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Ratua Private Island Resort

5.0 star property

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Deluxe Villa, 2 Bedrooms, Ocean View, Courtyard Area | Premium bedding, minibar, in-room safe, individually decorated
Beach/ocean view
Exterior
Aerial view
Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • On private beach
  • Laundry
  • Housekeeping
  • Spa
  • Free WiFi

Explore the area

Map
Luganville, P.O. Box 396, Ratua Island, Espiritu Santo
  • Luganville Market
  • Quonset Huts at Main Wharf
  • SS President Coolidge
  • Luganville (SON-Santo-Pekoa Intl.)

Room options

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Studio

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double or Twin Room, Lagoon View

Family Double or Twin Room, Lagoon View | Terrace/patio

Family Double or Twin Room, Lagoon View

  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 1 Single Bed and 1 Large Single Bed

View all photos for Deluxe Villa, 1 King Bed, Ocean View, Beachfront

Deluxe Villa, 1 King Bed, Ocean View, Beachfront | Water view

Deluxe Villa, 1 King Bed, Ocean View, Beachfront

  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Beachfront Villa

Grand Beachfront Villa | Premium bedding, minibar, in-room safe, individually decorated

Grand Beachfront Villa

  • 120.0 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Villa, 2 Bedrooms, Courtyard View, Courtyard Area

Deluxe Villa, 2 Bedrooms, Courtyard View, Courtyard Area | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Villa, 2 Bedrooms, Courtyard View, Courtyard Area

  • 75 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for XDeluxe Beachfront Marquee

XDeluxe Beachfront Marquee | Premium bedding, minibar, in-room safe, individually decorated

XDeluxe Beachfront Marquee

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 2 Bedrooms, Ocean View, Courtyard Area

Deluxe Villa, 2 Bedrooms, Ocean View, Courtyard Area | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Villa, 2 Bedrooms, Ocean View, Courtyard Area

  • 90 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 3 Single Beds

View all photos for Deluxe Room, Beach View

Deluxe Room, Beach View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, Beach View

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, pool loungers

Beachfront Resort

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (98)
The price is €89
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Beachfront Resort

About this property

Ratua Private Island Resort

Beachfront hotel with full-service spa
Catch some rays on Ratua Private Island Resort's private beach, pamper yourself at the full-service spa, or spend the day at a marina.
Ratua Private Island Resort offers 16 accommodations with minibars and complimentary bathrobes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Business-friendly amenities include desks, safes and telephones. Bathrooms include a shower and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.
A private beach and a marina are featured at the hotel.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sunny Spa has 2 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

Features at Ratua Private Island Resort include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy a beachfront location while dining at Yacht Club
  • Indulge with body treatments, body scrubs or massages at Sunny Spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a private beach, hiking/biking trails and mountain biking
  • Airport and beach shuttle service available for a fee
Walk outside to smell the salty air and watch the ocean waves from the hotel's beach. You'll be playing in the surf in no time with a ride on the hotel's beach shuttle (surcharge). At Ratua Private Island Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and windsurfing.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a garden and a terrace.

Smoking is allowed in designated areas at this 5-star Ratua Island hotel.

Yacht Club – This restaurant is located on the beach. Guests can enjoy drinks at the bar.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Beach shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A beach bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Yacht Club

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Library
  • Mountain biking
  • Rowing/canoeing
  • Snorkelling
  • TV in common areas
  • Windsurfing

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 per cent for credit card payments
The front desk is open daily from 7 AM - 8 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Ratua Private Island Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VUV 10000.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: VUV 5000 (return)
  • Airport shuttle transfer per child: VUV 3000 (return), from 5 to 11 years old
  • Additional fees: VUV 13000 per person, per night for adults and VUV 7500 per person, per night for children (from 5 years old to 12 years old)

We've listed all charges provided to us by the property.

