothing was broken in the room, no extra services were used and all the things that were used, such as beach towels, were given back and were accounted for. I would have given the staff more stars but this lack of communication and stealing the deposits without providing any explanation makes me feel that it wouldn't be the right place as the hotel is untrustworthy. I'm quite disappointed by their behaviour. Regards
Stayed 14 nights in Sep 2024

2/10 Terrible

Kimberly

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The ONLY positive review I can give, is the lady at the front desk allowed us to store our luggage in the office closet, until check in. We asked for 2 beach towels and they had to hold our ID till we brought them back. We were charged a $25 tax "resort" fee! For what? NOTHING! The room was SO dirty, we cleaned the bathroom upon arrival. The towels were a JOKE! A little bigger than a hand towel and they were DIRTY, and so thin they were almost see through. I did get another one that night, it was in the same condition, but DAMP! Don't expect coffee or breakfast...that was a JOKE! AND the elevator was BROKE and we were on the 3rd floor. It was VERY dark at night, we returned from dinner around 9:00PM and NO light on in the lobby. I would NOT have felt safe if my husband was not with me.
Stayed 1 night in Oct 2024