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Sheraton Grand Salzburg

5.0 star property

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Photo gallery for Sheraton Grand Salzburg

Terrace/patio
Garden views, open daily
Exterior
View from property
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Parking available
  • Gym

Explore the area

Map
Auerspergstrasse 4, Salzburg, Salzburg, 5020
  • Mirabell Palace and Gardens
    ‪4 min walk‬
  • Mozart's Birthplace
    ‪13 min walk‬
  • Salzburg Cathedral
    ‪17 min walk‬
  • Salzburg (SZG-W.A. Mozart)
    ‪17 min drive‬

Room options

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 Bedroom

  • 85 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 110 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Park View

Suite, 1 Bedroom, Park View | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Park View

  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Single Beds, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Room, 1 King Bed, Non Smoking

Junior Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Junior Room, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking

Grand Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 Bedroom, Non Smoking

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Park View

Room, 1 King Bed, Terrace, Park View | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace, Park View

  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Park View

Studio Suite, 1 Bedroom, Park View | Living room | 100-cm flat-screen TV with satellite channels, TV

Studio Suite, 1 Bedroom, Park View

  • Park view
  • Sleeps 3
  • 1 Double Bed

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About this property

Sheraton Grand Salzburg

Luxury hotel with 2 restaurants and health club
Along with 2 restaurants, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Sheraton Grand Salzburg offers 168 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 100-cm flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Salzburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Grand Salzburg. During your stay, you're just a quick walk from Mirabell Palace and Gardens. Free WiFi in public areas, 2 restaurants and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local cuisine with garden views at Restaurant Mirabell, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Mirabell Palace and Gardens and 12 minutes on foot from Getreidegasse
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 4 meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3552 square feet (330 square metres) and includes conference space. A health club, spa services, and a terrace are also featured at the luxury Sheraton Grand Salzburg. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Salzburg hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Restaurant Mirabell – Overlooking the garden, this restaurant specialises in local cuisine and serves breakfast, brunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Restaurant taste.it – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Piano Bar – This bar overlooks the garden and specialises in local cuisine. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, French (Sign language), German, Japanese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 10 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Ski shuttle nearby
  • Limo/town car service
  • Parking on site (EUR 26 per day)
  • Valet parking on site (EUR 26 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 26 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Piano Bar
  • Restaurant Mirabell
  • Restaurant taste.it

Things to do

  • Health club
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3,552 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Terrace

Spa

  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 100-cm flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 16 December 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.70 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 26 per person
  • Fee for in-room wired Internet: EUR 10 per stay (rates may vary)
  • Airport shuttle fee: EUR 75 per vehicle
  • Self-parking fee: EUR 26.00 per day
  • Valet parking fee: EUR 26.00 per day
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Sheraton Salzburg
Salzburg Sheraton
Salzburg Sheraton Hotel
Sheraton Hotel Salzburg
Sheraton Salzburg
Sheraton Salzburg Hotel
Sheraton Salzburg Hotel Salzburg
Sheraton Grand Salzburg Hotel
Sheraton Grand Salzburg Hotel
Sheraton Grand Salzburg Salzburg
Sheraton Grand Salzburg Hotel Salzburg

Sheraton Grand Salzburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 364 out of 609 reviews
Rating 8 - Good. 176 out of 609 reviews
Rating 6 - Okay. 50 out of 609 reviews
Rating 4 - Poor. 9 out of 609 reviews
Rating 2 - Terrible. 10 out of 609 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

PETR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and kind staff in the restaurant... In particular, we would like to highlight and appreciate the service of Mr. Robin Osvald, who coordinated our wishes and suggestions and was accommodating in all requests...
Stayed 1 night in Dec 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great room and great staff!
Stayed 2 nights in Sep 2024

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great and special thanks to Mateo !! Is a great guy, always smiling and great service
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Leonard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I it really on the edge of the old town, further away that I would have liked
Stayed 1 night in Jul 2024

8/10 Good

ZHILI

Liked: Staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Volker, Tomball

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very nice hotel in the heart of Salzburg. Also very pricey.
Stayed 1 night in Jul 2024

2/10 Terrible

Hiu, Diamond Bar

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Melody, St. Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely adore this location! It’s a prime spot, perfectly connected to all major attractions and transportation hubs. The hotel is nestled right against the enchanting Mirabelle Place, the iconic filming site of “The Sound of Music.” A delightful 10-minute stroll will take you to the historic old town, and the train station is just 12 minutes away. The service? Simply top-notch, with staff that are incredibly friendly and helpful. Evening entertainment is a true highlight, especially the mesmerizing performances by the pianist. Our room featured a fantastic outdoor patio, perfect for relaxation—though, unfortunately, the weather didn’t cooperate.
Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient downtown location, next to the Schloss Mirabell.
Stayed 1 night in Jul 2024

10/10 Excellent

patricia

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - clean - nice staff.
Stayed 1 night in May 2024

8/10 Good

Jong Soue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were friendly and helpful. Excellent breakfast buffet but limited choice in dinner menu.
Stayed 6 nights in May 2024

10/10 Excellent

Hanif

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms, location and staff. Could not ask for a better hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Kathryn

Stayed 2 nights in Aug 2023

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind, well trained and attentive. The room was lovely. Short easy walk to the old town.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tomi, Bushey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central. Great service. Clean. Walkable to all the key tourist spots. Nice breakfast options.
Stayed 2 nights in Feb 2024

8/10 Good

Zeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay in Salzburg
Nice hotel in a good location close by to the train station, and to the old city and the major attractions. Room size good, and the breakfast was plentiful.
Stayed 4 nights in Feb 2024

10/10 Excellent

Bradley

Stayed 1 night in Feb 2024

10/10 Excellent

Janet

Stayed 4 nights in Dec 2023

10/10 Excellent

Manoj

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and good breakfast. My cancelled flight required that I stay in Salzburg four additional nights. I booked the hotel and arrived at 7:30am. They were able to find a room for me and let me check in right away instead of waiting for the 2pm check in. I also really enjoyed the weight room and saunas. Great location too!
Stayed 4 nights in Sep 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
All the services including front desk and restaurant are excellent. Check in is fast and I saw some guests can have their rooms even they come to check in in the morning. Foods in the restaurant including breakfast and dinner are very good except the waiting time for dinner. We waited for more than 40 minutes to have our meals but the waiter noticed that and kept follow up with the kitchen. This hotel is just sit next to Meta Bell Garden so you can go to the garden early in the morning to take some beautiful pictures. We went there at 7:30am to take photo and only 1 or 2 persons walking in the garden
Stayed 1 night in Sep 2023