4/10 Poor
Angelica
Travelled with family
20 Dec 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty with terrible service
I gave this hotel 2 stars because it had a nice breakfast and Wednesday night social. Everything else was terrible. Upon check in to our room there was food stained on chairs, stained couch, rip in the ottoman, finally found the dishes (that were dirty) in the dishwasher, a half roll of toilet paper for 5 people. Found out when we went to bed there was no extra bedding for the pull out couch. Called during the evening no one answered. Asked the room to be cleaned never cleaned. Had to ask for towels. Woke up at 5am with the toilet flowing over all over the floor. Had to request a bag (we had to put the toilet filled towels in the bag ourselves) for the towels and new towels. Was told they only had pool towels. No soap to wash your hands in the bathroom. No usual toiletries ie; hand soap, makeup remover pad. Garbage was never taken out. Guests from other rooms just left their garbage out by the one elevator since no one picked up garbage in any rooms. Asked to speak to a manager only to be told the manager was on vacation. Was not worth the money. Do not stay here.
Angelica
Stayed 3 nights in Dec 2024