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Holiday Inn Express New Orleans - St Charles, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express New Orleans - St Charles, an IHG Hotel

Exterior
Exterior
Exterior
Restaurant
Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
936 Saint Charles Avenue, New Orleans, LA, 70130
  • National World War II Museum
    4 min walk
  • Magazine Street
    5 min walk
  • Ernest N. Morial Convention Center
    11 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    19 min drive

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • Sleeps 7
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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Exterior

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Breakfast included
Pet-friendly
Free WiFi
Air conditioning
4.1 out of 5, Very good, (1012)
The price is €96
for 1 night
includes taxes & fees
17 Dec - 18 Dec
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About this property

Holiday Inn Express New Orleans - St Charles, an IHG Hotel

Hotel with free breakfast, steps from National World War II Museum
This smoke-free hotel features a fitness centre, valet parking and a microwave in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and a meeting room.
Holiday Inn Express New Orleans - St Charles, an IHG Hotel offers 135 air-conditioned accommodations with iPod docking stations and a safe. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express New Orleans - St Charles, an IHG Hotel. During your stay, you're just a quick walk from National World War II Museum. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from National World War II Museum and 11 minutes on foot from Ernest N. Morial Convention Center
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express New Orleans - St Charles, an IHG Hotel. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night)
  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 25 per night
  • Valet parking fee: USD 45 per night
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Modern
Hotel Modern New Orleans
Modern Hotel
Modern Hotel New Orleans
Modern New Orleans
Modern New Orleans Hotel
New Orleans Hotel Modern
New Orleans Modern Hotel
Hotel Le Cirque New Orleans
Le Cirque New Orleans
Holiday Inn Express New Orleans St Charles Hotel
Holiday Inn Express New Orleans St Charles
Hotel Holiday Inn Express New Orleans - St Charles New Orleans
New Orleans Holiday Inn Express New Orleans - St Charles Hotel
Hotel Holiday Inn Express New Orleans - St Charles
Holiday Inn Express New Orleans - St Charles New Orleans
Hotel Modern New Orleans
Holiday Inn Express St Charles Hotel
Holiday Inn Express St Charles
Express New Orleans St Charles

Holiday Inn Express New Orleans - St Charles, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 379 out of 886 reviews" "
Rating 8 - Good. 233 out of 886 reviews" "
Rating 6 - Okay. 105 out of 886 reviews" "
Rating 4 - Poor. 67 out of 886 reviews" "
Rating 2 - Terrible. 102 out of 886 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

VICTORIA, SANTA ANA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service! The front desk and breakfast staff are nice and efficient!
Stayed 2 nights in Sep 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely pleasant and friendly. Willing to help and answer questions.
Stayed 1 night in Aug 2024

10/10 Excellent

Pierrette

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Aug 2024

4/10 Poor

Chriselda

Stayed 1 night in Aug 2024

10/10 Excellent

Tinesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Stayed 1 night in Aug 2024

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 2 nights in Aug 2024

2/10 Terrible

Karla H.

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO ON-SITE PARKING FOR HANDICAP
Did not stay and was not issued a refund no on-site parking am handicapped and traveling alone. Was not parking blocks away from the hotel. Was not told about parking until after deadline to cancel reservation. Should have refunded payment.
Stayed 2 nights in Aug 2024

8/10 Good

Champagne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I requested house keeping before I left and was told they were coming right up. When I returned, I noticed my room was exactly how I left it and not cleaned. I called the front desk and was told the staff had left for the day. Being that I was only there for one more night, I didn't feel like packing my stuff to move to another room so I declined that offer. I do appreciate their willingness to accommodate. However I was disappointed in that I was told something that didn't actualize.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jay

Travelled with family
Disliked: Staff & service
Went to check in, rang buzzer 3 times, no response, no one at desk. Called hotel, said extension not available. Called again 10 minutes larer, went through prompts, not available. Went to a different hotel. Poor.
Stayed 1 night in Aug 2024

10/10 Excellent

Marcus

Stayed 1 night in Aug 2024

10/10 Excellent

Charlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lorenzo Rosalyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Place to Stay
Our stay was Awesome . The Staff was Polite and Helpful in all areas . They were very Classy, and very well dressed . The Hotel was very Clean ,the rooms were nice and breakfast was Great also . The only thing that i did not like was paying for Parking .
Stayed 1 night in Aug 2024

6/10 Okay

Jordyn

Liked: Staff & service, property conditions & facilities, room comfort
It was a nice stay overall. Please be aware and prepared to pay for parking because the hotel doesn’t provide it. The tub could’ve been cleaner as well.
Stayed 1 night in Aug 2024

10/10 Excellent

LaKisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were so amazing people. I really am going back to visit them again. They took care of me so good and they were very friendly. I would recommend this hotel to stay in because they know how to take care of a customer and they have good customer service.
Stayed 3 nights in Aug 2024

6/10 Okay

Tim

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
No eggs at breakfast
Quiet and since it was sunday i was able to park on the street next to the hotel for nothing which was nice..the breakfast was not as good as my last stay..stale bagels and no eggs..the person running the breakfast said they were waiting for a delivery. Worst part about it was i mentioned it to the front desk person when she asked how was my stay and she shrugged it off with no apology..very disappointing.
Stayed 1 night in Aug 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Lorenzo Rosalyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME
AWESOME STAY
Stayed 2 nights in Aug 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice stay for the price. Only knock was the lack of variety in the breakfast options but everything else was great. Friendly and attentive staff, clean facilities, and a great location right on the street car route.
Stayed 1 night in Aug 2024

10/10 Excellent

Clifton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, friendly, and helpful staff. Thank you!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmaine was excellent and provided great customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff is amazing. Everyone behind the check in desk treated me very kindly and made me smile :)
Stayed 1 night in Aug 2024

2/10 Terrible

Henry

Travelled with family
Disliked: Property conditions & facilities
Poor design
The bathrooms designes for handicapped individuals is poorly designed. The water from the shower flows out to the sink area instead of the drain. We had to use towels to hold the water back. My mom slipped and feel while brushing her teeth.
Stayed 1 night in Aug 2024