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Hotel Fenix Pouso Alegre

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Fenix Pouso Alegre

Property entrance
Aerial view
Luxury Suite, Accessible, City View | Balcony view
Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Rua Bernardino de Campos, 143, Pouso Alegre, MG, 37550-000
  • Pouso Alegre Municipal Theater
    3 min walk
  • Jose Bento Park
    5 min walk
  • Bom Jesus Cathedral
    7 min walk

Room options

View all photos for Standard Single Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

  • 24 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, individually decorated, individually furnished

Premium Room

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Triple Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

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About this property

Hotel Fenix Pouso Alegre

Pouso Alegre hotel in Pouso Alegre Centro with 2 restaurants and free breakfast
2 restaurants, a health club and a bar/lounge are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, a conference centre and self parking.
Hotel Fenix Pouso Alegre offers 80 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
During your stay at Hotel Fenix Pouso Alegre, you're just a quick walk from Pouso Alegre Municipal Theater. Free breakfast, free WiFi in public areas and 2 restaurants are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Steps from Pouso Alegre Municipal Theater and 5 minutes on foot from Jose Bento Park
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 474 square feet (44 square metres) and includes a conference centre. A health club, a terrace, and a garden are also featured at the business-friendly Hotel Fenix Pouso Alegre. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Pouso Alegre hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
Hotel Fenix Pouso Alegre has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (BRL 5 per day)

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (474 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 80.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: BRL 5 per day
  • Rollaway bed fee: BRL 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Fenix Hotel Pouso Alegre
Fenix Pouso Alegre
Hotel Fenix Pouso Alegre
Fenix Hotel Pouso Alegre, Brazil
Hotel Fenix Pouso Alegre Hotel
Hotel Fenix Pouso Alegre Pouso Alegre
Hotel Fenix Pouso Alegre Hotel Pouso Alegre

Hotel Fenix Pouso Alegre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 131 reviews" "
Rating 8 - Good. 47 out of 131 reviews" "
Rating 6 - Okay. 26 out of 131 reviews" "
Rating 4 - Poor. 9 out of 131 reviews" "
Rating 2 - Terrible. 5 out of 131 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Flavio

Travelled with family, Travelled with group
Disliked: Staff & service, room comfort
Poor.
Front recepcionist not polite/ friendly. Poor breakfast. Bed not good.
Stayed 1 night in Jul 2024

10/10 Excellent

MARIO AUGUSTO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização, preço justo e bom café da manhã
Stayed 1 night in Dec 2020

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pouso Alegre, Brazil
Helpful and friendly staff. The internet worked great. Excellent location, near everything in the city center. Many restaurants and coffee shops in walking distance.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Updated Rooms and Better Than Ever!
Recently I stayed for several days at the Hotel Fenix. It is conveniently located downtown and close to shopping and restaurants. It had been a while since I had stayed there and I was pleasantly surprised at the improvements since my last stay. The furniture had been updated, the mattress was comfortable, the internet worked without any glitches, and the breakfast was delicious. The service at the front desk was also terrific. I would definitely stay again.
Stayed 2 nights in Sep 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stop in Pouso Alegre
Convenient, clean, cheap hotel with a good breakfast.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Medium hotel
A good simple hotel where we spent one night on our way to Sao Paulo

10/10 Excellent

Leticia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo Machado

Stayed 1 night in Jul 2024

10/10 Excellent

Mario C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custo benefício muito favorável
Stayed 1 night in Jul 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa relação custo benefício.
Boa relação custo benefício.
Stayed 1 night in Jul 2024

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima opção em relação custos e benefícios . Excelente acomodações e café da manhã.
Stayed 1 night in Jul 2024

8/10 Good

Luiza H

Stayed 2 nights in Jun 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendeu às nossas expectativas.
Adoramos o hotel. Bem silencioso, apesar de estar localizado em uma região central. Bem limpo, organizado. Atendeu bem a nossa necessidade.
Stayed 1 night in Jan 2024

6/10 Okay

ALIPIO

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Com deficiencias mas potencial de melhorias
Regular, fronhas de travesseiros amareladas e toalhas com pontos de sujeiras residuais remetendo a uma deficiencia no processo de lavagem dos texteis. Resposta lenta e enganosa a acionamento por dificuldades com ar conficionado primeiro dizendo que já havia visitado o apartamento, o que não ocorreu, e, depois de muita insistencia, alguem da recepção atendeu e resolveu o problema, para somente após isto, aparecer o manutencista. Café da manha com sucos (todas as opões disponiveis) bastantes aguados. O numero de itens do café da manhã é bastante razoável, o atendimento bom, mas a a reposição tem prazos muito longos deixando lacunas de disponibilidade de itens comuns de alto consumo. O lençoi era de tamanho reduzido e não possibilitava a arrumação com fixação destes ao colchão. Controle remoto da TV onde as pilhas perderam o fecho do compartimento fazendo-as escaparem com facilidade. Controle remoto que não possibilitavam a mudança sequencial de canais permitindo mudança apenas por digitação do numeral do canal. Canais permanentemente mudos mesmo com o aumento do volume. As louças do café da manhã possui um grande número de itens de pratos, canecas e xicaras com pequenos lascados e que geram um certo desconforto e a concorrrencia por itens sem defeitos. Hotel com precificação media fortemente apoiada na localização não condiz com o encontrado. A maioria dos desvios encontrados nos itens e serviços são solucionáveis com pequenos ajustes e um investimento minimo.
Stayed 3 nights in Jan 2024

10/10 Excellent

Renato

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepção perfeita
Agradecimento especial ao Recepcionista Moacir pela atenção e carinho!
Stayed 3 nights in Dec 2023

10/10 Excellent

jose

Stayed 1 night in Nov 2023

2/10 Terrible

Miguel

Stayed 1 night in Nov 2023

6/10 Okay

Luciana

Travelled with family
Disliked: Cleanliness
TEM DE TUDO PARA MELHORAR
Localização ótima, hotel precisa passar por uma reforma, pois o mesmo é muito antigo e precisa atualizar. Limpeza não é muito boa, principalmente do banheiro. Acabamento das paredes escuras, sendo pior ainda. No café os sucos estavam completamente aguados e os frios fatiados de uma forma estranha. Por se tratar de um custo mais alto, acho que deixa a desejar.
Stayed 2 nights in Nov 2023

8/10 Good

Jones

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
A estadia foi agradável e cercada de profissionalismo por toda a equipe.
Stayed 1 night in Sep 2023

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

OSMAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Fênix: conforto, acessibilidade e segurança!
Tudo dentro do padrão normal de atendimento, limpeza e organização.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo quarto, café da manhã e recepção no Hotel
Stayed 1 night in Jul 2023

8/10 Good

Renata

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023