Hyatt Ziva Cap Cana - All Inclusive

5.0 star property
VIP Access

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4 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
6 restaurants, breakfast, lunch, dinner served; Asian cuisine
Outdoor wedding area
Aerial view
Private beach, sun-loungers, beach umbrellas, beach towels

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪14 min walk‬
  • Punta Espada Golf Course
    ‪8 min drive‬
  • Scape Park
    ‪12 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Resort View Junior Suite King

  • Resort view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

  • Ocean view
  • 125 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Resort View Junior Suite Double

  • Resort view
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Club Suite, 1 Bedroom (Swim Up, Master)

  • Ocean view
  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite King

  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Junior Suite Double

  • Resort view
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Club Junior Suite Swim Up King

  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite Double

  • Ocean view
  • 56.2 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Club Junior Suite Swim Up Double

  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Club Ocean View Junior Suite Double

  • Ocean view
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Club Ocean View Junior Suite King

  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Swim Up Double

  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Swim Up King

  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Master, Club)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom (Master)

  • Ocean view
  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Oceanfront (Club, Double)

  • Ocean view
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Junior Suite King

  • Resort view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Ziva Cap Cana - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Catch some rays on Hyatt Ziva Cap Cana - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Larimar Spa has 14 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Hyatt Ziva Cap Cana - All Inclusive. During your stay, you'll be within walking distance of Juanillo Beach. You'll find features such as free WiFi in public areas and free valet parking, plus 4 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Tempest Table, a theme restaurant that serves Asian cuisine
  • Splash around at the free water park with a lazy river or swim in the 4 outdoor pools
  • Treat yourself to deep-tissue massages, facials or manicures and pedicures at The Larimar Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a 24-hour gym and a steam room
  • Guests have great things to say about the pool and the helpful staff
  • Just a 1-minute drive from Juanillo Beach and 13 minutes from Punta Cana Beach
  • Airport shuttle service available for a fee
Hyatt Ziva Cap Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hyatt Ziva Cap Cana - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a 24-hour fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

Tempest Table – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Noodle & Thread – This theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
El Mercado – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Chinola – This beachfront restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.
Navigator Grill – This seafood restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • Navigator Grill
  • Noodle & Thread
  • Tempest Table
  • The Chinola

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14,488 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Hyatt Ziva Cap Cana - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 823 out of 1001 reviews
Rating 8 - Good. 113 out of 1001 reviews
Rating 6 - Okay. 38 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. Loved the beach, gym, and available activities! Rarely felt crowded despite being there during a busy season. Wish they could text me instead of using pagers with limited range when waiting for dinner. Also wish our party could have had access to the restaurants at Zilara (my 15 year old knows how to behave!). Overall great vacation!
Stayed 4 nights in Dec 2024

10/10 Excellent

Soheila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and convenient. family friendly
Stayed 7 nights in Dec 2024

6/10 Okay

Camile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel Is good but all the restaurants at the dinner we need stay in lines , long lines .
Stayed 7 nights in Dec 2024

10/10 Excellent

Stefanie

Stayed 6 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend.
Stayed 6 nights in Dec 2024

10/10 Excellent

scott

Stayed 6 nights in Dec 2024

10/10 Excellent

Erica

Stayed 3 nights in Nov 2024

10/10 Excellent

Howard Lawrence

10/10 Excellent

Jennifer

Stayed 5 nights in Dec 2024

10/10 Excellent

Caroline

Stayed 4 nights in Dec 2024

10/10 Excellent

manishkumar

Stayed 5 nights in Dec 2024

8/10 Good

Nader

Stayed 7 nights in Dec 2024

2/10 Terrible

Lamece

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
After experiencing Hyatt Ziva Cancun and comparing it to Hyatt Ziva punta Cana I would give this experience a F. The property itself is absolutely beautiful but the customer service and the safety of someone with food allergies really are awful. My parents that traveled with us had to switch rooms 3 times, my sister slipped from dirty floors at a restaurant and having a kiddo with a nut allergy it just was overall terrible.
Stayed 4 nights in Dec 2024

10/10 Excellent

Leila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. I travelled with my family and we had a fantastic time. Food was lovely and unlike most all inclusive resorts, there were plenty of healthy options. We booked the club level and the alcohol that came with that category were top notch. For example grey goose vodka or don julio tequila. There was an abundance of towel, snack water, etc. special thanks to our butler Christopher for making our reservations and greeting us with a smile every day. There were two housekeeping a day and also the gym was superb.
Stayed 7 nights in Dec 2024

10/10 Excellent

Bisharat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 4 nights in Dec 2024

10/10 Excellent

Malka

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 7 nights in Dec 2024

10/10 Excellent

Marisol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 7 nights in Dec 2024

8/10 Good

Matthew

Stayed 7 nights in Dec 2024

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience 😄
Stayed 4 nights in Dec 2024

6/10 Okay

Felix

Disliked: Cleanliness
1. Intentionally was checked in the room with no ocean, no view. But reception insisted that is how they interpret the "room with the ocean view". After my insistence, was finally moved to a room with ocean view. The one I originally paid extra for. 2. TV in the room not working. 3. Balcony door won't lock. 4. Food is far bellow expectations. 4. "Full bar" in the room has four cans of beer, coke, juice. Not my interpretation of a bar. 5. The transportation, ordered thru Expedia, screwed up pick up time for my arrival to and departure from Punta Cana. Although, both times, the name of the airline and flight number have been provided. 6. And promissed bottle of wine was never delivered to me. Cancun has much better all-inclusive, and for the less money.
Stayed 7 nights in Dec 2024

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and i will be back with my kids
Stayed 5 nights in Dec 2024

10/10 Excellent

Luana

Stayed 3 nights in Dec 2024

8/10 Good

Ji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Varun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay and Experience
It was one of the best hotel / resort experiences we had as a family. Truly exceptional. Entire hotel staff was very courteous and ensured a great experience. Would love to revisit in future.
Stayed 3 nights in Dec 2024

10/10 Excellent

FIORDALIZA

Stayed 3 nights in Nov 2024