DoubleTree by Hilton Sacramento

4.0 star property

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Photo gallery for DoubleTree by Hilton Sacramento

Lobby
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Restaurant
2 bars/lounges
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Breakfast available
  • Parking available
  • Gym

Explore the area

Map
2001 Point West Way, Sacramento, CA, 95815
  • Arden Fair Mall
    ‪12 min walk‬
  • Cal Expo Race Track
    ‪4 min drive‬
  • California State University Sacramento
    ‪8 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪29 min drive‬

Room options

1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Ocean View

  • Sleeps 4
  • 1 King Bed

Two Double Room

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Arden Wing)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Deluxe Family Room, 2 Bedrooms

  • 74 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite One King Bed Non-Smoking

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Deluxe Two Queen Room

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed (Arden Wing)

  • Sleeps 2
  • 1 King Bed

King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Sacramento

Suburban hotel with bars/lounges and 24-hour fitness centre
This hotel features an outdoor pool, a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available once per stay.
DoubleTree by Hilton Sacramento offers 448 accommodations with MP3 docking stations and a safe. Rooms open to balconies. Pillowtop beds feature down duvets. 55-inch flat-screen televisions come with premium cable channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the room service at DoubleTree by Hilton Sacramento. During your stay, you'll be within walking distance of Arden Fair Mall. You'll find features such as free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • 12 minutes by foot from Arden Fair Mall and a 4-minute drive from Cal Expo Race Track
  • Cats and dogs welcome for a fee
DoubleTree by Hilton Sacramento offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 32 square feet (3 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Sacramento. For a fee, parking is available.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.
R.J. Grins – On-site restaurant. Guests can enjoy drinks at the bar.
Twigs Cafe – This café serves breakfast, lunch and dinner.
Twigs Lounge – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.

Languages

Bosnian, English, Farsi, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Limo/town car service
  • Parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 17.95 for adults and USD 9.95 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • R.J. Grins
  • Twigs Cafe
  • Twigs Lounge

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 32 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 0.3 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 17.95 for adults and from USD 9.95 for children
  • Self-parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Sacramento
DoubleTree Hilton Sacramento
DoubleTree Sacramento
Hilton DoubleTree Sacramento
Sacramento DoubleTree
Sacramento DoubleTree Hilton
Doubletree By Hilton Sacramento Hotel Sacramento
DoubleTree Hilton Sacramento Hotel
DoubleTree by Hilton Sacramento Hotel
DoubleTree by Hilton Sacramento Sacramento
DoubleTree by Hilton Sacramento Hotel Sacramento

DoubleTree by Hilton Sacramento Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 204 out of 564 reviews
Rating 8 - Good. 101 out of 564 reviews
Rating 6 - Okay. 96 out of 564 reviews
Rating 4 - Poor. 78 out of 564 reviews
Rating 2 - Terrible. 85 out of 564 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shalanda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of military here, so we definitely felt safe. The staff here (Aila, Nick, Damien, Andrea and others) went above and beyond, so much so we thought it was fake love at first, but Yes it's their true beautiful Spirit and culture here at the Sactown location. The warm cookies baked fresh in their bakery are to live for. It was super quiet and Cane's just opened up across the street today same day as our 1st nights stay. Dining options all around this place. Costco nearby and the Mall is across the street. Sad the gym and jacuzzi is closed during renovations, but just gonna go to our regular gym in the area anyways. Since our stay was the gift that kept on giving, we tipped everybody who helped us each day. Btw: If you can, include the breakfast in your stay, you'll thank me later..bc good Lord its hot, fresh & made to order AMAZING!! THANK YOU ALL!!! I WILL DEFINITELY stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Trina

Stayed 1 night in Dec 2024

8/10 Good

Gina

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Was a nice room and plenty of space. Room was not completely clean. Sheets and bed comforter were dirty. One comforter had blood stains, we just took everything off and had to sleep with no covers.
Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Stayed 3 nights in Nov 2024

6/10 Okay

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved king size room which wasn’t available, got downgraded to a double queen. Arriving in first room wasn’t clean from previous stay, got switched to a different room, staff was great in accommodations to move, they offered complimentary breakfast coupons that we did not use. Customer service was excellent.
Stayed 1 night in Dec 2024

6/10 Okay

Mitchell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a room
Not enough blankets, I’ve stayed here a few times in the month or so. I will try a Marriot. I’m a Hilton guy, but some regions are different.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Roosevelt

Ice machine had mold in it and rust
Stayed 1 night in Dec 2024

8/10 Good

TERUO

Stayed 2 nights in Sep 2024

10/10 Excellent

Angel

Stayed 2 nights in Nov 2024

10/10 Excellent

Vivianni

Stayed 2 nights in Nov 2024

6/10 Okay

James

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Saleena

Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl, Long Beach

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was re ently remodeled and its really nice, room was great, staff are nice and helpful.
Stayed 1 night in Dec 2024

2/10 Terrible

Raekietha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They gave me a room that was 3 flights up..The elevator didn’t work and they didn’t even tell me and the ice machine didn’t work on my floor as well , had to pay 10.00 for parking the was not mention up front as well.
Stayed 1 night in Dec 2024

6/10 Okay

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boiler was down!
No hot water from the shower! Boiler was broken. Should have been told that when I checked in that evening. Tried taking a shower after 10 hours on the highway. Found out the hard way.
Stayed 2 nights in Dec 2024

10/10 Excellent

Treva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay . Staff was friendly and very accommodating. Will stay here again for sure
Stayed 1 night in Dec 2024

6/10 Okay

Yeng

Travelled with group
Liked: Cleanliness, staff & service, amenities
I was given the option for digital key if I were to download the app and there was even option to check in early with my choice of the room however that was not the case. The app didn't work throughout my stay especially digital key I would still have to go in person and check in. The next day the key card that was given to me didn't work so I have to go back to the front desk and ask for a new one, which was inconvenience since the parking to my room was behind the building and walking in the cold out outside around the huge building was not going to be an option for me. My friend also got a deluxe room which she paid $45 more for but was given the same room plan on the same floor as mine which was a basic 1 king bed room. She was upset so she decided to talk to the front desk agent about the situation but was told that all their room are the same size and there's no delux room. However their website and Expedia website did offer a deluxe room. My friend was told that they can't do anything about it for they don't have a bigger room for her. She was too tired to escalate the problems and just left it like that but if Hilton did not offer such room in there hotel they should not advertise it!
Stayed 2 nights in Nov 2024

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sylvia Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely staying here again! So clean and quiet and the cookie was a nice touch 😊
Stayed 2 nights in Nov 2024

4/10 Poor

Mitchell

Disliked: Staff & service, property conditions & facilities
Disappointed
Asked for maid service, early Saturday morning before breakfast. Returned 8 hour later due to work no maid service and no soap. Asked for soap again never received any.
Stayed 2 nights in Nov 2024