The Palms Hotel & Spa

4.0 star property

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Photo gallery for The Palms Hotel & Spa

Outdoor pool, a heated pool, open 8:00 AM to 8:00 PM, pool umbrellas
On the beach, beach cabanas, sun-loungers, beach umbrellas
View from room
Lobby sitting area
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
3025 Collins Ave, Miami Beach, FL, 33140
  • Miami Beach Convention Center
    ā€Ŗ2 min driveā€¬
  • Lincoln Road Mall
    ā€Ŗ4 min driveā€¬
  • Port of Miami
    ā€Ŗ13 min driveā€¬
  • Miami, FL (MIA-Miami Intl.)
    ā€Ŗ17 min driveā€¬

Room options

Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View

  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Partial Ocean View

  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony, Ocean View

  • 73 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, City View

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

1 King Bed with City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

City Room, 2 Double Beds, City View

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Partial Ocean View

  • 28 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed with Sofa bed, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed with Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Palms Hotel & Spa

Seafront hotel with full-service spa, near Lincoln Road Mall
Spend the day relaxing on the beach or pampering yourself at The Palms Hotel & Spa's full-service spa.
The Palms Hotel & Spa offers 251 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch plasma televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Miami Beach hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at The Palms Hotel & Spa. During your stay, you're just a quick walk from Miami Beach Boardwalk. A full-service spa, an outdoor pool and a restaurant are available.
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with reflexology, Thai massages or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and yoga classes
  • Guests have great things to say about the location and the beach
  • Just a 2-minute drive from Miami Beach Convention Center and a few minutes from EspaƱola Way
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Palms Hotel & Spa such as an outdoor pool and a fitness centre.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee. This beach hotel also offers a steam room, a garden and a terrace. For a fee, parking is available.

This Miami Beach hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Essensia Restaurant ā€“ This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 48.15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 39 for adults and USD 18 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Essensia Restaurant

Things to do

  • Full-service spa
  • Gym
  • Heated pool
  • Outdoor pool
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with premium satellite channels
  • First-run films
  • Pay films

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Fitness/yoga classes
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 39 for adults and from USD 18 for children
  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per night (rates may vary)
  • Valet parking fee: USD 48.15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Parcels are held up to 7 days prior to arrival. A daily storage fee applies. The hotel cannot be held responsible for lost or damaged goods.
Property Registration Number HOT2323650

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Palms Hotel Miami Beach
Palms Miami Beach
Miami The Palms
Palms Miami
Palms South Beach
The Palms Hotel And Spa
The Palms Hotel Miami Beach
The Palms South Beach
Palms Hotel
The Palms Hotel Spa
The Palms Hotel & Spa Hotel
The Palms Hotel & Spa Miami Beach
The Palms Hotel & Spa Hotel Miami Beach

The Palms Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1131 out of 1641 reviews
Rating 8 - Good. 323 out of 1641 reviews
Rating 6 - Okay. 80 out of 1641 reviews
Rating 4 - Poor. 55 out of 1641 reviews
Rating 2 - Terrible. 52 out of 1641 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jenni

Liked: Cleanliness, property conditions & facilities
We really enjoyed our stay - this is the second time we have booked at Palms. Our first stay was definitely better, this time around we did feel the service could use some work. The bartender couldn't be bothered, as well, when requesting room cleaning they failed to stock up on coffee/clean the mugs and replenish our glassware with clean glassware. We had gotten the floor a bit messy (kids), and it wasn't cleaned so I had to do quite a bit of room cleaning myself to keep the room liveable. The front desk and bellhops were great, very friendly! Again, the overall stay was great and I understand it's high season and busy season, but I definitely want to continue coming back and referring the hotel to my friends.
Stayed 6 nights in Dec 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family absolutely loved the Palm! The property was clean and well maintained. The service was excellent from all employees and the quality of food and drink was good as well. A big thank you to Deseul the Pool Attendant for helping our family throughout our stay, he was very kind and thoughtful- his work ethic was like nothing Iā€™ve ever seen before in my many years of travelling! Weā€™ll be back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bing Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will book this hotel next time
Stayed 5 nights in Dec 2024

10/10 Excellent

Arbnije

Stayed 3 nights in Dec 2024

10/10 Excellent

Hifsi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family owned, well kept, clean, friendly mid to high quality hotel. Perfect location , amazing breakfast and very friendly staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Bettina

Stayed 4 nights in Dec 2024

10/10 Excellent

Priyanka

Travelled with family and small children
Liked: Amenities
Amazing hotel. We loved it. I hardly leave reviews but this hotel was a surprise package.
Stayed 3 nights in Dec 2024

2/10 Terrible

Charles

Travelled with family
Disliked: Room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is so attentive and friendly. We love the access to the beach, the pool and the shopping district.
Stayed 4 nights in Dec 2024

10/10 Excellent

Adedapo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach. Awesome staff
Stayed 1 night in Dec 2024

10/10 Excellent

Hank

Stayed 3 nights in Dec 2024

10/10 Excellent

Adam

Stayed 1 night in Dec 2024

10/10 Excellent

Mallory

Stayed 1 night in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay and every trip we notice it keeps getting better.
Stayed 3 nights in Dec 2024

10/10 Excellent

TIMOTHY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service friendly and welcoming. Beach access was perfect, incredible sunrise.
Stayed 1 night in Dec 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Anuj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property, beach access is very nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yohannes

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 3 nights in Dec 2024

8/10 Good

Matz Ricardo

Travelled with family
Good family stay
Very good location. Need to get control of the birds that eat the food. Valet is rude
Stayed 6 nights in Dec 2024

10/10 Excellent

Kevin

Travelled with partner
We truly enjoyed our stay. It was very clean and everyone was very pleasant. Wish there was more fridge space to accommodate our personal snacks and drinks and pillows were not comfy but other than that everything was wonderful. The restaurant food was very good as well as the poolside food. Spa was awesome and massages were fantastic.
Stayed 7 nights in Dec 2024

8/10 Good

Ines Calderon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Easy access to the beach. Has a convenient store with coffee and baking goods and it has a restaurant in sight.
Stayed 1 night in Dec 2024

10/10 Excellent

Ronald, Reidsville

Liked: Cleanliness, staff & service, property conditions & facilities
Itā€™s a lovely resort. The staff is excellent and professional. There was a very long wait for check in, the room wasnā€™t ready until 40 minutes after check in, and we found two hairs in the room. But the landscaping and facilities are outstanding and we would go back again to be down in the middle of Miami beach
Stayed 2 nights in Dec 2024

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Glenn A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great.
Stayed 6 nights in Dec 2024

8/10 Good

Peter

Liked: Staff & service, amenities, property conditions & facilities
No further information
Stayed 3 nights in Dec 2024