DoubleTree by Hilton Hotel New Orleans Airport

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel New Orleans Airport

Premium bedding, in-room safe, desk, laptop workspace
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Serves lunch and dinner
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Parking available
    Parking available
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
2150 Veterans Memorial Blvd, Kenner, LA, 70062
  • Cafe Du Monde
    17 min walk
  • Esplanade Mall
    3 min drive
  • Lafreniere Park
    3 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    8 min drive

Room options

One King Bed, Non-Smoking, Accessible

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Refrigerator

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Refrigerator

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

One King Bed, Non-Smoking, Roll In Shower

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Hotel New Orleans Airport

Hotel in Kenner with 2 restaurants and free airport shuttle
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
DoubleTree by Hilton Hotel New Orleans Airport offers 245 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel New Orleans Airport. During your stay, you'll be within walking distance of Cafe Du Monde. Features include free WiFi in public areas and a free round-trip airport shuttle, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at River City Creole Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 5-minute drive from Mississippi River and 14 minutes from Caesars Superdome
  • Free airport shuttle service
DoubleTree by Hilton Hotel New Orleans Airport offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, a meeting room, and limo/town car service. Event space at this hotel measures 12002 square feet (1115 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Hotel New Orleans Airport. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 4-star Kenner hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
River City Creole Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available.
On The Rocks – This bar specialises in American cuisine and serves lunch, dinner and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Parking on site (USD 14 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 19.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • On The Rocks
  • River City Creole Grill

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,002 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.95 per person
  • Self-parking fee: USD 14 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Airport New Orleans
DoubleTree Hilton Hotel New Orleans Airport
DoubleTree Hilton New Orleans Airport
DoubleTree New Orleans Airport
Hilton Hotel Airport New Orleans
Hilton New Orleans Airport
Hilton New Orleans DoubleTree
Hilton Orleans
Hotel Airport New Orleans
New Orleans DoubleTree Hotel
DoubleTree Hilton Hotel New Orleans Airport Kenner
DoubleTree Hilton New Orleans Airport Kenner
Doubletree New Orleans Airport Hotel Kenner
Doubletree By Hilton Orleans
DoubleTree by Hilton Hotel New Orleans Airport Hotel
DoubleTree by Hilton Hotel New Orleans Airport Kenner
DoubleTree by Hilton Hotel New Orleans Airport Hotel Kenner

DoubleTree by Hilton Hotel New Orleans Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1021 reviews" "
Rating 8 - Good. 285 out of 1021 reviews" "
Rating 6 - Okay. 151 out of 1021 reviews" "
Rating 4 - Poor. 79 out of 1021 reviews" "
Rating 2 - Terrible. 77 out of 1021 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Faren

Liked: Staff & service
Not as clean as it should have been. All of my wipes were dirty when I cleaned my own room upon the arrival. Also, charging for parking without it being stated online (Expedia)
Stayed 3 nights in Aug 2024

4/10 Poor

Lauren Lucy

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
When purchased my reservation, was given wrong room and had to ask to change it to what I initially paid for. The clerk said sometimes it happens. ? ?? Also, when going to check out. Clerk instructed to drop keys into a basket? With many other peoples keys? Seems unorganized to me. Should have guests be able to check out exactly when they need to. Not when the hotel feels it convenient. Still have no gotten my receipt or that I checked out in my emails. Very unprofessional for double tree. Also a few of things in the room were chipped, the shower curtain was cheap and tattered also. Sheets had some little Tiny brown pieces
Stayed 4 nights in Aug 2024

6/10 Okay

Alexander

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Trevor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Aug 2024

10/10 Excellent

Rianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Seth

Business traveller
Disliked: Cleanliness
Room overall was in older and poor condition, bathroom wasn’t very clean overall
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very wonderful place to stay in New Orleans
Stayed 1 night in Jul 2024

8/10 Good

debrunskie

Stayed 1 night in Jul 2024

6/10 Okay

Allen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waited over an hour to be picked up at the airport which was close to the hotel. The swimming pool had lots of leaves and wood pieces in the pool and around on the pool decking.
Stayed 1 night in Jun 2024

8/10 Good

Kenvi

Stayed 1 night in Jul 2024

10/10 Excellent

LISA

Travelled with family and small children
Liked: Amenities
Good hot cookies
Stayed 1 night in Jun 2024

8/10 Good

Preschas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jonelle

Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Stayed 1 night in Jun 2024

10/10 Excellent

valerie, slidell

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Scott, carencro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to start your vacation
Stayed 1 night in Jun 2024

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, amenities
Ok property. Expected more from a doubletree. Service was excellent. I had a flight cancellation and they were very generous with late checkout.
Stayed 1 night in Jun 2024

2/10 Terrible

Constance

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service at check in.
Stayed 1 night in Jun 2024

10/10 Excellent

Belal

Liked: Cleanliness
Nice
Stayed 6 nights in Jun 2024

8/10 Good

corey

Stayed 1 night in Jun 2024

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Paul

Travelled with partner
Liked: Staff & service
Very noisy, limited food choices. Only highlight was Suzy behind the bar.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the stay or money
This hotel is not worth the money that I paid for it. The hotel is stale and DATED!! The bathroom looks dirty and the room felt really dirty and stale. The only good thing about the hotel was that they have an airport shuttle and the bed was actually comfortable. The door to the room was loose and you could see through the crack into the walkway. The walls are really thin and the floor squeak. If I could dispute this with my credit card I would!!! I would recommend that you stay somewhere
Stayed 1 night in Jun 2024

10/10 Excellent

Karla

Stayed 1 night in May 2024