UPSET ME!!!! Me & my family had a great stay in the ozarks as always we visit multiple times a year, this was our third trip this year so far we have stayed in hotels, condos, homes great getaway for us I travelled with my spouse & our kids (5,13,14,16,18). We love the lake great to just reset. I was told that the cleaning crew declared the towels ruin beacuse they had makeup on it they didn't attempt to wash them they just declare them ruined and accused us of not taken any trash out. I will admit we left trash in one of the trash cans in bathroom. I personal took trash out when we walked to the pool. I was also told we left the place dirty. I received pictures of a dirty mirror in a bathroom(very petty at this point) No we didn't mop the floors or do laundry as I was under the the impression that was included in the $95 cleaning fee that we paid. We was responsible for removing the trash, cleaning the grill(if used), turning the main water valve on/off and the hot water breaker on/off, and making sure we did not remove any of the bed linens or towels as they needed to be there for the next family who rented the place. These are normal when renting I'm use to that but the way the cleaning company lied this was a first for me. This is our second time staying at this property but it was a different host. I've already booked our July trip to the lake we just will not be booking with this host. If you stay with this host just be ready to pay a cleaning fee & also clean the property if not they will attempt to keep your security deposit!!!!!!