Pros & Cons to this location
Pros: Listing relatively accurate. Safe neighborhood, and prime location in regards to highways, restaurants and other activities to keep yourself or family busy. Host left candies on the beds upon arrival and the house was clean.
Cons: this is probably specific to our reservation, but the owner decided to redo the stairs the day that we were arriving and waited to tell us the day we were checking in. There was a horrible chemical smell from the glue. We had to be careful going down the stairs because of this. I feel very strongly that this should have been completed and dry before our arrival or they should have waited until we left! This was beyond an inconvenience. When I complained via the app, my message was not even acknowledged.
The mattresses are not comfortable. The host should consider pillow tops or gel toppers. People go on vacation to get away from the hustle and bustle of life and expect comfy beds or at least at par to what they have at home.
The towels are ROUGH!!! bring your own.
It’s not listed but you have to check in. There are gates to get in and out of the complex which is great. However, if the security guard is not there to let you into the complex and the 24 hour person who supposed to answer the intercom ignores you, essentially you might risk getting locked out of the complex and can’t bring your car in. When I contacted the host about this, my message was also ignored.
There were ant or maybe roach traps around the house. Takes away from the vacation ambiance.
The light to the filter to the fridge was red.
If the host communicated better, perhaps I would have rated this better. Not sure if messages from the host are automated because the day we checked out, miraculously I received a message requesting a 5 star review if I enjoyed my stay. If the host has a management company overseeing this property, they should be fired!!