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Orussey One Hotel & Apartment

3.5 star property

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Photo gallery for Orussey One Hotel & Apartment

Outdoor pool, pool loungers
Lounge
Building design
Designer toiletries, hair dryer, bathrobes, slippers
Suite VIP Room | Massage | Thai massages, massages

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Parking included
  • Room service

Explore the area

Map
No 14, St 111, Corner 198, Sangkat Boeung Prolit, Khan 7Makara, Phnom Penh, 12250
  • Central Market
    ‪14 min walk‬
  • Royal Palace
    ‪17 min walk‬
  • Tuol Sleng Genocide Museum
    ‪19 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Studio Suite, City View

Minibar, in-room safe, individually decorated, individually furnished

Family Studio Suite, City View

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Orussey Residence

Orussey Residence | Living area | Flat-screen TV

Orussey Residence

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite VIP Room

Suite VIP Room | Minibar, in-room safe, individually decorated, individually furnished

Suite VIP Room

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room, 1 Bedroom, Accessible, City View

Superior Triple Room, 1 Bedroom, Accessible, City View | Minibar, in-room safe, individually decorated, individually furnished

Superior Triple Room, 1 Bedroom, Accessible, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View | Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for VIP Room

VIP Room | Minibar, in-room safe, individually decorated, individually furnished

VIP Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Studio

Minibar, in-room safe, individually decorated, individually furnished

Family Studio

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room, 1 Double Bed, Non Smoking, City View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, 1 Double Bed, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Orussey One Hotel & Apartment

Family-friendly hotel connected to a shopping centre in Phnom Penh with a full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a fitness centre and a bar/lounge. Housekeeping is available on request.
Orussey One Hotel & Apartment offers 64 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages. The spa is open selected days.
With your stay at Orussey One Hotel & Apartment, you're connected to a shopping centre and just a quick walk from Orussey Market. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Orussey
  • Take a swim in the outdoor pool
  • Treat yourself to Thai massages at the spa
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Orussey Market and Central Market
  • Airport shuttle service available for a fee
Orussey One Hotel & Apartment offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a nightclub, and a fitness centre are also featured at the family-friendly Orussey One Hotel & Apartment. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Phnom Penh hotel.

Orussey – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Khmer, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Orussey

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free babysitting
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Spa open select days
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Orussey One Hotel & Apartment

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Orussey One Hotel & Apartment offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Orussey One Hotel Apartment
Orussey One Apartment
Orussey One Apartment Phnom Penh
Orussey One & Phnom Penh
Orussey One Hotel Apartment
Orussey One Hotel & Apartment Hotel
Orussey One Hotel & Apartment Phnom Penh
Orussey One Hotel & Apartment Hotel Phnom Penh

Orussey One Hotel & Apartment Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 79 out of 200 reviews
Rating 8 - Good. 66 out of 200 reviews
Rating 6 - Okay. 41 out of 200 reviews
Rating 4 - Poor. 4 out of 200 reviews
Rating 2 - Terrible. 10 out of 200 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jaxson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was easy and very enjoyable. Great facilities and semi close to the market and river which was nice. I would stay here again
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay
Nice swimming pool unfortunately the bar opens late. Comfortable bed, the shower like almost all in cambodia is not properly fixed in the wall...but that is in many hotels. Good breakfast, small maintenence for broken pieces will be good.
Stayed 2 nights in Dec 2024

8/10 Good

PETER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine.
Stayed 4 nights in Nov 2024

10/10 Excellent

warren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very helpful. Lucky, the hotel Tuk-Tuk driver was friendly and dependable. Mr Hong and other staff in the breakfast and pool areas were kind, helpful, friendly, warm and welcoming.
Stayed 7 nights in Nov 2024

2/10 Terrible

Rotha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse experience
We booked , paid in advance with our credit card but when we got there , the front desk told us there was no such reservation. There were plenty of rooms available, he had to pay twice as much to stay there. We were on the chat line with Super.com for quite sometime, I think they reached out to the hotel but, the manager would not try anything in our favor besides telling us to pay if we must stay there. So we did, price was twice as much as when we booked online. The that was given to us was noisy, we could hear doors closing and opening when in use. The noise from the bathrooms from around us were loud as if they were sharing with us. We were stranded, had no choice. I will never go back there again. Manager was rude and the hotel was rundown. Bugs everywhere in the room and we smelled the insect repellent that they use. Terrible experience, we had to pay for 3 nights but we forfeited 2 nights, we only stayed there one night and found different hotel about a mile from there, we moved to different hotel the next day. We asked if wr can get the Refund of the 2 nights we hadn’t used, just as I thought, you paid you don’t use it, you lose it!!! So, if anyone wants to go there, just be careful!!! I will not recommend to anyone
Stayed 3 nights in Nov 2024

