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 Newcastle-upon-Tyne •1 Room
 Newcastle-upon-Tyne • 1 Room
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Comfort Inn Sunderland

3-star property
Timber Beach Road, Sunderland, England 09 725 22 184
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4.5 out of 5
Wonderful!
See all 13 ebookers Reviews

"it was a very nice stay the staff were very helpful and the room was very nice " More

By a verified traveller on Mon 02 Mar 2020

Points Of Interest

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Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed, Accessible, Bathtub

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at The Magnum Hotel Sunderland, Sure Hotel Collection by BW, you'll be close to Stadium of Light. Enjoy features like free WiFi in public areas and free self-parking, plus breakfast (surcharge).

  • Free Wi-Fi in some public areas
  • Free self-parking
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Services include luggage storage
  • 15 minutes by car from Quayside and 5 minutes from Stadium of Light

The Magnum Hotel Sunderland, Sure Hotel Collection by BW ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Magnum Hotel Sunderland, Sure Hotel Collection by BW

Everyone (8) Couples (1) Family (2)
5 out of 5
Very good service

Posted by on 25 Aug 2020

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5 out of 5
it was a very nice stay the staff were very helpful and the room was very nice

Posted by on 2 Mar 2020

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Comment from Hotel Management

3 Mar 2020 by Nikki

Hi, Thank you for your lovely review. I'm pleased you've enjoyed your stay. We look forward to seeing you again soon

4 out of 5
fine for a one night stay, plenty of free parking, staff very helpful..

Posted by on 15 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by Nikki

Hi, Thank you for your feedback on your stay. I'm pleased you've enjoyed it and we look forward to seeing you again soon

5 out of 5

Posted by on 29 Jul 2019

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Comment from Hotel Management

29 Jul 2019 by Nikki

Hi, Thank you for your review. I’m pleased you’ve enjoyed your stay with us and we look forward to seeing you again soon

3 out of 5
There is no pool in the property ,you have to go to across the road to a healthclub and pay for it.no lift (which is complete surprises),so you have to carry all showcase through stairs only.they provide cold breakfast which include a porridge pack and cereals bar along with small water bottle which is given to you at the time of check inn Overall it is an okay hotel for sole traveller.lady at the reception is great and very helpful

Posted by on 11 Jul 2019

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Comment from Hotel Management

23 Jul 2019 by Nikki

Hi, Thank you for your feedback. It should state that pool is actually located in DW gym opposite the hotel. We do have ground floor rooms for those guests who struggle with the stairs. Thank you again for your feedback

4 out of 5
I would recommend staying at the hotel but there is only one thing yo keep in mind: We were expecting a free breakfast as indicated on the website. When we arrived at the hotel it turned out that the hotel does not provide breakfast and we were given a breakfast bag instead.

Posted by on 1 Jul 2019

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Comment from Hotel Management

3 Jul 2019 by Nikki

Hi, Thank you for reviewing your stay. We look forward to seeing you again soon

4 out of 5
The complimanatry breakfest is , as far as I am concernd, a bad idea. Put the waterbottles and the coffe in the room. A paper bag does not impress.

Posted by on 21 Jun 2019

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Comment from Hotel Management

24 Jun 2019 by Nikki

Hi, Thank you for your feedback. Due to having no kitchen facilities, we need to ensure we try and supply our guests with something. These are complimentary. Thanks again

5 out of 5
Convenient location with good restaurants, shops, gym and coffee shop nearby.

Posted by , from Staffordshire on 12 Jun 2019

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Comment from Hotel Management

17 Jun 2019 by Nikki

Hi, Thank you for taking the time to review your stay with us. I’m pleased you’ve enjoyed your stay and we look forward to seeing you again soon

5 out of 5
Really nice to stay at comport relax quite nice people good parking etc thanks

Posted by on 30 Jan 2019

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Comment from Hotel Management

2 Feb 2019 by Nikki

Hi, Thank you for your lovely review on your stay. I’m so pleased you’ve had a lovely visit and we look forward to seeing you again soon

5 out of 5

Posted by on 28 Jan 2019

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Comment from Hotel Management

28 Jan 2019 by Nikki

Hi, Thank you for reviewing your stay. I’m so pleased to hear you’ve enjoyed your experience and we look forward to seeing you again soon

About the Comfort Inn Sunderland

Location Timber Beach Road, Sunderland, England SR5 3XG

Property Features

The Magnum Hotel Sunderland, Sure Hotel Collection by BW offers its guests complimentary newspapers in the lobby. Public spaces have free WiFi. Self parking is free. This 3-star Sunderland hotel is smoke free.

  • 63 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: St. Peter's Station (4.7 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

The Magnum Hotel Sunderland, Sure Hotel Collection by BW offers 63 accommodations with a hairdryer and blackout curtains. Satellite televisions are provided. Bathrooms include a combined bath/shower unit. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Television
  • Satellite channels
  • Electric kettle
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 9:30 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 15
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • No lifts
  • Children stay free
  • Number of children who can stay free - 2
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 4.99 for adults and from GBP 4.99 for children
  • Fee for in-room wireless Internet: GBP 0.00 per stay (rates may vary)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 10
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Sunderland Hotel
  • Comfort Inn Sunderland
  • Magnum Hotel Sunderland
  • The Magnum Hotel Sunderland, Sure Hotel Collection by BW Hotel

You should know

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.