The additional mandatory fee covers the meal plan fee.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VUV 5000 per person (return)
  • Airport shuttle fee per child: VUV 3000 (return), (from 5 to 12 years old)
  • Rollaway bed fee: VUV 10000.0 per night
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. Ratua Private Island Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 8 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ratua Private Island Hotel
Ratua Private Island Hotel Ratua Island
Ratua Private Island Ratua Island
Ratua Island Resort
Ratua Private Island
Ratua Private Ratua
Ratua Island Resort Spa
Ratua Private Island Resort Hotel
Ratua Private Island Resort Ratua Island
Ratua Private Island Resort Hotel Ratua Island

Ratua Private Island Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 24 reviews
Rating 8 - Good. 7 out of 24 reviews
Rating 6 - Okay. 3 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it, would definitely recommend it.
Stayed 10 nights in Dec 2017

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place we stayed!
Ratua was amazing. Best place we stayed in Vanuatu!
Stayed 4 nights in Nov 2017

10/10 Excellent

Jill, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
I had high expectations due to all the fantastic reviews. They were all spot on. Imagine waking up everyday and swimming in crystal clear water. I didn't even need to bring snorkelling gear as I could see to the bottom as I swam. We celebrated our 30th anniversary with amazing massages and horse riding around the island and in the sea. We spent our days kayaking around the island and beyond. The food was amazing and the staff awesome. A special shout out to Mikko. He just made us feel so special. A great feel good factor helping the school. We enjoy going to different places to experience new things, but we may just have to come back as this will be hard to top. Thanks everyone!
Stayed 8 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really amazing place and great staff.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great barefoot boutique resort
Wonderful location, unique rustic accommodation, very pleasant and friendly staff, lots of good food. Allow nearly your resort booking cost for food/drinks and optional activities. Suggest purchasing the meal package. Not an adults only resort, constantly aware of young children outside your accommodation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute south sea paradise.
Perfect holiday , loved the people working there , the accommodation , 10 out of 10.

10/10 Excellent

Bev, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Ratau
We stayed on Ratau in Dec for 8 nights and loved it, our house Pig was the furthest away but we thought the most beautiful. You wake up to a stunning secluded beach of your own, the house was well decorated, spacious, with lots of various seats to rest on and only 10 min walk to the Yacht Club. Staff are so attentive and make your feel very welcome, reception are great at arranging all your onsite and offsite trips. Enjoyed the entertainment put on ensuring guests learn about the culture of the local people. We went with the Meal Plan, delicious, so much food, you will not go hungry with its option. We spent our days busily doing lots of the on and off site activities, highly recommend diving the Coolidge even if beginner, Nanda blue hole is stunning and as is champayne beach and for the adventurous Millenium Caves. Onsite swimming with horses is great, as is the Blue Hole canoeing trip. if doing trips off the island maybe check when others are also so can share boat fees to Santo. The snorkelling is great as well around the Yacht club and Spa, saw many turtles in the morning, you could easily do as little or as much as possible on Ratau as it really caters for everyone. There's not many places I say I would definitely return too, as so many places to explore, but Ratau is one place I would love to return to one day. You guys are doing a great job, keep it up and thanks for making our trip a special one

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute relaxation and isolation
My partner and I stayed at Ratua for 6 nights and could have stayed forever. We absolutely loved the isolation, the activities, the staff, the spa, and our unique villa on the waters edge. We left Ratua completely relaxed and would highly recommend this place to anyone looking to unwind.

10/10 Excellent

Chaz, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Stay
World class destination with fabulous staff and a rustic yet tasteful rooms. Awesome snorkeling too.

10/10 Excellent

Sarah, Australia - ACT - Canberra

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Susan, New Zealand - Auckland

Facilities: Typical; Value: Reasonable; Service: Inoffensive, Helpful, Polite; Cleanliness: Tidy, Clean, Neat;

8/10 Good

Maris, Australia - QLD - Brisbane

Liked: Cleanliness, property conditions & facilities
stunning location if you want to get away from it all, ensure you arrange the meal plan immediately on arrival

8/10 Good

Timothy

Liked: Cleanliness
Facilities: Everyday; Value: Acceptable price; Service: Polite; Cleanliness: Beautiful;

10/10 Excellent

Lenka, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: State of the art; Value: Expensive but worth it; Service: Friendly, Island time; Cleanliness: Pristine; Do every activity you can, well worth it, so much to do on the island

10/10 Excellent

Jennifer, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Distinctive, The most unique place.; Value: Affordable;

10/10 Excellent

Susan, New Zealand - Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Delightful; Service: Respectful, Friendly; Cleanliness: Beautiful; A range of activities. Minimal boat traffic. Peaceful and very special.

