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Room options

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room (Full)

  • Sleeps 2
  • 1 Single Bed

Executive Room, 1 Queen Bed, Accessible (with Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Penthouse (Suite)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

About this property

Aura Hotel Times Square

Hotel with 2 restaurants, steps from Times Square
2 restaurants, a 24-hour fitness centre and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-out are on-site.
Aura Hotel Times Square offers 234 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries. This New York hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Aura Hotel Times Square's great location. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, 2 restaurants and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at Gatby's Landing
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Times Square and 3 minutes on foot from Bryant Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Aura Hotel Times Square. Parking is available for a fee. A complete renovation of Aura Hotel Times Square was completed in May 2024.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Gatby's Landing – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar.
The Long Room – This restaurant specialises in Irish cuisine. Open daily.

Languages

Chinese (Mandarin), English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per night)
  • Secured parking on site (USD 55 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 25 to 99 for adults and USD 25 to 99 for children
  • 2 restaurants

Restaurants on site

  • Gatby's Landing
  • The Long Room

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night
  • Resort fee: USD 40.17 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 99 for adults and USD 25 to 99 for children
  • Secured self-parking fee: USD 55 per night
  • Off site parking fee: USD 55 per night (0.8 mi away)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mela
Hotel Mela New York
Mela Hotel
Mela New York
Mela Hotel New York City
Hotel Mela Times Square
Mela Times Square
Hotel Mela Times Square
Aura Hotel Times Square Hotel
Aura Hotel Times Square New York

Aura Hotel Times Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 965 out of 1662 reviews
Rating 8 - Good. 392 out of 1662 reviews
Rating 6 - Okay. 155 out of 1662 reviews
Rating 4 - Poor. 62 out of 1662 reviews
Rating 2 - Terrible. 88 out of 1662 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Convenient
It is convenient to time square. The room was cozy and clean. The staff was very friendly and helpful. I would definitely stay again.
Stayed 3 nights in Dec 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Lynne

Travelled with family
Liked: Staff & service
Aura is a great property in an ideal location if looking to be close to Time Square with shopping and restaurants galore. The only true downfall to the property was the elevators - very slow and small . During check out time this morning, the housekeeping staff had one fully occupied, stopping @ each floor, to pick up dirty linens.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was awesome!
Stayed 3 nights in Dec 2024

2/10 Terrible

Autumn

Disliked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah Marie, lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school centrally located hotel. Enjoyed our stay.
Stayed 3 nights in Dec 2024

8/10 Good

Ranae Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Phone system didn’t work so to contact front desk you had to actually go to the desk. They weren’t too concerned with that problem. We couldn’t get the Heating and air to work properly. They sent someone up to fix and we were told we just had to turn it off. That’s how you fix it😳They weren’t concerned about that either.
Stayed 3 nights in Dec 2024

6/10 Okay

wonsup

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk “NEVER” answer the phone! 2nd night, the heat wasn’t working, the manager promised she will compensate with something(whatever that was) but later refused !! Front night shift person had a terrible attitude.
Stayed 3 nights in Dec 2024

10/10 Excellent

Evangelina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel. Centrally located to the train station, Broadway shows and the Rockefeller Center Xmas Tree! Perfect. The room was clean and spacious
Stayed 1 night in Dec 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property within distance of all the theaters and Time Square. Property could use some work, mostly some cosmetic issues. Be warned the elevators are tiny. Lots of places to eat nearby. Shopping also close in Times Square. Catch a showing a Maybe Happy Ending just across the street at the Belasco.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, clean and near time square.
Stayed 4 nights in Dec 2024

2/10 Terrible

Anar

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Just everything. Stay somewhere proper, unless you want to be frozen
Stayed 2 nights in Oct 2024

6/10 Okay

Gabrielle

Stayed 1 night in Dec 2024

8/10 Good

Isaac

Stayed 2 nights in Nov 2024

4/10 Poor

diana s

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not impressed
I suggest you avoid this hotel. Firstly compliments (seriously) to the staff who really helped Johnathan, Carlos, Adrian and Jo Jo were great. However this 4* hotel has no laundry or dry cleaning service. When calling from out of the country front desk don't pick up the phone and despite emailing since the end of November about a possible overcharge on my bill of $235 (possibly) i have not even had the courtesy of a reply of any sort from their email.When I asked how to get to 82nd Street I was told "If you don't know the city get a taxi" .They need a concierge and they need laundry and dry cleaning service - we are travellers and we need our clothes cleaned, and they need to reply to the so far 3 emails i have sent them to ask whether or not they do owe me $235. Not impressed.
Stayed 7 nights in Nov 2024

2/10 Terrible

Aaron

Liked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Jakub

Stayed 5 nights in Nov 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Bart

Stayed 1 night in Nov 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good hotel. Only problem was the PA system is very hard to hear and there was a false emergency alarm going off when I was staying. Couldn't understand what they were saying on the PA. Had to go down to the lobby as if there was an emergency. They need to fix that PA system.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Times Square
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Aura Hotel. It was a great location (steps away from Times Square). There was always staff at the front desk. Check in and check out were super easy. The only negative to this hotel room was poor water pressure in the shower, but this was a minor inconvenience and did not impact our stay one bit.
Stayed 3 nights in Dec 2024

6/10 Okay

Todd W.

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Customer Service was great...very helpful. I was not aware this was a "Boutique" Hotel" which is ok, but was a surprise for the cost. The rooms were supposedly upgraded 5 months ago, but the HVAC was not working. It was very difficult to change the shower water temp. It was stuck on Hot. Had to tilt the cover of the unit and manually set temps, the reading lamps on the bed were broken, the sheets and towels felt like shards of glass, because they were so rough. I felt the Destination Charge was a bit high $45.00 per day for really nothing. This hotel would not be my 2nd - 9th choice. I doubt I will stay here again.
Stayed 4 nights in Dec 2024