Hyatt Place New York / Chelsea

4.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place New York / Chelsea

Lobby
Bar (on property)
Exterior
View from property
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
140 WEST 24TH STREET, New York, NY, 10011
  • Madison Square Garden
    ‪10 min walk‬
  • Empire State Building
    ‪15 min walk‬
  • Times Square
    ‪18 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

Room, 1 King Bed with Sofa bed

  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Skyline View)

  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Skyline View)

  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, City View

  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Skyline View)

  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hyatt Place New York / Chelsea

Hotel with free breakfast, a quick walk to Madison Square Garden
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down duvets. 50-inch Smart televisions come with digital channels. Bathrooms include baths or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Hyatt Place New York / Chelsea's great location. During your stay, you're just a quick walk from 5th Avenue. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at The Placery
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Madison Square Garden and Empire State Building
  • Dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at Hyatt Place New York / Chelsea.

Smoking is allowed in designated areas at this 4-star New York hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Placery – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per week, plus a deposit of USD 100.00 per week
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 50.00 per day (1 mi away)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will receive smart lock details. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1153 out of 2343 reviews
Rating 8 - Good. 621 out of 2343 reviews
Rating 6 - Okay. 312 out of 2343 reviews
Rating 4 - Poor. 160 out of 2343 reviews
Rating 2 - Terrible. 97 out of 2343 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Yaneris

Stayed 3 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A customer service! Everyone who works here truly cares that you are enjoying your stay. Our room was very comfortable and clean. Beds slept great. We had a beautiful view of the Empire State Building. Would definitely stay here again!

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
A good location, attentive staff, and a solid free breakfast.
Stayed 1 night in Jan 2025

8/10 Good

Amalia

Liked: Cleanliness, staff & service, property conditions & facilities
location.
Stayed 5 nights in Dec 2024

10/10 Excellent

Alicia, Ardmore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Hella

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to and staff at check in was very friendly
Stayed 1 night in Jan 2025

8/10 Good

Rosslyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricardo, Methuen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff and very accommodating! Would definitely stay again. Close to many great food and convenience options as well
Stayed 3 nights in Dec 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Emma

Stayed 1 night in Dec 2024

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Orlando

Stayed 1 night in Dec 2024

4/10 Poor

enrique

Travelled with family
Disliked: Property conditions & facilities
The breakfast ends to early, elevator is terrible
Stayed 4 nights in Dec 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
smallest hotel room ever
It was an uncomfortable stay because the room was too small and too hot. The room was designed well to maximize function but it was just too small. We had to live out of our suite cases laid around the bed which blocked the walk way around the bed.The metal door piece to hold the bathroom barn door closed so others don't open the door when being used fell off the first time we tried to use this "locking mechanism." The room was set to 68 deg but felt like it was 75 deg and wouldn't get cooler. I wish they had bigger rooms. We loved the location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Penn!
Stayed 1 night in Dec 2024

8/10 Good

ericka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Madelenne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Dec 2024

8/10 Good

DONLEROY, philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Claudiu

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Avoid this hotel. Small, unfriendly lobby, full of people waiting for the elevators which cannot accommodate the hotel capacity. I have never seen a 2 star hotel lobby with only 2 chairs for the patrons to sit!!! Lobby at 'Motel 6' is much better….Rooms at Red Roof Inn are much more spacious! This is a 45 stories building with only 4 small elevators... this design flaw means long waiting times and crowded lobby. No bathrooms by the lobby, 2nd floor bar, or by the the breakfast areas level 1 and 2. So 100 guests are supposed to wait 5-10 minutes for the elevator and use the 7-8 toilets and urinals distributed between men and women bathrooms located at the C level. This hotel has the smallest rooms and smallest sink vanity I ever experienced! A room of 180 square feet means less than 14x14 feet, they cramp 2 queen beds in there and market it as 4-people occupancy… Bathroom door slides, as there is no space for a normal door to open Complimentary breakfast is another “unforgettable” experience. The dining room on the second floor and the breakfast room on the main floor cannot accommodate the volume, so guests eat standing up, or while waiting for the elevator with plates in their hands, trying to take the food to the rooms… and these are people who paid for a 4 star hotel!!! Manhattan skyline views from upper floors are 5 stars, linen 5 stars, service 1 star, front desk and lobby 0 stars, rooms 1 star, price unjustifiably high, overall a 2-star experience. Avoid!
Stayed 2 nights in Dec 2024

8/10 Good

Jesse

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall was a good experience just didn't like the wait time for the elevators at one point we waited 15min to go downstairs. Rooms are small also. But other than that was a good experience.
Stayed 3 nights in Dec 2024

8/10 Good

Amir Fazel

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Scott

Travelled with family
Disliked: Amenities, property conditions & facilities
The elevators at this property are terrible. It did not matter what time of day it was, you were waiting a minimum of 10 minutes for an elevator, and that’s even if it showed up. We were on the 31st floor and took the stairs down every time. Rooms are tiny. Whatever tiny means in your mind, make it smaller and that is what is here. A/C is loud and noisy. Stayed for 4 nights and room was cleaned once. I had to take out my own trash. Not that I mind, but not what I expect for $624 per night. Do not stay here. There are much better options.
Stayed 4 nights in Dec 2024