6/10 OK
Shawn S.
31.10.2024
Hyvää: Siisteys
Great Property - Poor Property Management Group
The area received about 8” of snow and we had no power or water for 19 hours, but that wasn’t the problem. The problem was the property management company said this happens A LOT during snows, but they had no plan for it anywhere in the check-in papers we received. No instructions, no flashlight, no candles, no water (to flush toilets) and no firewood (our only source of heat).
They were sure to tell us all of OUR responsibilities (clean up, do the dishes, take out the trash, etc or we would be fined otherwise), but they did NOTHING to help us navigate the crisis.
Again, the property was great, but they need to find someone else to manage it for them if the current company doesn’t at least provide tools and information to help people in these situations.
Shawn S.
Yöpyi 3 yötä lokakuussa 2024