6/10 OK
Suman
Matkusti perheen kanssa
25.7.2022
Hyvää: Siisteys ja henkilökunta ja palvelu
5* Hotel but a max 4* experience
We booked a garden suite for a week,
the room itself was comfortable but certain amenities were lacking such as consistant availability of free water. The suite did suit a small family but as parents do not expect much privacy. Outdoor pool and terrace was nice.
The real issue was that some services were just not up to scratch for a 5* hotel. The big pool was shared with All inclusive guests, so the services were limited. The spa pool on the Elite Suites side was calm but nothing special.
The restaurant was subpar, nice staff and attentive service but the dishes were rather heavy and not particularly well crafted - more an all inclusive standard rather that of a boutique hotel standard.
The spa was a bit run down, with no towels available at the gym or spa. I had a rather poor treatment - many different kinds of massage were offered but it seemed like the treatment was one and the same. Pointless to offer a sports massages when the staff is not trained to offer one.
At the big pool shared with the Rhodes Bay hotel, there was a small activity corner (pool, air hockey, darts & ping pong). Kids had to insert coins to the pool and air hockey which again seemed like a bit of a cheap choice from the hotel.
Summa summarum, Elite Suites is a bolt on to the Rhodes Bay hotel that caters for All Inclusive guests. You will enjoy the room but don't expect a 5* experience otherwise.
Suman
Yöpyi 7 yötä heinäkuussa 2022
