Hyatt Place San Antonio–North/Stone Oak

3.0 star property

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Photo gallery for Hyatt Place San Antonio–North/Stone Oak

Lobby
Pool
Exterior
Lobby
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
1610 E Sonterra Blvd, San Antonio, TX, 78258
  • Methodist Hospital Stone Oak
    ‪8 min walk‬
  • North Star Mall
    ‪9 min drive‬
  • Six Flags Fiesta Texas
    ‪15 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪9 min drive‬

Room options

Standard Room, Multiple Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds (High Floor)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Hyatt Place San Antonio–North/Stone Oak

Hotel in San Antonio with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and concierge services.
Hyatt Place San Antonio–North/Stone Oak offers 126 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with sofa beds and desks. Beds feature premium bedding. 42-inch flat-screen televisions come with pay-per-view films.

Bathrooms include designer toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hyatt Place San Antonio–North/Stone Oak gets high marks from our customers. During your stay, you're just a quick walk from Methodist Hospital Stone Oak. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 12 minutes by car from San Antonio Zoo and Aquarium and 14 minutes from San Antonio River
  • Dogs welcome for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, a terrace, and concierge services are also featured at the business-friendly Hyatt Place San Antonio–North/Stone Oak. Self parking is free.

This 3-star San Antonio hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place N Stone Oak
Hyatt Place N Stone Oak Hotel
Hyatt Place N Stone Oak Hotel San Antonio
Hyatt Place San Antonio N Stone Oak
Hyatt Place Stone Oak
Hyatt Place San Antonio North/Stone Oak Hotel
Hyatt Place North/Stone Oak Hotel
Hyatt Place San Antonio North/Stone Oak
Hyatt Place North/Stone Oak
Hyatt Antonio–north Stone Oak
Hyatt Place San Antonio–North/Stone Oak Hotel
Hyatt Place San Antonio–North/Stone Oak San Antonio
Hyatt Place San Antonio–North/Stone Oak Hotel San Antonio

Hyatt Place San Antonio–North/Stone Oak Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1002 reviews
Rating 8 - Good. 205 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a lot of space in bathroom area to put clothes to change after a shower. About 5-ish EV chargers not in operation. Disappointed with that since we needed to be able to charge over night. They were covered with plastic. Dogs barking in the room next to us. Room felt humid at times.
Stayed 3 nights in Dec 2024

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Will book elsewhere next trip
The room had a very overwhelming cologne-like scent, but was overall clean. The pillows felt hard, the bed was uncomfortable, and the air unit sounded like a boat motor. I slept two hours, and my husband said it’s the worst sleep he’s had in a very long time.
Stayed 1 night in Jan 2025

10/10 Excellent

Vic

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay
Just a one night stay but love the place. I definitely would comeback and recommend to friends and familu
Stayed 1 night in Dec 2024

10/10 Excellent

Eddrick

Stayed 1 night in Dec 2024

8/10 Good

Sariea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay with Room for Improvement
The room at Hyatt Place San Antonio was clean and comfortable, and the overall stay was pleasant. However, the lighting in the room, especially around the vanity area, was too dim, making it difficult to apply makeup despite the mirror lights. It would be helpful if the lighting was brighter or adjustable. Additionally, while the breakfast options were acceptable, offering plain egg whites alongside scrambled eggs would be a thoughtful addition for those with dietary preferences. Lastly, the ice water had a strong chlorinated taste, which could be improved. Despite these minor issues, the staff was friendly, and the accommodations were otherwise enjoyable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

FNU

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, had no issue while staying.
Stayed 2 nights in Dec 2024

4/10 Poor

Yesenia

Stayed 1 night in Dec 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean and all the staff were helpful and friendly. The only issue was the shower was slow to drain but staff assured me it would be fixed quickly and were very polite when addressing the issue.
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Stayed 1 night in Nov 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Jose

Business traveller
Liked: Amenities, property conditions & facilities
It was a convenient location. The AC/Heater system in the room was a little loud.
Stayed 2 nights in Dec 2024

10/10 Excellent

Douglas

Liked: Amenities
Great facility
Stayed 3 nights in Aug 2024

8/10 Good

CARLOS, Auburn Hills

Travelled with group
Liked: Staff & service, property conditions & facilities
Staff was amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and great breakfast and bottled water everyday and great after dinner drinks
Stayed 6 nights in Nov 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
There was no place to hang cloths in our room! No closet or alcove for hangers. Why not put hooks up on the bare wall so we wouldn't have to drape cloths all over the sectional.
Stayed 3 nights in Nov 2024

10/10 Excellent

Juan, Buda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great staff and the room was very clean and comfortable
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesus

Liked: Staff & service, amenities, property conditions & facilities
AAAAAA
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and staff was awesome. The only disappointment was the hot water in the shower never got very hot and the water pressure was low.
Stayed 1 night in Nov 2024

10/10 Excellent

Dioseline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Aaron

Stayed 1 night in Nov 2024

10/10 Excellent

Blanca Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024