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Comfort Inn Ottawa West Kanata

2.5 star property

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Photo gallery for Comfort Inn Ottawa West Kanata

Premium bedding, pillow-top beds, individually decorated
Premium bedding, pillow-top beds, individually decorated
Lobby
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
222 Hearst Way, Ottawa, ON, K2L3A2
  • Kanata Centrum Shopping Centre
    ‪3 min drive‬
  • Canadian Tire Centre
    ‪5 min drive‬
  • Tanger Outlets
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 king bed Non-Smoking (2nd floor)

Premium bedding, pillow-top beds, individually decorated

Room, 1 king bed Non-Smoking (2nd floor)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (2nd Floor)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Double Beds, Non Smoking (2nd Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen beds Non-Smoking (2nd floor)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen beds Non-Smoking (2nd floor)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (2nd Floor)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (2nd Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is €156
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includes taxes & fees
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About this property

Comfort Inn Ottawa West Kanata

Eco-certified hotel with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Comfort Inn Ottawa West Kanata. During your stay, you'll be within walking distance of Kanata Centrum Shopping Centre. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Kanata Centrum Shopping Centre and a few minutes from Bell Sensplex
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 377 square feet (35 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Comfort Inn Ottawa West Kanata. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 377 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Comfort Inn Ottawa West Kanata Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 495 out of 1002 reviews
Rating 8 - Good. 309 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

GARRETT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jolene

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
The front desk and breakfast staff were very friendly when we encountered them. Check in was great, the desk supervisor was very thorough with all policies, directions and offered to sign us up for their points program. It wasn’t the cleanest room, the floors were a bit of a mess, but overall it was a good place for us to stop on the way through. I would stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

4/10 Poor

Thiago

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Unfortunately, we had a bad experience over there
Unfortunately, we had a bad experience over there. Our room did not smell good at all, smelling firmly like food. The hotel was full, and many teenagers were running and making noises. The staff gave us another room for the night after I called Hotels.com to solve the problem; however, we needed to change rooms again the next day. I am not saying this is a horrible place to stay. However, you need to know that you have what you paid for.
Stayed 2 nights in Dec 2024

4/10 Poor

Keera

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was not a 4 star. Was a bit out dated but clean. The heater was quite noisy and blew semi heat with cool air coming out of it as well. The bathroom only has 2 towels no extras but I am sure if had of asked they would have likely brought more. The breakfast was ok but not hot. All in all we only were looking for a place to sleep while visiting so was fine.
Stayed 1 night in Dec 2024

10/10 Excellent

Berfin

Stayed 1 night in Nov 2024

4/10 Poor

Jason

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Stay away from room 240. Very close to a stairwell. The door to the stairwell slams shut every time someone opens and closes. Constant door slamming in the early morning hours.
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good place to stay
Stayed 1 night in Dec 2024

4/10 Poor

Blake

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Tanya

Stayed 1 night in Nov 2024

4/10 Poor

Stacy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We didnt like how there was lors of noise and kids runnkng the halls.
Stayed 1 night in Nov 2024

8/10 Good

MA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jingquan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness
Stayed 1 night in Nov 2024

8/10 Good

Jason

Stayed 2 nights in Nov 2024

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Alicia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Robert

Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Ernest

Good hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

8/10 Good

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities
OUR ROOM WAS SMALL WITH JUST DESK CHAIR TO SIT ON ANOTHER CHAIR AND TABLE WOULD HAVE BEEN NICE but THE ROOM WAS GREAT FOR WHAT WE NEEDED
Stayed 1 night in Nov 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
We were pleased with our stay.
Stayed 1 night in Nov 2024