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Voyage Hotel

2.0 star property

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Photo gallery for Voyage Hotel

Exterior
Lobby
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Deluxe Room, 1 Queen Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

5.6 out of 10

Popular amenities

  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
37-10 11th Street, Long Island City, NY, 11101

Room options

View all photos for 1 Queen Bed Handicap Accessible

1 Queen Bed Handicap Accessible | Desk, laptop workspace, blackout curtains, iron/ironing board

1 Queen Bed Handicap Accessible

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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Property amenity

Aiden by Best Western Long Island City New York

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Extra beds/cots
4.0 out of 5, Very good, (346)
The price is €144
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Aiden by Best Western Long Island City New York

About this property

Voyage Hotel

Hotel in Long Island City with a 24-hour front desk
A business centre, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include ATM/banking services.
Voyage Hotel offers 56 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Long Island City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Voyage Hotel. During your stay, you'll be close to 5th Avenue. Free WiFi in public areas and a business centre are available.
  • Free WiFi
  • Amenities include a business centre, a lift and an ATM
  • 6 minutes by car from 5th Avenue and 7 minutes from Central Park
WiFi is free in public spaces. There's an onsite business centre. The business-friendly Voyage Hotel also features tour/ticket assistance, an ATM, and a lift.

This Long Island City hotel is smoke free.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

Voyage Hotel Long Island City
Voyage Long Island City
Voyage Hotel Hotel
Voyage Hotel Long Island City
Voyage Hotel Hotel Long Island City

Voyage Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 137 out of 775 reviews
Rating 8 - Good. 155 out of 775 reviews
Rating 6 - Okay. 120 out of 775 reviews
Rating 4 - Poor. 106 out of 775 reviews
Rating 2 - Terrible. 257 out of 775 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Nancy

Travelled with family
Liked: Staff & service
It needs more cleaning.
Stayed 7 nights in Jun 2023

4/10 Poor

Genesis

Stayed 1 night in Jun 2023

2/10 Terrible

Khalid

Disliked: Cleanliness, property conditions & facilities
te tv was not working ,there 2 tvs in the room both not working
Stayed 1 night in Jun 2023

8/10 Good

Caitlin

Travelled with group
Liked: Cleanliness, staff & service
Great spot in many ways. Had trouble getting the shower to work though.
Stayed 1 night in Jun 2023

8/10 Good

Reginald, Detroit

Travelled with partner
It was an ok hotel. Had to get pillows replaced because of stains but other than that no problems.
Stayed 3 nights in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Spending a little more is worth it
We were lucky there were no bedbugs. Room and floor were gross. No bedside tables, very bare bones. They give you hand soap to wash your body and the weakest shampoo I've ever seen. Bed was sad, but could have been less comfortable and the AC worked so it could have been worse, but we'll certainly find something better for a higher price next time --- this wasn't worth it.
Stayed 4 nights in Jun 2023

2/10 Terrible

Alexandre P

Stayed 1 night in Jun 2023

2/10 Terrible

Allen

Stayed 1 night in Jun 2023

6/10 Okay

Ryan

Disliked: Cleanliness, room comfort
Get what you pay for.
Considering this hotel was one of the cheaper options in and around NYC it's not surprising that it wasn't perfect. I will note that it didn't feel as if it had been cleaned well -- there was hair in the tub and food in the refrigerator when I arrived. The bedsheets had some stains. The air conditioning unit was quite loud and made it very difficult to sleep. The area isn't terrible, but certainly not the best neighborhood. Still, the staff was fine and friendly.
Stayed 4 nights in Jun 2023

10/10 Excellent

Marek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Padhraic, New York

Stayed 2 nights in May 2023

4/10 Poor

Donald, Corona

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at The Voyager Hotel with my wife to celebrate my birthday on June 1, 2023, and I must say it was a truly disappointing experience. We made the mistake of booking the cheapest rate available at the time, and we paid the price for it. From the moment we entered Room 311, it was clear that cleanliness was not a priority for the hotel. The walls were filthy and had noticeable patches where the painting had started and abruptly stopped. It was as if the painter had given up halfway through the job. The lack of attention to detail was astounding. But the worst part was the state of the mirrors and windows. It seemed like they had been wiped with a dirty rag, leaving behind streaks and smudges. It was incredibly off-putting to see our own reflections marred by the lack of cleanliness. It made us question the overall hygiene standards of the hotel. As someone who appreciates a clean and comfortable stay, I was deeply disappointed by the condition of the room. It's disheartening to pay for accommodation only to be greeted by such subpar conditions. I understand that we booked the cheapest rate, but cleanliness should not be compromised regardless of the price. I strongly urge potential guests to reconsider staying at The Voyage Hotel. While the price may be tempting, the lack of cleanliness and attention to detail make it an unpleasant experience. I hope the management takes this feedback seriously and improves their standards, as no guest deserves this service.
Stayed 1 night in Jun 2023

6/10 Okay

Miguel

Stayed 4 nights in May 2023

2/10 Terrible

Desire

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
smells like smoke refridgerator left dirty trash on floor toilet leaking water blow dryer dirty and hair with it towels stained bathroom door broken and real dirty/stained flip light switch super dirty toilet paper holder broken off wall/dirty air conditioner unusable, mode button broken sheets stained with blood/stink cigerette on floor dirty walls and stains on ceiling dirty refridgerator and left over food left in fridge nightstand has hair on it and very dirty dirty stains on corner of bed
Stayed 2 nights in May 2023

2/10 Terrible

Shawntay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t get a refund
I did get to stay in this so called hotel I went there and I was informed that I have to go somewhere else they turned this hotel into a shelter
Stayed 1 night in May 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Nope!
Nope, just nope! Absolutely bare bones place, sheets had cigarette holes, stains on pillows, some garbage left in cans, no drinking water anywhere at all, no small coffee maker or anything, staff was not at all helpful. For what they charge, it is absurd. Never again.
Stayed 2 nights in May 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever
There was a fight all night long in the room next to mine. I called the front desk twice and a guy came up twice but the fight was never stopped. I couldn’t sleep at all. Worst experience ever.
Stayed 1 night in May 2023

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort
Would not go back
Hyper minimalist hotel, no bed side table, no alarm clock, no tea/coffee service (these things are in pictures of place). Bath products were a sliver of soap and mini bottle of shampoo. Pillows were small and lumpy, I have a rash on side of face I slept on, probably from the pillows. Still have height of pandemic cleaning policies, not cleaning frequently, garbage was left out by elevator for a day.
Stayed 1 night in May 2023

4/10 Poor

Analisa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was very dirty. There was dirt caked to the walls and light switches. The bathroom was clean. Bed was comfortable, but the pillows were tiny sofa pillows.
Stayed 1 night in May 2023

4/10 Poor

Walter

Stayed 3 nights in May 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable room
Stayed 1 night in May 2023

6/10 Okay

romjon

Stayed 2 nights in May 2023

10/10 Excellent

Gregory

Stayed 2 nights in May 2023

2/10 Terrible

Borche

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Nails on the floor, ac not working in my room, very dirty. Good that i was staying there because i was renovating my house. And not on vacation.
Stayed 8 nights in Apr 2023