2/10 Terrible
Elizabeth
Travelled with family
16 Dec 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really hoping it wouldn't be this bad based on other reviews. The first night at 2:45 am my daughter and were woken up to very loud talking/arguing coming from the room next door. This lasted about an hour. Since there is no staff at that hour we had no one to call. They must have made up because at 7:00 a.m the headboard that is on the shared wall was banging away. The toilet seat is broken/not secure. Upon taking the first shower, the shampoo and conditioner that was available were empty. The bathroom windows are old louvered and I had to get on a chair to try and close them since it's cold at night, and very much a safety issue. They do not close all the way. Paint is chipped all over the place, stains on the ceiling. Old school key with a deadbolt that also has a key from the outside! The first night I propped a chair at the handle of the door. The TV was working spioradically then not at all. The night staff knocked on our door, and came in our room and decided it was not going to work. The last item as my daughter was getting ready to take a shower as she unfolded the clean towel that was given to us by housekeeping a pair of bright yellow thong underwear fell out. At that point we packed up our bags and left! Also on expedia it says The Presidio not the Presidio "motel".
Elizabeth
Stayed 2 nights in Dec 2024
