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The Mercantile Hotel New Orleans

3.0 star property

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Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Lobby lounge
Executive Suite, 1 King Bed | City view
Exterior
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

Map
727 South Peters Street, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪4 min walk‬
  • Canal Street
    ‪8 min walk‬
  • Caesars New Orleans Casino
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

  • City view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

  • City view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Queen Bed with Sofa bed, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

  • City view
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed

  • City view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

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The price is €127
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includes taxes & fees
23 Apr - 24 Apr
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About this property

The Mercantile Hotel New Orleans

Eco-certified hotel with free breakfast and 24-hour front desk
A bar/lounge, a snack bar/deli and valet parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

The free breakfast at The Mercantile Hotel New Orleans gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Free WiFi in public areas, a bar and a business centre are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 4-minute walk from Ernest N. Morial Convention Center and 8 minutes on foot from Canal Street
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the eco-certified The Mercantile Hotel New Orleans. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 672 out of 1104 reviews
Rating 8 - Good. 226 out of 1104 reviews
Rating 6 - Okay. 113 out of 1104 reviews
Rating 4 - Poor. 43 out of 1104 reviews
Rating 2 - Terrible. 50 out of 1104 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice and pleasant!
Stayed 1 night in Jan 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, the coffee machine wasn't working but they brought a little one to service everyone, good breakfast. I love to have a security box in my room, good pressure of water, everything was good.
Stayed 1 night in Dec 2024

8/10 Good

Warissara

Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the room had a record player, even though I did not use it. It added vintage character.
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Interesting hotel rooms with multiple areas, like a small apartment. Really nice bathroom. Comfortable. Big free breakfast. Good location. Quiet.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dalila, Palmdale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jan 2025

10/10 Excellent

Christen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

KHALIL

Stayed 1 night in Dec 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying at the Mercantile Hotel during the ASHP Midyear Conference, and it was an outstanding experience. While the hotel itself was beautiful and well-appointed, I want to give special recognition to Mr. Barry in the kitchen. His friendliness and warm demeanor made every interaction a delight. His attention to detail, whether it was ensuring the meals were perfect or accommodating guests’ needs, was exceptional. What truly stood out was his willingness to go above and beyond to ensure every guest felt valued and cared for. Mr. Barry’s dedication to excellence left a lasting impression and made my stay even more enjoyable. Thank you, Mr. Barry, and the entire Mercantile Hotel team, for such memorable hospitality. I’ll definitely recommend this hotel to colleagues and look forward to returning in the future.
Stayed 4 nights in Dec 2024

6/10 Okay

Nicole

Stayed 1 night in Dec 2024

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable
Stayed 1 night in Jan 2025

6/10 Okay

Victoria

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Melisa

Stayed 1 night in Nov 2024

10/10 Excellent

Zeb

Stayed 2 nights in Dec 2024

10/10 Excellent

Naga Sai Manju Akhilesh

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Visit
My husband and i visited New Orleans for the weekend. We loved our suite., it was clean, quiet and very comfortable. The Mercantile front desk staff members were helpful and polite. Really great visit! Nice, safe location. We are ao thankful for a wonderful stay at the Mercantile.
Stayed 2 nights in Dec 2024

4/10 Poor

Susan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Disappointed that there was no door between the bedroom and main room, hinges but no door, that there was no view or light from outside since all windows faced a brick wall, that housekeeping cost extra, that the hallway floor had the same piece of dental floss by the elevator for 3 days, that the front desk staff knew nothing and were unhelpful, that the soundtrack for breakfast was the loud incessant banging of the air hockey game being played every morning, and the paper thin walls let me hear the guy talking on the phone next door, but luckily for only one day.
Stayed 4 nights in Nov 2024

8/10 Good

Ethan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Stayed 1 night in Dec 2024

6/10 Okay

Regenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel. Front desk day and night crew were very nice. We enjoyed our stay. The elevator broke wich made our 2nd night less enjoyable. We had to take the stairs and was on the 7th floor. The bathroom sink didnt work but was ok because the other sink worked. In a very very good location. Walki g distance to restaurants, convention center and riverwalk. Casino real close
Stayed 2 nights in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Myasia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
My recent stay at The Mercantile was okay. It was nicer two years ago when I visited but it's still pretty good
Stayed 1 night in Dec 2024

10/10 Excellent

Pearlette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe large room. Mostly quiet.
Other than the substantial “parking available” fee, everything went as planned. Breakfast was lacking in everything so I only went once in three days. Huge, mostly quietly room (wd 40 can fix the fire door squeak)
Stayed 3 nights in Dec 2024

8/10 Good

Rudra

Travelled with family
Liked: Cleanliness, staff & service, amenities
At the entry time the front desk staff was rude and not cooperative. We just checked in to put luggage and left immediately to see around. When we came back at 8 PM, I asked the same staff that the room heater was not working and the room was too cold. She literally didn’t pay any attention. Also, she refused to provide extra blanket. At 11 PM, I came back to front desk as the room was too cold. The attendance at that time offered us to shift to new room but it was a hassle at night. She provided extra blanket. This incident could be solved immediately as I reported earlier. This property will charge 48 dollar to provide parking. Otherwise, you have to find our roadside parking on your own. Their breakfast was outstanding at the property.
Stayed 1 night in Dec 2024