2/10 Terrible
Natasha
Travelled with family
28 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-Property overcharges on city tax. Didn't provide a receipt and when asked for a refund, only gave back half of what they owed us.
-Woke up with bug bites on our bodies and blood stains on the sheets. Very stressful experience because we had to carefully check our luggages and clothes to make sure we weren't bringing bed bugs home.
-Property feels more like an upscale hostel. Way too expensive for what you're getting.
-The bathroom is the size of a small shoe closet. Barely any room to move around. There was no counter space and the sink is the size of a football. Impossible to wash your face without water spilling all over the floor. When you take a shower, water leaks out onto the tile floor creating a huge and slippery mess. The water only goes up to a certain temperature and pressure isn't strong enough.
-Poor wifi connection
-No air conditioning so it gets really hot in the room. Had to sleep with the windows open and could hear people talking and shouting outside. If your room is facing the front of the building, the smell of cigarettes wafts into your room when windows are open.
-Walls are paper thin so we heard doors opening and banging shut all night.
-No cable TV.
-Stairs are extremely steep.
-It's a 10 min walk to get to the nearest tram stop.
-No staff at reception from around midnight to 7am.
Natasha
Stayed 4 nights in Aug 2024
