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Relais Villa Pomela

4.0 star property

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Photo gallery for Relais Villa Pomela

Exterior
Suite | Minibar, in-room safe, individually furnished, desk
Terrace/patio
Front of property
Standard Room | Minibar, in-room safe, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Via Serravalle 69, Novi Ligure, AL, 15067
  • Serravalle Designer Outlet
    ‪5 min drive‬
  • Castello di Novi Ligure
    ‪5 min drive‬
  • Serravalle Golf Club
    ‪7 min drive‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪60 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, individually furnished, desk

Superior Room

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, individually furnished, desk

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room | Minibar, in-room safe, individually furnished, desk

Classic Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, individually furnished, desk

Family Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Minibar, in-room safe, individually furnished, desk

Suite

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room (Superior)

Deluxe Double or Twin Room (Superior) | Minibar, in-room safe, individually furnished, desk

Deluxe Double or Twin Room (Superior)

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About this property

Relais Villa Pomela

Winery hotel connected to a shopping centre in Novi Ligure with a winery
Along with an attached winery, this smoke-free hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar and coffee/tea in a common area.
Relais Villa Pomela offers 47 accommodations with minibars and a safe. Each accommodation is individually furnished. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

This Novi Ligure hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre, a seasonal outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Relais Villa Pomela, you'll be connected to a shopping centre and close to Serravalle Designer Outlet. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine and garden views while dining at Al Cortese
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and complimentary bicycles
  • Just a 5-minute drive from Serravalle Designer Outlet and a few minutes from Forno dell'Antica Ricetta
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
A winery is on site. Relais Villa Pomela offers its guests a seasonal outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and limo/town car service are available. A library, a terrace, and multilingual staff are also featured at the business-friendly Relais Villa Pomela. Limited free parking is available on a first-come, first-served basis.

This 4-star Novi Ligure hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Al Cortese – Overlooking the garden, this restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Al Cortese

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Free bicycle rentals
  • Golf clubs/equipment
  • Gym
  • Library
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas
  • Vineyard
  • Wine tasting room
  • Winery

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 4 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Relais Villa Pomela
Relais Villa Pomela Hotel
Relais Villa Pomela Hotel Novi Ligure
Relais Villa Pomela Novi Ligure
Villa Pomela
Relais Villa Pomela Hotel
Relais Villa Pomela Novi Ligure
Relais Villa Pomela Hotel Novi Ligure

Relais Villa Pomela Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 186 out of 306 reviews
Rating 8 - Good. 96 out of 306 reviews
Rating 6 - Okay. 15 out of 306 reviews
Rating 4 - Poor. 8 out of 306 reviews
Rating 2 - Terrible. 1 out of 306 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ramil, Istanbul

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Great find! Amazing price for the quality of the stay
Stayed 1 night in Sep 2024

10/10 Excellent

Vivian

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fabulous hotel, friendly, informative and efficient staff. Excellent housekeeping. The restaurant was superb, with a relaxed atmosphere and first rate food. Didn’t use the pool, but when walking by it was clean with good quality sunbeds and parasols. Definitely a place to return to.
Stayed 4 nights in Jul 2024

10/10 Excellent

Bezalel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely couple weekend!
We really enjoyed our stay here. Staff was so friendly, food was delicious, house wine great and ground were perfect for us. We had the most lovely wait staff for dinner and breakfast! Would return not even just to shop but to stay!
Stayed 2 nights in Jun 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If u want a true Italian Villa this s it
Historic Villa in lovely grounds and beautiful lobby and bar and lounge and dining areas Great safe
Stayed 3 nights in Jun 2024

10/10 Excellent

Harvey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic italian grandeur
Great hotel Hidden gem
Stayed 5 nights in Jun 2024

2/10 Terrible

Val, Lake Forest

Disliked: Staff & service
This is a 2 start Motel at best. Motel style rooms, extremely uncomfortable bedding and pillows, very dated and primitive. Avoid !
Stayed 1 night in Jan 2024

10/10 Excellent

Andrea

Stayed 1 night in Dec 2023

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Wonderful dinner and breakfast.
Stayed 2 nights in Jul 2023

6/10 Okay

Nicole

Disliked: Staff & service, property conditions & facilities, room comfort
Look elsewhere
For such a beautiful looking hotel on the outside, and what we thought was a luxury hotel. it was very disappointing. No bell service, breakfast was par at best and there was one coffee pot for everyone to share. The bed was horribly uncomfortable. We couldn't find the gym, the front desk clerk did as little as possible.
Stayed 1 night in Jun 2023

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Yehiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the best.... amazing garden and building helpful stuff, very good breakfast
Stayed 1 night in Apr 2023

10/10 Excellent

Ahed, Dubai

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like the location and architucure
Stayed 1 night in Apr 2023

6/10 Okay

Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Villa was beautiful and rustic with fantastic views across the hills
Stayed 1 night in Sep 2022

10/10 Excellent

Ahead

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 1 night in Aug 2022

10/10 Excellent

Alla

Stayed 1 night in Aug 2022

10/10 Excellent

Tolis

Stayed 1 night in Jun 2022

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up high on the hall lovely hotel
Fantastic stay with good service and with c19 in place Room very nice very quiet
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with family
There was no services at all.. No kettle in the room and no complementary water provided. We had no choice but bought water from mini bar and it was expensive. There is minimal facility for hotel guest It was like a substandard B&B in a castle at a 4-star hotel price.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, but somewhat isolated. Incredible food. Great shopping.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verrrrrrrrrry nice Calm Excellent price/quality Romantic
Stayed 1 night in Jul 2019