6/10 Okay
Nicoya
6 Jan 2025
Disliked: Staff & service
It is a nice hotel. My problem came in when they charge an extra $147 on my credit card. I went to management about it and they told me that it's there hotel policy to charge an extra $147 for deposit on top of Expedia $200 for the room. I had to explain to them that it was against the law and they was stealing and I'll call the police if the money was sent back. To add matter worst when I checked out I got another charger twice for $200 ea. At this point I had to call my credit card company to report them and stop all transactions from them. I don't know what kind a fraudulent is going on there but other customers need to be careful
Nicoya
Stayed 1 night in Dec 2024