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Paradise Hotel And Resort

3.5 star property

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Photo gallery for Paradise Hotel And Resort

Exterior
Point of interest
Point of interest
Outdoor banquet area
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Pool
  • Laundry

Explore the area

Map
Queen Elizabeth Avenue, Norfolk Island, 2899
  • Slaughter Bay
    ‪4 min drive‬
  • Kingston and Arthur's Vale Historic Area
    ‪4 min drive‬
  • Emily Bay Beach
    ‪6 min drive‬
  • Norfolk Island (NLK)
    ‪6 min drive‬

Room options

View all photos for Standard Room, Garden Area

Standard Room, Garden Area | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, Garden Area

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Superior Room

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Pillow-top beds, desk, laptop workspace, blackout curtains

Executive Suite

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Paradise Hotel And Resort

Family-friendly hotel with free local area shuttle and bars/lounges
An outdoor pool, a restaurant and 2 bars/lounges are available at this hotel. Free wired Internet in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a conference centre, a coffee shop/cafe and an outdoor tennis court are on-site. Limited housekeeping is available.
Paradise Hotel And Resort offers 50 accommodations with DVD players and a hairdryer. Rooms open to furnished balconies or patios. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.
During your stay at Paradise Hotel And Resort, you're just a quick walk from Queen Victoria's Garden. You'll find features such as free self-parking, a free area shuttle and free wired Internet.
  • Free wired Internet in some public areas
  • Free self-parking
  • Enjoy local cuisine and garden views while dining at The Garden
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes an outdoor tennis court, mini golf and bicycles to rent
  • Just a 4-minute drive from Slaughter Bay and a few minutes from Kingston and Arthur's Vale Historic Area
  • Free local-area and shopping centre shuttle service
Paradise Hotel And Resort offers its guests an outdoor tennis court and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and wired Internet is free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Paradise Hotel And Resort. An area shuttle within 2 km and A shopping centre shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Norfolk Island hotel.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.
The Garden – Overlooking the garden, this restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
The Garden Bar – Overlooking the garden, this bar serves lunch, dinner and light fare. Happy hour is offered. Open selected days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 25 per stay)
  • In-room WiFi speed: 50+ Mbps
  • In-room WiFi has a 1-device limit
  • Available in some public areas: WiFi (AUD 25 per stay); free wired internet
  • WiFi in public areas has a 1-device limit

Parking and transport

  • Free offsite parking within 3 metres
  • Street parking available
  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM at scheduled times
  • Free area shuttle up to 2 km
  • Area shuttle
  • Beach shuttle (surcharge)
  • Free shopping centre shuttle
  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: AUD 18 to 28 for adults and AUD 9 to 14 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Garden
  • The Garden Bar

Things to do

  • Bicycle rentals
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekdays only)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 10 AM; check-in end time: 5:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay (for stays between 1 January and 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 18 to 28 for adults and AUD 9 to 14 for children
  • Fee for in-room wireless Internet: AUD 25 per stay (1-device limit, rates may vary)
  • Fee for wireless Internet in public areas: AUD 25 per stay (1-device limit, rates may vary)
  • Airport shuttle fee: AUD 30 per person (return)
  • Airport shuttle fee per child: AUD 30 (return)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Paradise Hotel And Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8 AM - 5:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Paradise Hotel & Resort
Paradise Hotel & Resort Norfolk Island
Paradise Norfolk Island
Paradise Resort Hotel
Paradise Hotel Resort Norfolk Island
Paradise Hotel Resort
Paradise And Norfolk Island
Paradise Hotel And Resort Hotel
Paradise Hotel And Resort Norfolk Island
Paradise Hotel And Resort Hotel Norfolk Island

Paradise Hotel And Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 37 reviews
Rating 8 - Good. 16 out of 37 reviews
Rating 6 - Okay. 5 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yvonne Maree

Liked: Cleanliness, staff & service
Staff were lovely my room was very hot and no shade around pool area
Stayed 7 nights in Dec 2024

6/10 Okay

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and very helpful. Room comfortable and clean, but a bit cold.
Stayed 4 nights in Sep 2024

10/10 Excellent

Domenic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
First time at this hotel and it’s was great very clean and very helpful staff. The only thing is the need free Wifi.
Stayed 3 nights in May 2024

