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Kamana Lakehouse

4.5 star property
VIP Access

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Photo gallery for Kamana Lakehouse

Building design
Tahuna Lakeview Room | 1 bedroom, premium bedding, down duvets, pillow-top beds
Lakeview Luxe | 1 bedroom, premium bedding, down duvets, pillow-top beds
Building design
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service

Explore the area

Map
139 Fernhill Road, Queenstown, 9300
  • TSS Earnslaw Steamship
    ‪3 min drive‬
  • Skyline Queenstown
    ‪4 min drive‬
  • Queenstown Gardens
    ‪7 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Remarkables King

View from room

Remarkables King

  • Mountain view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables Twin

1 bedroom, premium bedding, down duvets, pillow-top beds

Remarkables Twin

  • Mountain view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lakeview Luxe

Lakeview Luxe | 1 bedroom, premium bedding, down duvets, pillow-top beds

Lakeview Luxe

  • Lake view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tahuna Lakeview Room

Tahuna Lakeview Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Tahuna Lakeview Room

  • Lake view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Kamana Twin

Kamana Twin | 1 bedroom, premium bedding, down duvets, pillow-top beds

Kamana Twin

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Kamana King

Kamana King | View from room

Kamana King

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Kamana Lakehouse

Luxury hotel with 3 hot tubs and spa services
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and spa services. Housekeeping is available on request.
Kamana Lakehouse offers 73 air-conditioned accommodations with espresso makers and a safe. Rooms open to furnished balconies or patios. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Digital televisions are provided. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

3 hot tubs are on site.

Guests aged under 4 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Kamana Lakehouse. During your stay, you're just a quick walk from Mt Crichton Loop Track. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 3 hot tubs -
  • Just a 3-minute drive from TSS Earnslaw Steamship and a few minutes from Skyline Queenstown
Kamana Lakehouse offers its guests 3 hot tubs. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Kamana Lakehouse. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Queenstown hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Nest Kitchen + Bar – This fine-dining restaurant serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: NZD 45 to 45 for adults and NZD 22 to 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nest Kitchen + Bar

Things to do

  • 3 hot tubs
  • Bicycle storage
  • Private wine tours
  • Ski storage
  • Wine tours

Family friendly

  • Free cot
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • 2 meeting rooms

Outdoors

  • In the mountains
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)
Guests must reserve access to the private spa tubs in advance. The listed facility fee is charged per hour and covers 3 guests. Children ages 5-11 are allowed in the spa tub from 9 AM to 4 PM and must be accompanied by an adult. Children under 5 years old are not permitted in the spa tub.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults and NZD 22 to 22 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, access to the hot springs and high chair
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies).
Access to the spa tub is available by reservation for a one hour session and accommodates up to three adults
Children between 5-11 years old are allowed in the spa tub and must be accompanied by an adult.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Aspen Queenstown
Aspen Tanoa Queenstown
Tanoa Aspen
Tanoa Aspen Hotels
Tanoa Aspen Queenstown
Kamana Lakehouse Hotel Queenstown
Tanoa Queenstown
Aspen On Hotel Queenstown
Queenstown Aspen On Hotel
Tanoa Aspen Queenstown Hotels Hotel
Tanoa Aspen Hotels Hotel
Kamana Lakehouse Hotel
Kamana Lakehouse Queenstown
Kamana Lakehouse
Kamana Lakehouse Hotel
Kamana Lakehouse Queenstown
Kamana Lakehouse Hotel Queenstown

Kamana Lakehouse Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 320 out of 437 reviews
Rating 8 - Good. 79 out of 437 reviews
Rating 6 - Okay. 26 out of 437 reviews
Rating 4 - Poor. 6 out of 437 reviews
Rating 2 - Terrible. 6 out of 437 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent views

A magnificent hotel overlooking the mountains and lake. The lake room was gorgeous, loved it!
Stayed 2 nights in Feb 2025

10/10 Excellent

Christophe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and beautiful view. The soundproofing was great which is necessary as the car park is just outside.
Stayed 1 night in Feb 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome from reception staff. Very helpful. Room was good size and had everything that you required. Exceptional view. Restaurant was fully booked so recommend that you book in advance. However we were accommodated in the bar lounge. Good choice of wine and bar snacks that sufficed as an evening meal. Comfortable bed. Rainfall shower with lovely toiletries. Again book the hot soak tubs in advance. Restaurant for breakfast was delicious and again great service.
Stayed 1 night in Jan 2025

4/10 Poor

Dimitrios

Stayed 4 nights in Jan 2025

10/10 Excellent

Zin Ko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location close to city center. Better location if you’re bringing car though, there’s onsite parking. Also has hot tub that you can book.
Stayed 2 nights in Jan 2025

10/10 Excellent

Coenraad

Stayed 1 night in Jan 2025

10/10 Excellent

Ellie

Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with very friendly staff and good restaurant with great view of the lake. We enjoyed our stay. Worth noting that there is construction work going on adjacent which we were not aware of when we booked but this did not affect us too much.
Stayed 3 nights in Jan 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Jeanne, Sherman Oaks

Travelled with family
Liked: Cleanliness, staff & service
Construction around the facility, that definitely hampered our stay- was not disclosed when booking the rooms. The views from the common area are epic. The staff are lovely
Stayed 5 nights in Jan 2025

10/10 Excellent

Khushaal

Lovely base with parking for Queenstown, Glenorchy and the rest. Cosy vibes and clean and fun with the included hot tubs over Lake Wakatipu!
Stayed 5 nights in Jan 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Ketan, Chicago

Stayed 3 nights in Dec 2024

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness

Meh for the price

View from our balcony was only ok, could only see the lake if you scooted all the way to the left. Also, could not accommodate early check in or late check out.
Stayed 1 night in Jan 2025

4/10 Poor

Elizabeth

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Total scam, and unfriendly staff. DO NOT STAY HERE
Stayed 3 nights in Jan 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Small rooms with minimal appointments.
Stayed 1 night in Jan 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

acacia

Stayed 2 nights in Nov 2024

10/10 Excellent

Roelof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff were friendly and helpful. The soak hot tub and breakfast were both excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

alexandra

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was great. We were able to quickly get into a free soak in their spa. The views were amazing in our room. The rooms are set up very nicely. Only downside of this location was the construction that was going on in front of the hotel. It wasn’t disruptive in our room, just downgraded the view a little.
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean well-maintained and staff were friendly. The construction outside was unfortunate during the soak. Parking was also difficult at times. The room was beautiful and had many new amenities would highly recommend.
Stayed 3 nights in Dec 2024