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Holiday Inn Express Rochester NE- Irondequoit by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Rochester NE- Irondequoit by IHG

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Pool
Interior detail
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2200 Goodman St N, Rochester, NY, 14609
  • Rochester Museum and Science Center
    ‪6 min drive‬
  • Strong
    ‪6 min drive‬
  • University of Rochester
    ‪10 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower) | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn Rochester Irondequoit

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (998)
The price is €126
for 1 room
includes taxes & fees
13 May - 14 May
Hampton Inn Rochester Irondequoit

About this property

Holiday Inn Express Rochester NE- Irondequoit by IHG

Hotel with free breakfast, in the vicinity of Rochester Museum and Science Center
A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station.
Holiday Inn Express Rochester NE- Irondequoit by IHG offers 66 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Rochester NE- Irondequoit by IHG. During your stay, you'll be within walking distance of Rochester General Hospital. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Genesee River's High Falls and 6 minutes from Rochester Museum and Science Center
  • Pets welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Rochester NE- Irondequoit by IHG. Free self parking is available.

This Rochester hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Exp Irondequoit
Holiday Inn Exp Irondequoit Hotel
Holiday Inn Exp Irondequoit Hotel Rochester
Holiday Inn Exp Irondequoit Rochester
Holiday Inn Express Irondequoit Hotel Rochester
Holiday Inn Express Irondequoit Hotel
Holiday Inn Express Irondequoit Rochester
Holiday Inn Express Irondequoit

Holiday Inn Express Rochester NE- Irondequoit by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 367 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 100 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amaree

Stayed 3 nights in Nov 2024

2/10 Terrible

Jarell

Disliked: Cleanliness, property conditions & facilities
While the staff and management were the saving grace for this hotel, the condition of the hotel was overall terrible. The rooms cleanliness was insufficient, the AC/heat was broken and could not be changed or turned off, as well as was stuck on the coldest setting in the middle of the coldest week of the year.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Dec 2024

6/10 Okay

Rodney

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Katelynne

Travelled with family
Disliked: Staff & service

Mediocre Stay

The comfort was good and the cleanliness was well kept. However, upon arrival we were notified the pool was closed. This was disappointing as we booked this hotel for the amenities they offered. Breakfast was served with over half the items empty or out of stock.
Stayed 1 night in Dec 2024

8/10 Good

Gerald

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always friendly and the place is clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great, Expedia overcharged us. Advertised rate was $110 taxes and fees included, I was charged $135 and some change. Not sure how to get a refund so be skeptical of advertised prices on Expedia.
Stayed 1 night in Dec 2024

8/10 Good

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Stayed 2 nights in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and quiet stay.. Location was great, room nice and clean, price reasonable and friendly staff
Stayed 3 nights in Dec 2024

4/10 Poor

Suellen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed at this hotel when it first opened and it was a great experience. This time it was a hotel in need of a renovation and maintenance. The bathtub caulk was very gross with brown mold and cracking. furniture was beat up looking. Beds and linens were good. Rip in the shade. Could have been cleaner overall. Front desk was very nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tameka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Lucas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel. Friendly staff. Room was perfect. Lots of options to shop/dine
Stayed 1 night in Nov 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

We enjoyed our stay. The breakfast and coffee very delicious. The pool was great. Friendly staff. Clean.
Stayed 1 night in Nov 2024

4/10 Poor

Majied

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We had to request a plunger and service the toilet. The iron scorched my shirt. We did appreciate the not that they short on housekeeping staff. I perceive that as don’t expect much…
Stayed 2 nights in Nov 2024

6/10 Okay

RICHARD

Stayed 2 nights in Nov 2024

6/10 Okay

Thomas

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
-An older hotel that needs some work -You can see that they are trying to revive this place but theres still quite a bit to be done -There were a few suspect teens in the lobby that smiled at us and asked us what room we were in. Nothing bad occurred but the hotel staff seemed unconcerned with them loitering and asking these odd questions to guests -Hastily removed dispensers in the bathroom left lots of holes and various other blemishes. Should be an easy fix if they pay attention to it. -I am a fan of Holiday Inn Express but this one is beneath their standards.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael J, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, beds clean and comfortable main entrance recently redone, looks great.
Stayed 4 nights in Nov 2024