8/10 Good

francois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

8/10 Good

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was not as clean as it could have been, loose tiles in the bathroom had bugs crawling in and out, cobwebs everywhere under counters and benches, needs a bit of Reno and care.
Stayed 7 nights in Feb 2024

8/10 Good

francois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

8/10 Good

francois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet, clean rooms, helpful staff. Restaurant does good meals, the fish was gorgeous. Would stay again👍
Stayed 6 nights in Jul 2023

6/10 Okay

Teresa M

Stayed 6 nights in Apr 2023

10/10 Excellent

Susan Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location. Staff very friendly and super helpful. Room a good size for a week stay. Comfy bed and clean facilities.
Stayed 7 nights in Mar 2023

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing. Welcoming and personal. Hotel suffers from shortages seen over Norfolk in terms of staffing, produce and variety. Great range of tours and activities can be organised with no trouble. Most tour groups are over 70's so don't think this is a hotel with lots of kids around. Clean, good rooms, but it's staff like Tahni and Sam who will make it feel like home and you a favourite long distance family member.
Stayed 7 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely pool view room which would have been great in summer. There is no heating in the rooms in this hotel. It does not get too cold at night but there is also no air conditioning for the summer, only ceiling fans. That may be enough as the weather is temperate in the summer too.
Stayed 2 nights in Jun 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Spoilt
The staff made my stay so enjoyable, nothing was a problem, from the "Princess" on reception (tour bookings), Karina Manager( best sights to see and people to talk too), and Sam (bar and dinning duties). Thank you
Convicts Dinner
Stayed 7 nights in Mar 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
located close to main part of town. Amenities were great
Stayed 4 nights in Feb 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norfolk
Quiet, clean, good breakfast, nice helpful staff, spacious comfortable rooms & nice pool
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A VERY COMFORTABLE ROOM, FRIENDLY, HELPFUL STAFF. WHAT MORE COULD YOU WANT,.
Stayed 6 nights in Jan 2019

10/10 Excellent

Joy, Gold Coast NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very handy to attractions and town. Would definitely stay there on future trips to Norfolk.
Stayed 8 nights in Jul 2018

8/10 Good

Sally, Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and relaxing place to stay
I stay at this Resort for 5 nights and if I returned to Norfolk Island I would stay there again. The Staff are very friendly and the whole complex is very clean.
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location quiet
staff very friendly and helpful restaurant excellent cooked up a heap of fish i caught no problem
Stayed 8 nights in Jan 2018

8/10 Good

Sue, Waikato NZ

Liked: Cleanliness, staff & service
Easy walk to shops
Clean and tidy, nice pool. Friendly staff and easy walk to shops and restaurants,
Stayed 5 nights in Dec 2017

8/10 Good

Claire, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and cheerful
Paradise Hotel is currently undergoing renovations to their deck & balcony area to increase the seating capacity of their restaurant, Le Perouse, for functions The staff are exceptionally helpful and friendly The pool isn't heated but for us Melbournites was plenty warm enough to swim in Rooms have a microwave, water jug & glasses, wine glasses, tea & coffee making facilities and a small fridge. Also an iron & ironing board and plenty of spare linen No heating or cooling in the rooms but you'll find 20 - 24 degrees to be quite pleasant and there is a ceiling fan and a spare blanket Laundry facilities available for $3AUD per load, a washing line out the back and plenty of books to read or swap Well stocked games room & DVDs, DVD player & TV in room with local free to air stations Bingo on Monday nights Airport shuttle pickup provided free of charge and the hotel itself is a short walk into town, situated next door to the Hilli Goat restaurant and the Cyclorama. The Queen Victoria Diamond Jubilee Gardens are on the same street and worth a visit Overall, loved our stay and will be back one day Wishing the owners every success for the future :) From the two young(ish) female backpackers who the whole island thought were mental
Stayed 6 nights in Dec 2017

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Too much noise
Alarms going off in room next for 3 nights at midnight. Owner using buzz saw at 8am. When complained about noise, staff said owner would ring but he didn't bother.

2/10 Terrible

Allison, QLD Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
We really enjoyed this holiday tremendously, the bed and the relaxing chairs were very comfortable, the room clean and the staff were fantastic.