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Holiday Inn Portland-By the Bay, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Portland-By the Bay, an IHG Hotel

Exterior
Indoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Lobby lounge
Lobby lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Free airport shuttle
    Free airport shuttle
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Pool
    Pool

Explore the area

Map
88 Spring St, Portland, ME, 04101
  • Portland Museum of Art
    3 min walk
  • Cross Insurance Arena
    4 min walk
  • Maine College of Art
    4 min walk
  • Portland, ME (PWM-Portland Intl. Jetport)
    14 min drive

Room options

View all photos for Premium Room, 1 King Bed, Bay View, Corner (Sofa)

Premium Room, 1 King Bed, Bay View, Corner (Sofa) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Communications, Mobil, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Premium Room, 2 Queen Beds, Ocean View | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds, Ocean View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

  • City view
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Ocean View

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds, Corner

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Bay View, Corner

Premium Room, 1 King Bed, Bay View, Corner | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Bay View, Corner

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Aloft Portland Downtown Waterfront ME
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (781)
The price is €93
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Aloft Portland Downtown Waterfront ME

About this property

Holiday Inn Portland-By the Bay, an IHG Hotel

Portland hotel in Downtown Portland with free airport shuttle and free local area shuttle
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, a free airport shuttle and a free cruise terminal shuttle are also provided. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. Change of bedsheets is available on request
Holiday Inn Portland-By the Bay, an IHG Hotel offers 239 accommodations with video game consoles and a safe. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Holiday Inn Portland-By the Bay, an IHG Hotel's great location. During your stay, you're just a quick walk from Casco Bay. You'll find features such as free WiFi in public areas, a free round-trip airport shuttle and free train pick-up service.
  • Free WiFi
  • Enjoy a meal at the family restaurant or drinks at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness, overall comfort and comfy beds
  • Steps from Casco Bay and Charles Q. Clapp House
  • Free airport, railway station and local-area shuttle service
As a guest of Holiday Inn Portland-By the Bay, an IHG Hotel, you'll find an indoor pool, a sauna, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 12 meeting rooms. Event space at this hotel measures 29999 square feet (2787 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Portland-By the Bay, an IHG Hotel. An area shuttle within 2 miles and A roundtrip airport shuttle (available on request) are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Holiday Inn Portland-By the Bay, an IHG Hotel was completed in July 2020.

This 3-star Portland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11:00 AM.
Port of Call – On-site family restaurant.
Port of Call – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6:30 AM to 9:00 PM on request
  • Free area shuttle up to 2 miles
  • Area shuttle
  • Free train station pick-up shuttle from 6:30 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free train station drop-off
  • Onsite parking available only on request
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6 AM to 11:00 AM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Port of Call
  • Port of Call

Family friendly

  • Children's toys
  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (29,999 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 6 to 25.00 per person
  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portland-By Bay
Holiday Inn Portland-By Bay
Holiday Inn Portland-By Bay Hotel

Holiday Inn Portland-By the Bay, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 656 out of 1076 reviews" "
Rating 8 - Good. 277 out of 1076 reviews" "
Rating 6 - Okay. 79 out of 1076 reviews" "
Rating 4 - Poor. 36 out of 1076 reviews" "
Rating 2 - Terrible. 28 out of 1076 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is OK for one night. Nothing Special. Great Locati
It was nice. The lady at the front desk told us that they had room service and in the morning when we were anted to order breakfast it turned out that they did not. The breakfast buffet is VERY basic. The view of the room was nice and the room was big. The AC did not work great.
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay, almost perfect but not a great family hotel. Toilets are split seats so hard for a potty training kiddo. Swimming area also was more for lap swimming then family playing.
Stayed 3 nights in Jul 2024

8/10 Good

Robert

Stayed 2 nights in Aug 2024

6/10 Okay

Conrad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No complimentary breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Nice hotel. Clean. A bit dated but clean and staff was excellent and friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
reliable, clean, comfortable. Big Big Plus: free shuttle service anywhere on the peninsula and very speedy service.
Stayed 4 nights in Aug 2024

10/10 Excellent

susan

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 50th anniversary celebration!!!
Wonderful stay. Will be back
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the room and the view over the Bay was nice.
Stayed 3 nights in Aug 2024

4/10 Poor

Darin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in and out was bad due parking
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Needs updating
Great location but expensive for the hotel class. Staff very nice but seemed inexperienced. No fitness facility which is odd for the size of hotel. Just a few free weights in a small room on the bottom floor. Hotel in need of renovation. Downstairs had flooded. Convenient free shuttle to local points and airport.
Stayed 3 nights in Aug 2024

8/10 Good

Kyle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Relatively good value for money compared to other hotels in the area. Clearly understaffed. Spent three nights there and the room was not serviced once. Had that chain hotel disinfectant smell. Room was spacious. Staff was friendly.
Stayed 3 nights in Aug 2024

8/10 Good

brenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family weekend stay
Staff was excellent, friendly and helpful. The shuttle was a huge bonus, we were in town for a concert and it was so nice not to have to pay to park. The pool was clean and my kids had a blast swimming. The only down side was some slight repairs needed in common areas and the gym was really small with only one bench. I would definitely stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Perfect Stay!
It was Amazing!
Stayed 1 night in Aug 2024

6/10 Okay

Tammy

Travelled with family
Liked: Staff & service
I liked the extra space with the corner room I booked. I did not like that the garage was under construction and we had to park in garage next door.
Stayed 2 nights in Aug 2024

8/10 Good

DENNIS

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great except parking garage.
Everything was great except the parking garage. It was filthy and scary. Wobbly stairs no elevator. I would give the hotel 5 stars if I didn’t have to park in the scary nasty garage. Everything else was good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Neeli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first impression was with the girl at the front desk! I wish i got her namr but she had dark hair & tattoos & her customer service was impeccable! She answered all of my questions and made the check in process smooth & efficient! The next morning she was there again with a helpful, positive attitude & outstanding customer service. The other great experience i had was with the shuttle driver's, they were happy, knowledgable & willing to help at all times. I never had to wait, we were picked up and dropped off at different places at least 3 times which saved us a couple 100$ on parking throughout portland ! EVERYTHING in portland is pay to park so i highly reccomend their shuttle service! & our room had an amazing view of the bay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Obi

Stayed 1 night in Aug 2024