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Lake Elmenteita Serena Camp

5.0 star property

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Photo gallery for Lake Elmenteita Serena Camp

Outdoor pool, pool loungers
Meeting facility
Interior
Outdoor dining
In-room safe, desk, free WiFi, bed sheets

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Soysambu Conservancy, 135 km from Nairobi-Nakuru Highway, Nakuru, 48690
  • Lake Elmenteita
    ‪17 min drive‬
  • Lake Nakuru National Park
    ‪27 min drive‬
  • Lake Naivasha
    ‪59 min drive‬

Room options

View all photos for Deluxe Tent

Deluxe Tent | In-room safe, desk, free WiFi, bed sheets

Deluxe Tent

  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Lake Elmenteita Serena Camp

Luxury lodge with 24-hour front desk and outdoor pool
Along with an outdoor pool, this lodge has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Lake Elmenteita Serena Camp offers 25 accommodations with a safe and complimentary bottles of water. Rooms open to patios. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, bathrobes, slippers and hairdryers. Housekeeping is provided on a daily basis.
Guests can experience the thrill of a safari, and take advantage of an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Lake Elmenteita Serena Camp, you'll be close to Lake Elmenteita. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include free babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes bicycles to rent and hiking/biking trails
  • 6.5 mi (10.5 km) from Lake Elmenteita and 11.2 mi (18.1 km) from Lake Nakuru National Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at the luxury Lake Elmenteita Serena Camp. Self parking is free.

Smoking is allowed in designated areas at this 5-star Nakuru lodge.

Lake Elmenteita Serena Camp has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Game drive
  • Hiking/biking trails
  • Outdoor pool
  • Safari

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Eco-friendly toiletries
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property is located within the Soysambu Conservancy. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lake Elmenteita Serena Camp

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Additional fees: KES 47 per person, per night for adults and KES 24 per person, per night for children (from 3 years old to 12 years old)

We've listed all charges provided to us by the property.

This property is located within the Soysambu Conservancy. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 7997

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Elmenteita Serena Camp
Lake Elmenteita Serena Camp
Lake Elmenteita Serena Camp Nakuru
Lake Elmenteita Serena Camp Safari Nakuru
Lake Elmenteita Serena Camp Lodge Nakuru
Lake Elmenteita Serena Camp Lodge
Elmenteita Serena Camp Nakuru
Lake Elmenteita Serena Camp Lodge
Lake Elmenteita Serena Camp Nakuru
Lake Elmenteita Serena Camp Lodge Nakuru

Lake Elmenteita Serena Camp Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dorika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a serene area. We stayed at the Flamingo suite that is an amazing tent. With living room, huge balcony overlooking the flamingoes on the lake. The staff is exceptional. The food delicious and well served. A very relaxing experience indeed.
Stayed 2 nights in Apr 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elementaita stay.
Stay overall was great. Food menu could be a lot better in terms of variety and accomodative of different diet types and preferences for protein et al.
Stayed 2 nights in Jan 2024

8/10 Good

Pritha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property location is stunning, with flamingos visibile from the communal areas, and the suite of rooms was amazing too. Staff provided exceptional customer service and took really good care of the two senior citizens in our group. We were given rooms close to the dining area which was much appreciated. When the staff realised the limited mobility of one of us, they made provisions for our car to come in through a different entrance so that she did not have to walk up and down to the main car park as the pathway was a bit steep for her - and this was very much appreciated. We were also provided with a delicious packed breakfast which we all enjoyed. While we enjoyed the incredible hospitality and customer service, we were rather dismayed to discover that our guide could not stay at Lake Elmenteita Serena Lodge during our stay as there is no accommodation provided for them. Had we known this, we would have stayed elsewhere. Since our party included two senior citizens, both suffering from mobility and health issues, it caused them a great deal of stress that our guide would not be around should any emergency arise. Guides provide an essential service for the country’s tourism industry, as without them we would not be able travel around the country or bring business to hotel groups such as Serena. We raised this issue with Serena's management following our stay and they have assured us that if given advance notice, they will provide accomadation for guides.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could see the flamingos in the morning from the deck of my room.
Stayed 1 night in Jan 2020

10/10 Excellent

Tafadzwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 stars and above!!
This was by Far the best place I have stayed. From the Camp structure, surroundings, the Food oh my goodness!!! The Service!!!! Shout out to Mr Isaac who upgraded us for FREE to the luxurious Flamingo Suite!! To chef Kennedy for the amazing breakfast on the lake and the delicious meals, Stanley, Alice, Diana, the pastry chefs who made a beautiful cake for us, N Naomi and Joseph for the lovely horse riding with the wild animals and all the amazing staff!!! Thank you for making our honeymoon so memorable and beautiful. Impeccable service!!
Stayed 3 nights in Nov 2019

10/10 Excellent

Manu, Laurel, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation, fabulous views, wonderful staff, couldn't ask for more!
Stayed 2 nights in Sep 2018

10/10 Excellent

ハピ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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