6/10 Okay

DONNET, New Caledonia

Liked: Cleanliness, staff & service
Facilities: Typical; Value: Reasonable; Service: Professional, Respectful, Courteous; Cleanliness: Pleasant;

8/10 Good

Kathryn, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Distinctive; Service: Respectful, Friendly, Courteous; Cleanliness: Pleasant; a very Definetly will return here, very relaxing holiday, secluded beaches, lots of things to do if you want

8/10 Good

Min, Sydney, AU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic little island
Stayed 4 nights with wife and 3yo child during X-mas 2011. Lots of waiting in check-ins, boarding and baggage collection but well worth the wait. Accommodation is surprisingly comfortable and relaxing, it felt good to walk bare foot around 200 year old wooden shack and walk on private beach which is shaded all day by huge trees. We had fantastic time snorkelling off beach in-front of the main deck. Resorts staff did a fantastic job of preparing for excellent X-mas day lunch and dinner. Lunchtime X-mas carols by the Gardening crew (about 10 of them without any music) was worthy of greatest cathedrals or music halls. Evening X-mas carols by Ratua Resort Band (with single string double-base and hand-carved guitar) made excellent meal even more special. Wife and I put on about 2kg of weight as meal-plan of BBQ lunch and 3-course dinner was more then we could eat. Serving size was more then adequate, so most nights we were struggling to eat dessert. Breakfast was rather simple but very tasty and goof quality. I suppose resort is French themed and all I had was Croissant and Tanna coffee. Not much to do on the island other then horse riding, canoeing, snorkling and comprehensive list of paid daily activities (cheaper then Port Vila). Resort's management( Britta and Yorick) were very helpful and friendly. They amde sure everything was organised and taken-care of properly. I will definitely return as soon as possible. It is a fantastic little resort, much better then Maldives, Thailand-Phuket, Indonesia-Bali and Fiji-Denarau Island.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit magique.. le gros coup de cœur de notre voyage
Stayed 2 nights in Jul 2019

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour relaxant dans un cadre magnifique
Stayed 3 nights in Dec 2018

10/10 Excellent

christine, noumea

Liked: Staff & service, property conditions & facilities, room comfort
havre de paix : gentillesse et sérénité
séjour reposant, dans une ambiance calme que chacun se plait à respecter cuisine orientée vers le plus de produits locaux

6/10 Okay

paolinetti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sejour en famille quelque peu décevant !!
le site est magnifique et les bungalows rien a dire ,par contre vu le prix honéreux des nuitées il me semblerais normal qu' il y est dans le bungalow une baignoire et meme une bouilloire !! les repas sont tres cher comparé a ce qu'il y a sur les buffets et pas de carte pour choisir autre chose et nous avons eu 2 nuits d'affilé un coq qui commençait a chanter a 3 h du mat sans intéruption ! donc pour se reposer autant vous dire que ce n'ai pas le mieux !! bref tres cher pour ce que c'est ...

6/10 Okay

alexandrine, nouvelle caledonie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
sejour en famille au ratua
et bien je dois dire que malgres un tres beau site et un personnel tres sympa , les prestations ne suivent pas avec le cout des nuitées assez honnéreuse !! en effet dans le bungalow fort beau il n'y a ni baignoire , ni clim , ni bouilloire et de plus durant nos deux nuits nous n'avons pas pu nous reposer vu que a partir de 3h du matin vous vous retrouvez avec un coq qui chante toutes les 2 mn !! malgres notre échange avec la reception , la 2eme nuit a etait idem .. donc non , nous n'en gardons pas un super souvenir !!