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Best Western Lanai Garden Inn & Suites

2.5 star property

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Photo gallery for Best Western Lanai Garden Inn & Suites

Terrace/patio
Lobby
Desk, iron/ironing board, free cots/infant beds, free WiFi
Lobby
Outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1575 Tully Road, San Jose, CA, 95122
  • CSU San Jose State University
    ‪4 min drive‬
  • Raging Waters
    ‪5 min drive‬
  • San Jose McEnery Convention Center
    ‪6 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, (948)
The price is €125
for 1 room
includes taxes & fees
5 Apr - 6 Apr
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About this property

Best Western Lanai Garden Inn & Suites

Hotel in San Jose with free breakfast and 24-hour front desk
An outdoor pool, self parking and a business centre are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site.
Best Western Lanai Garden Inn & Suites offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Lanai Garden Inn & Suites. During your stay, you'll be close to San Jose McEnery Convention Center. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free full breakfast offered
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 4-minute drive from CSU San Jose State University and 6 minutes from San Jose McEnery Convention Center
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Best Western Lanai Garden Inn & Suites. For a fee, parking is available.

This San Jose hotel is smoke free.

Guests are served a free full breakfast.

Languages

English, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5.00 per night
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Inn Lanai Plus
Best Western Plus Lanai Garden
Best Western Plus Lanai Garden Inn
Best Western Plus Lanai Garden Inn San Jose
Best Western Plus Lanai Garden San Jose
Inn Best Western Lanai Plus
Inn Lanai Best Western Plus
Lanai Best Western Inn Plus
Lanai Inn Best Western Plus
Lanai Plus Best Western
Best Western Lanai Garden Inn San Jose
Best Western Lanai Garden Inn
Best Western Lanai Garden San Jose
Best Western Lanai Garden
Best Western Lanai Garden Hotel San Jose
Best Lanai & Suites San Jose
Best Western Lanai Garden Inn & Suites Hotel
Best Western Lanai Garden Inn & Suites San Jose
Best Western Lanai Garden Inn & Suites Hotel San Jose

Best Western Lanai Garden Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 267 out of 660 reviews
Rating 8 - Good. 236 out of 660 reviews
Rating 6 - Okay. 87 out of 660 reviews
Rating 4 - Poor. 37 out of 660 reviews
Rating 2 - Terrible. 33 out of 660 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sjc stay
Front desk clerk was awesome. Wish i knew her name but she went above and beyond ! 😀
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Joanna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 3 nights in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Thanh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
check in around mid night.Key could not open even receptionist helped so he used another way to open the door and tell us could not go out because could not open again.10 minutes later ,room upstair walked and used bath room but I feel like earthquake . we have to check out next day and stayed in another hotel. Lol ! this is hotel or apartment? not recommend to stay this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

SHARON

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Nov 2024

10/10 Excellent

Roxie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

crystal A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it and definitely wiill be coming back
Stayed 1 night in Nov 2024

4/10 Poor

Maria

Disliked: Property conditions & facilities
They were putting solar power and they started working at 7am making noice Saturday and Sunday. The staff did not take into consideration and warning it guest or give discount. I feel that construction should be in the afternoon when guest are up. They should have provided a discount or something as an apology
Stayed 3 nights in Nov 2024

8/10 Good

Tran

Good service
Stayed 2 nights in Oct 2024

8/10 Good

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

2/10 Terrible

Joena

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Where do i start. Pulled in and there was a tailgate going on a bunch of guys who were staying at the motel. The vending was a joke. Breakfast included individually saran wrapped pop tarts and muffins cut in two. The shower in my room was disgusting and had hair stick in the drain. The bathroom sink was so clogged the water didnt go down The sprinkler dripped water on the floor and made a puddle making it slippery to go to tge bathroom in the middle of the night. This is a 2 star at best. Will not recommend or stay again.
Stayed 3 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Stayed 1 night in Oct 2024

6/10 Okay

Sulia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I should not pay parking fee if my vehicle is not secured behind a locked gate. Liquor stores across street had suspicious people
Stayed 2 nights in Oct 2024

10/10 Excellent

Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
No good waste of my time
Stayed 1 night in Oct 2024

10/10 Excellent

gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and staff was really polite
Stayed 1 night in Sep 2024

6/10 Okay

Jeffrey

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
this place was better than i expected. 2 complaints though... 1. While checking out two women from housekeeping were hanging out in the lobby having the LOUDEST conversation. Only after the second time when i yelled at them to be quiet did they stop. The problem i was trying to solve is i couldnt hear the front desk person who was behind plexiglass. Its not a problem that any employee is haveing a nice chat its just that it was kind of rude that they were not paying attention to where they were and who was around 2. WHY does the bathroom door auto close? Who wants that? The A/C cant go in there (it was 95f out) and its annoyed to have to constantly open and close the door when getting ready. I understand that its in the way of the front door - maybe a different solution. This would keep me from rebooking.
Stayed 2 nights in Sep 2024

8/10 Good

NHON

Liked: Cleanliness, property conditions & facilities
I like the location
Stayed 1 night in Aug 2024

10/10 Excellent

carlos, San jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

6/10 Okay

Tam

Liked: Cleanliness
Disliked: Amenities
It’s noisy..
Stayed 1 night in Sep 2024

10/10 Excellent

Chiu mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Jennifer

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not good sleep
Hello we got here around 630pm on Monday the lady at the front desk was very rude didn't say hi she was dealing with 3 people at the same time so I had no idea when she was talking to me !!! The bed was very uncomfortable I kept tossing and turning the breakfast wasn't really hot
Stayed 1 night in Aug 2024

10/10 Excellent

Eddie O

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024