6/10 OK
Gene
31.10.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Fabulous Hotel - Not Anymore
We stayed in Sterling many times for the past 5 years. It’s sad to see the changes. Sterling increasingly becomes run down property. check in was disappointing as the receptionist was chatting personal stuff on the phone and ignored us for quite some time. The room (203) was poorly maintained with walls stained and scratched, bathroom tile dirty and molded grout in the shower. Didn’t take picture of night tables, but they deserve to be in the landfills - surface is horribly scratched.Hotel still has nice perks such as bath robe and slippers and continental breakfast in the room. Pillows were extremely uncomfortable and so was the mattress. Even though our stay wasn’t horribly expensive - just $200, it wasn’t worth the money. Hotel doesn’t have any views at all, and view of Niagara is what most of people are looking for. The most important reason for us to return was steam room, cleanliness and comfortable beds. Unfortunately that time is gone. Pictures are attached.
Gene
Yöpyi 1 yön lokakuussa 2024