10/10 Excellent

Edwin Ivanova, Waukegan

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This is an amazing hotel really looks beautiful. But there is a problem that I had you will see cockroaches. And also mosquitoes and also you have spider web all the way in the corner. I love the hotel it's really beautiful it's really custom to the average traveler. But the only thing that it really bother me from being a beautiful hotel is that bugs are in the building and bugs shouldn't be allowed especially when you're coming from a different country and having high expectations. Also the gym looks like the equipment has been burned out with the radiate of the Sun. When I wanted to go to the sky bar there was nobody there it says from 8:00 in the morning until 10:00 p.m. and I actually went there at 10:00 a.m. and there was nobody in the building. And at the same time it's very frustrating with the elevator so many people are using one elevator to go up and down. Sometimes when you press the button for your turn it skips you.
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness
Cockroaches!
On my 2nd day I killed 4 or 5 cockroaches in my room. Absolutely disgusting! Everything was fabulous until then.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexander, CALGARY

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Great staff ! Great breakfast buffet!
Stayed 2 nights in Oct 2024

6/10 Okay

Andrew

Disliked: Staff & service, property conditions & facilities
Needs update
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Christopher

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the location of this place even though it's far away from the river area which is more oriented to expats and travelers. The hotel is mostly clean yet the room we had had some odd off putting bits and we had to fix the shower head ourselves as it would fall off as soon as you'd turn on the water. Oddly it had a safe that wasn't fixed to anything so you literally could walk out with it if you were creative. The breakfast was ample and tasty and the staff hugely courteous and lovely. I'd stay here again probably. Just note that the photos look a lot better than in real life thanks to photoshop wizardry. Overall it's a nice enough place and close to everything in the mid city. If you aren't used to walking in crazy traffic then this might be a bother but you can tuk tuk everywhere easy enough. Use the Grab app or you will have prices over quoted.
Stayed 9 nights in Sep 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
The shower needs to have the rain option, only option in VIP room is to shower sitting down on the showertub
Stayed 3 nights in Aug 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in Phnom Penh
The check-in was easy. I did not get hassled and was able to quickly check-in. The room is great. The amenities are two thumbs up!
Stayed 1 night in Aug 2024

10/10 Excellent

Garry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 3rd stay at Orussey One and the property is always well maintained, staff are welcoming and friendly and a fabulous sky bar which Nori and Charles always attend to your drinking needs with the best cocktails and with very reasonable prices. Sun Kimhun has you covered whether it’s a snack or a full meal to satisfy your hunger without having to leave the comfort of the hotel. The location is also very close to main part of Phnom Penh. Will always stay here when visiting my friends in Phnom Penh.
Stayed 1 night in Jun 2024

8/10 Good

Lionel

Travelled with group
Needs renovation, house keeping staff noisy outside rooms.
Stayed 5 nights in Jun 2024

8/10 Good

Gregory

Stayed 2 nights in May 2024

10/10 Excellent

Channy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

8/10 Good

Channy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Chong

Disliked: Staff & service
Ian
On arrival no one to take our bags into hotel Standing at check in they bring a drink No one to take bags to room Needed us to pay there and then but that's ok Got room 806 we booked suite vip In lift suite vip floor 9 We on 8 family suite Went reception they said oh lift sign wrong i think i was scammed Rooftop bar not as pics Went in lift 2 boys on phone stood 30 secs before they see me but only person there On check out had a bar tab to pay offered credit card they said oh surcharge if payby card But sign on counter saying pay by card no charge Not happy Would not recommend
Stayed 1 night in Apr 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay!!
Stayed 2 nights in Mar 2024

8/10 Good

Philip

Travelled with partner
Liked: Staff & service
This hotel was not up to the cleanliness I expected. There were a significant amount of bugs crawling around the bathroom. They were not cockroaches but some kind of beetle I had not seen before. The location was OK but not close enough walking distance to get to good restaurants or markets. I paid $50 a night for a larger room. It was OK but I don't think I will book this place again for my next trip in December.
Stayed 16 nights in Mar 2024

6/10 Okay

Tony

Disliked: Cleanliness, staff & service
I found mould in the bathroom from insufficient cleaning. Pool had tiles missing from bottom. Staff had trouble understanding english. Early checkout took over half hour. The area is pretty dark and smelly, but if thats what your seeking this will suit. I think ok for backpackers but certainly not high standard hotel. Still a lot of work to bring up to scratch
Stayed 5 nights in Mar 2024

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Moray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value, nice rooftop pool.
Stayed 1 night in Mar 2024